Sudden oil loss on 2017 Land rover Discovery 2.0

Sudden oil loss on 2017 Land rover Discovery 2.0

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woodlands

Original Poster:

202 posts

254 months

Wednesday 23rd October 2019
quotequote all
I was driving on the motorway and my car alerted me that my engine oil was critically low.

I pulled off very quickly and by the time I had stopped, safely, there was a dull drone coming from the engine.

since the car was covered by LR warranty, it was recovered etc, but the LR dealership have told me that the inspection bund on the timing cover had come out and this was the reason for the oil loss.

Is anybody else aware of this?
LR Dealership is telling me they have had it happen a few times, but having rung around, I am not getting the same story elsewhere.

I suspect the dealership are trying to avoid an engine replacement, as I suspect a lot of damage due to the extent of the oil loss.

Has anybody else heard of this happening on similar model cars?

Is my suspicion that substantial engine damage has occurred, reasonable?

Any advice on how best to proceed. LR have just told me the car is ready for collection, but I am obviously concerned.

woodlands

Original Poster:

202 posts

254 months

Wednesday 23rd October 2019
quotequote all
The car lost ALL its oil, apparently through the inspection hold that was left.
When it happened, I was 1 mile from a services, and I pulled into the petrol station. That was when I spotted all the oil under the car.
I added 3 litres of oil, and it just touched the bottom of the dip stick, so I think it's fair to say it had zero oil pressure, due to zero oil.

woodlands

Original Poster:

202 posts

254 months

Thursday 24th October 2019
quotequote all
I genuinely cant remember the exact message, other than a big red warning about oil level, could have been oil pressure, but I kind of focussed on getting off the motorway as quickly as possible. Sorry for not being much help.

I'm obviously hoping that there was something left in the sump.

I also don't know where the inspection bung was, but from the cleanliness of the engine bay, I can only assume towards the rear of the engine, as the AA recovery guy commented that it must be low and towards the rear.

Apologies for being a bit of a chocolate teapot on the information stakes

woodlands

Original Poster:

202 posts

254 months

Friday 25th October 2019
quotequote all
Thanks for the guidance.
I've told LR that I want the results of their test drive. I also want a statement from their engineer to say that the bung was the reason for the loss of oil. I have also told them I want something in writing to indicate that they did not detect any mechanical damage during their subsequent tests.

The LR dealership told me that they have had a number of cars come in with that, but they were surprised when I told them I have spoken with a few other dealers and they have never seen the problem.

I have booked it into another dealer for a detailed analysis and investigation, so the current LR Dealer know their work will be assessed by another dealer, so they know I am on the hunt.

I have asked for a printout of the fault codes, and to have everything in writing.

If they prefer emails, I will have the email conversation with them, before I accept the car.

Apparently they put the car through three tests and they are comfortable that no damage has occurred, but in all honesty, thats up there with asking turkeys to vote for christmas.

Apparently the dealership have 24 LR cars recovered at the moment, so they are definitely familiar with problems.

woodlands

Original Poster:

202 posts

254 months

Saturday 26th October 2019
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At this stage, I'll keep the car for a bit, and see how things go over the next few months, but basically until after the winter season, when the 4-wheels drive may come in handy.

After that, probably change to something else where Quality and service actually matter.