Which of these three banks for a new bus account?

[So]

We've just opened another company and need a bank account. We use HSBC and CoOp for the other businesses but won't use either this time.

The short list is:

Nat West - they seem keen for the business. They tell me their online banking app does what we want, it uses iPhone fingerprint recognition and we can view transactions between dates we choose.

Santander - local branch awful. Like a foreign exchange counter staffed by oddballs.

TSB - I went in by mistake, but the girl behind the counter thought they might do business accounts.

For no reason other than Nat West seems slightly more keen and the branch is smarter I might try them. Tell me I am wrong.

[So]

sgrimshaw said:

Been with Santander for over 10 years.

Never needed to use a branch office, everything done online - no cash or cheques to deposit.

Good to deal with?

Have they got a banking app and is it finger print access on iPhone?

Also can you on the online banking, for example, select date a date range from 1 September 2017 to today and view all transactions?

[So]

LDN said:

From experience, NatWest has actually been the worst. So there might be a reason they seem so keen... that being that they don’t get as much business as other banks do. NatWest online banking and app is years behind the Barclays one; to the point my partner just closed up her Natwest acc. purely for that reason alone.

Perhaps I should look at Barclays too.

[So]

sgrimshaw said:

So said:

Good to deal with?

Have they got a banking app and is it finger print access on iPhone?

Also can you on the online banking, for example, select date a date range from 1 September 2017 to today and view all transactions?

Never needed to contact them.

Don't know about a banking app, I do everything using their online banking.

Yes, you can select a date range and view the transactions.

ETA - just had a look and it seems they do offer Mobile Business Bank:

https://www.santander.co.uk/uk/business/help-suppo...

Just checked for myself, and from the reviews it doesn't seem to be a very good app.

Edited by sgrimshaw on Wednesday 21st February 17:59

Thanks for checking it out for me. I think I will cross them off the list.

[So]

Tebbers said:

I use Lloyds bank and Barclays iPhone apps as I work with a couple of businesses. I would probably recommend Lloyds. Barclays’s app is good, a bit clunky in places (e.g. I have to select the account from which I want to make a payment from, despite there only being one account) and they seem incapable of making SMS notifications work. Lloyd’s app is smoother and faster. It seems more polished. Both have fingerprint login.

Avoid HSBC like the plague is my other advice. Their mobile banking is like something out of the 1990s.

I've tried Lloyds twice and it didn't go well. What's the expression? "Fool me once...". The main problem being that it's nigh on impossible to speak to anyone and "someone will call you back within 2 hours". If you miss the call, that's you stuffed for another two hours potentially because you cannot call straight back to the individual concerned.

HSBC's banking app is more from the 1980s and requires a soft reset of my phone to make it work at all.

[So]

LDN said:

So said:

Tebbers said:

I use Lloyds bank and Barclays iPhone apps as I work with a couple of businesses. I would probably recommend Lloyds. Barclays’s app is good, a bit clunky in places (e.g. I have to select the account from which I want to make a payment from, despite there only being one account) and they seem incapable of making SMS notifications work. Lloyd’s app is smoother and faster. It seems more polished. Both have fingerprint login.

Avoid HSBC like the plague is my other advice. Their mobile banking is like something out of the 1990s.

I've tried Lloyds twice and it didn't go well. What's the expression? "Fool me once...". The main problem being that it's nigh on impossible to speak to anyone and "someone will call you back within 2 hours". If you miss the call, that's you stuffed for another two hours potentially because you cannot call straight back to the individual concerned.

HSBC's banking app is more from the 1980s and requires a soft reset of my phone to make it work at all.

As well; you can call Barclays direct, from the APP; the fact that you are logged into the APP is all the security they need; it's brilliant being able to tap the in APP call button and actually speak with someone.

Worth looking into