Jaguar Land Rover AdBlue " DEF inferior quality" con

Jaguar Land Rover AdBlue " DEF inferior quality" con

Author
Discussion

ronmitch

Original Poster:

2 posts

105 months

Monday 22nd February 2021
quotequote all
Having discovered that I'm not alone in having a count-down to an engine lock-out underway, I've been reading up on various forums & discovered that Jaguar Land Rover have not only known about this problem for 5 years or so, they modified the firmware in late 2017 but abandoned their existing users by not updating their firmware too!

The outcome is that my 34,000 mile Jan 2017 F-Pace has just 480 miles left before it won't start, it's at the local dealers & he's quoted me £1256.82 to do the fix that the manufacturer won't.

There must be thousands of JLR customers - Jaguars, Range Rovers et al affected by this fraud.

The Leaper

4,977 posts

207 months

Monday 22nd February 2021
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Technically not fraud, but maybe the consequences of poor design/layout. You would have thought that JLR would have done a product recall but no, they are jeopardising their reputation instead.

I'm glad my diesel Disco Sport does not have the ingenium engine.

R.

Trevor555

4,466 posts

85 months

Monday 22nd February 2021
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Can DEKRA help with this?

It's not something I've ever got involved with, but don't they deal with manufacturer recall enforcement?

Some one correct me if I'm wrong.

jagfan2

391 posts

178 months

Monday 22nd February 2021
quotequote all
ronmitch said:
Having discovered that I'm not alone in having a count-down to an engine lock-out underway, I've been reading up on various forums & discovered that Jaguar Land Rover have not only known about this problem for 5 years or so, they modified the firmware in late 2017 but abandoned their existing users by not updating their firmware too!

The outcome is that my 34,000 mile Jan 2017 F-Pace has just 480 miles left before it won't start, it's at the local dealers & he's quoted me £1256.82 to do the fix that the manufacturer won't.

There must be thousands of JLR customers - Jaguars, Range Rovers et al affected by this fraud.
Appear to be missing something, cant you just put more adblue in, or are you saying it has a dodgy sensor that's saying the stuff in the tank is not to spec , so doesnt care how much is in the tank? What is the fix your being quoted for ?

theres an old thread here it seems https://www.pistonheads.com/gassing/topic.asp?h=0&...

A.J.M

7,938 posts

187 months

Monday 22nd February 2021
quotequote all
More info needed.

Did you top up the ad blu yourself?
If so, was it decent quality or forecourt special stuff?

What is the fix reported to cost £12**?

Cobnapint

8,639 posts

152 months

Saturday 24th April 2021
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And here was I thinking about getting myself a D300 F-Pace.
Thus has put me right off.

WonkeyDonkey

2,350 posts

104 months

Saturday 24th April 2021
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We had a similar issue with my citroen cactus. Ad blue fault with countdown warning.

Faulty sensor not available seperate to the tank. Luckily citroen covered it as manufacturing fault as fairly common. 65 plate and fault happened last year so well out of warranty.

If citroen can cover it on a £18k tin can of a car then why can't JLR on a £40k+ car?