Interphone helmet comms

Interphone helmet comms

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Discussion

kurt535

Original Poster:

3,559 posts

117 months

Saturday 22nd April 2017
quotequote all
Hi all,

Am on the verge pf purchasing their urban twin pack. Main draw for me with this make is the fact they are weatherproof whereas Sena, etc aren't. I intend using it for touring with my GF. As its r-r within 50cm of each other, range isn't an issue for me. it appears their tour pack has a faster charge and spare battery pack which i live without.

one thing I didn't quite get though was the fact i had to buy an accessory to make the mp3 functionality work??

I know the speakers are poor; am not ruling out swapping them out.

So, before i pull the trigger, any last minute yay nays?

Ty

kurt535

Original Poster:

3,559 posts

117 months

Saturday 22nd April 2017
quotequote all
Tom, many thanks!

Interphone vs sena et al: which one am I likely to experience the least issues with please?

Ty

kurt535

Original Poster:

3,559 posts

117 months

Sunday 23rd April 2017
quotequote all
Useful review from another website.

Sadly have been finding lots of people not happy that the Sena fails in rain. i intend using the kit for touring so it sadly looks a non starter.


Comparison of Sena 20S and Cardo Scala Packtalk

I first purchased the Sena 20S after having great success with the Sena SMH10 units. I was motivated by the enhanced features, believing that the 20S was the next step in rider communication.

The Good:

The Sena uses Parallel Audio Streaming allowing me to maintain an open intercom conversation with my wife, while playing music in between conversations. I could set the volume level of the music to decrease any number of levels when the Intercom intervened. I love this feature. On the older units music was always interrupted and only resumed when one of the riders clicked on a button to end a conversation.
We use custom earmold music monitors, so clarity of the speakers was always perfect. The boom microphone picked up our conversations very clearly. I never use VOX recognition because my Google voice app always picked up what I needed.

The Bad:

The 20S is far from waterproof. In fact, I wouldn’t even consider it water resistant. The first storm that I rolled through fried my unit. I had to go through the painful process of opening a support ticket and wait for a week after several attempts to get someone to address my issue. Three weeks later, I received a new unit. A couple of months later, my wife’s unit started acting up, piping screeching noises into her ears before locking up her music source. It was back to opening another support ticket for me. It took them forever to address my problem, and then they wanted me to disable two key features that I could not live without. At this point, I went into full blown threat mode, threatening to post bad reviews on every major website that carries their product. They agreed to replace the baseplate.

I was pissed, so I purchased a pair of Cardo Scala Packtalks.

The Good:

Everyone online states that these units are totally waterproof. Problem solved. DMC mesh network functions much better than Bluetooth Intercom, allowing larger groups to work simultaneously with a much better range.

The Bad:

Documentation sucks and different features are controlled with not only a phone app but online community as well. It took quite a while to set the units up the way I prefer. In order to use Parallel Audio Streaming, the unit has to be in DMC mode to work. This feature is not available in Bluetooth mode. The problem is that other types of headsets are not compatible with DMC, so group talking is out for us. Also, volume control for audio and Intercom are tied together. If the music is load so is the Intercom conversation. Finding a balance is nearly impossible. I spoke with Technical Support urging them to update the software to make this great feature useable.
One of the units has a battery drain issue. Support was very helpful and the unit is in the process of being replaced. Also, one microphone failed on me as I was suited up to leave for a long trip. The documentation warned that the wiring was fragile and they were not kidding. Luckily switching to the boom microphone was a breeze. The microphones pick up more noise than the Sena and are hard to understand at over 80 mph.

The Ugly:

I am shelving the Cardo units and going back to the Sena 20S until Cardo updates the software. The number one feature of the Packtalk for me is useless at this point. My Sena units are going back on the helmets, and I will keep replacing them under warranty every time that they are destroyed by moisture or until the software of the Cardo units is improved.

Conclusion:

Both units have their flaws, but I would never recommend the Sena units because of the tragic water flaw. The internet is filled with people having the same issue. They must be losing a ton of money. There is no way that I can avoid the rain, and the unit cannot be removed because the baseplate cannot be exposed to rain as well. Motorcycling involves riding in inclement weather, and the units are useless for motorcycling.

The Packtalks are close to what I need, and I hope that they resolve their software issues. Until then, they are on the shelf.

kurt535

Original Poster:

3,559 posts

117 months

Sunday 23rd April 2017
quotequote all
And just found this solid review of Interphone:

http://www.webbikeworld.com/motorcycle-intercoms/i...

kurt535

Original Poster:

3,559 posts

117 months

Sunday 23rd April 2017
quotequote all
I just can't see the point of buying any bike headset that isn't stated waterproof.

Hence mind made up and money will be spent with Interphone: just ordered the Tour pair off this site (on a credit card, just incase....)

http://motointercom.eu/shop/en/interphone-cellular...

Edited by kurt535 on Sunday 23 April 17:50

kurt535

Original Poster:

3,559 posts

117 months

Sunday 23rd April 2017
quotequote all
Gnits said:
Another Interphone user here, yep the microphone foam is not tasty as someone mentioned, rest of it works a treat though.
I never acquired the autocomm taste either, even after 7 years instructing...

kurt535

Original Poster:

3,559 posts

117 months

Monday 24th April 2017
quotequote all
Ilovejapcrap said:
http://www.ebay.co.uk/itm/1000M-Interphone-NFC-BT-...

My friend and I both have this and I have to say for money it's very good.

It's Bluetooth music radio and phone. He has his tom tom speak into his as well

As phone calls are all inclusive we just call each other to speak and rest of time listen to music.

At 30 quid you can't go wrong. We've both had about a year and still work great.

Wh
dang! thats me £300 light smile where were you 6 hours earlier huh????? smile

kurt535

Original Poster:

3,559 posts

117 months

Monday 1st May 2017
quotequote all
Quick update.

I sourced the 'Tour twin set' from Italy over £100 cheaper than any UK shop could offer it at.

In a word; wowzers. I obviously can't compare it to any other make (having not used them) other than the comms I use in an aeroplane I hire.

Great kit. Fully weather protected. No regrets.