Disappearing customer.

Disappearing customer.

Author
Discussion

Saladin1971

Original Poster:

8 posts

85 months

Wednesday 10th May 2017
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I'm a self employed woodworker, ash frameing and interior woodwork trim. I recently restored a frame and dashboard for someone.

Contacted the customer who arranged to collect them. The arranged date came and they did not show up. Since then, early March, every attempt I have made to contact my customer has been met with silence. Phone calls go straight to answer machine,text messages and emails have had no response. I have managed to contact his secretary / receptionist at his works and asked to speak to him but she always says he is not office based.

It's been two months now that I completed the work and I need the space in my workshop, as well as being paid.

What is the legal standpoint as regards selling these items to recoup my monies?

Saladin1971

Original Poster:

8 posts

85 months

Saturday 13th May 2017
quotequote all
Thanks for the input chaps.

I'll be sending a letter to him on Monday!

Saladin1971

Original Poster:

8 posts

85 months

Saturday 13th May 2017
quotequote all
Fortunately it's a relatively small amount, just over a grand.

But it's enough for someone at my level to have an effect. Especially as I've had other issues to deal with. A month in hospital late last year due to illness and then my elderly father was struck down with a series of heart attacks.

So it's an annoyance I could have done without.

Saladin1971

Original Poster:

8 posts

85 months

Thursday 18th May 2017
quotequote all
I spoke to my solicitor on Monday. Apparently the verbal contract between my customer and myself is binding.

Letter written advising my customer that if the work is not paid for in fourteen days I will be selling them. Any shortfall between what I may be able to raise and my invoice I expect to be made up and if not I will be going to the small claims court.

Will let you know if I hear from him.


Saladin1971

Original Poster:

8 posts

85 months

Thursday 18th May 2017
quotequote all
shakotan said:
Saladin1971 said:
I spoke to my solicitor on Monday. Apparently the verbal contract between my customer and myself is binding.

Letter written advising my customer that if the work is not paid for in fourteen days I will be selling them. Any shortfall between what I may be able to raise and my invoice I expect to be made up and if not I will be going to the small claims court.

Will let you know if I hear from him.
Did your solicitor say you could sell the items? It's unusual, liens don't normally allow for this, only to withhold the Goods subject to payment or a Small Claims ruling.
Apparently I'm within my rights to sell them.