In House / Non Broker Insurers

[eztiger]

Does anyone know of a bike insurer that is all inhouse (e.g direct line for cars) rather than broker based?

In that they underwrite and manage claims themselves under one banner?

I had a bad experience last year with a claim from one of the bigger brokerages and ended up stuck and bounced between the broker, underwriter and the claims company.

Not a situation I'd like to repeat and worth a higher premium if necessary to get a more co-ordinated service.

[eztiger]

Thanks - do you have a recommendation based on the above?