Bennets

[ThreadKiller]

Trying to speak to someone at Bennets. Shortest wait time according to their automated voice messages has been 25mins so far. If my request was for a new policy I would have given up. As it is, I need to change an existing policy so will need to persevere. Terrible service IMHO.

[ThreadKiller]

I waited on the line for over an hour, then a nice man spoke to me to say the phone lines are closing. He promised I would get a call back between 9 and 10am tomorrow morning. We will see.

[ThreadKiller]

Fair play…. Bennets did call me back, albeit at 10:20.

[ThreadKiller]

A500leroy said:

ThreadKiller said:

Fair play…. Bennets did call me back, albeit at 10:20.

AND???????? did you get it cheaper?

Well…. I am changing my bike and needed to change my policy. So it was a question of how much extra to pay. Was fairly bad, but wasn’t a show stopper for my change.

[ThreadKiller]

How many customers must they be loosing because of this? Seems very bad.