what the hells happened to my website?
Discussion
Long story short is my website was 'looked after' by someone who did a great job of building it but they never showed me how to update it, they had several spelling mistakes, old pictures which were mixed up in a terrible order and basically meant i couldn't do anything.
New year i thought right I'm going to get this sorted, got a local company to take it over.
All taken over great. Well no, i asked if i could get my Facebook feed put directly on the site, asked for them to change a couple of things.
Nope.
We don't do wordpress.
So i had a go, i updated the spelling mistakes, the wrong address and several gallery pictures. Managed to get my Facebook reviews on there as well, although for some reason they come up on a gallery page and not home. I also wrote a new page which when in admin shows my text and says its live. On the website though theres no trace of it? i also from today seem to have lost the sliding gallery on the home page which was there 2 days ago, i wanted to change it but couldn't find a way to so i don't know how whats happened even has.
Biggest problem is though is i just went to log in again and some sex cam site came up, then again then i got on. Tried logging in and it wont let me, just takes me to a page with nothing but a box which says password and submit. doesn't work at all, i can't seem to get into the admin area.
Tried again from a phone and it took me to skybet first then second attempt to my site. Tried from my phone, wife phone and iPad and from these devices it goes to skybet first. hestview ltd is the name in the bar at the top.
So whats going on, I'm guessing its been hacked maybe. How can i sort this? I've emailed the website people so will await their response.
What a load of b
ks. makes me think i should give one of the numerous people who cold call all the time selling their web services a try. second 'proper' company I've been to and both seem fairly useless 
address is
www.williamspaving.co.uk (obviously beware that if logging in from a work computer it might not be safe).
New year i thought right I'm going to get this sorted, got a local company to take it over.
All taken over great. Well no, i asked if i could get my Facebook feed put directly on the site, asked for them to change a couple of things.
Nope.
We don't do wordpress.
So i had a go, i updated the spelling mistakes, the wrong address and several gallery pictures. Managed to get my Facebook reviews on there as well, although for some reason they come up on a gallery page and not home. I also wrote a new page which when in admin shows my text and says its live. On the website though theres no trace of it? i also from today seem to have lost the sliding gallery on the home page which was there 2 days ago, i wanted to change it but couldn't find a way to so i don't know how whats happened even has.
Biggest problem is though is i just went to log in again and some sex cam site came up, then again then i got on. Tried logging in and it wont let me, just takes me to a page with nothing but a box which says password and submit. doesn't work at all, i can't seem to get into the admin area.
Tried again from a phone and it took me to skybet first then second attempt to my site. Tried from my phone, wife phone and iPad and from these devices it goes to skybet first. hestview ltd is the name in the bar at the top.
So whats going on, I'm guessing its been hacked maybe. How can i sort this? I've emailed the website people so will await their response.
What a load of b
ks. makes me think i should give one of the numerous people who cold call all the time selling their web services a try. second 'proper' company I've been to and both seem fairly useless address is
www.williamspaving.co.uk (obviously beware that if logging in from a work computer it might not be safe).
Edited by m3jappa on Thursday 22 February 19:25
And this is where i don't understand wtf people are talking about 
It is a problem to not understand, it leaves me open to all sorts of issues. Show me most things and ill get it but websites and computer type stuff is something i have never understood, i suppose its the same as when i look at a job, describe it in great detail and the person stands there open mouthed as if i have just said I'm going to burn their house down and smoke the loft insulation after
I am a tradesman. I will explain it how i see it.
I opted for a certain company to build me a website, iirc it was from recommendation. They did what i think was a good job, i have received lots of compliments about the site.
As time went on, i moved house and my address changed, i became ltd. I also spotted some spelling and grammar mistakes. I asked several times for this to be sorted but to no avail.
I wanted to be able to log on and update stuff. In my mind i envisioned it being like uploading pictures and text to a platform which may look like the post I'm making now.
That never happened and as such i wanted to address this. i asked a local company who have been nothing but helpful in the past with computer issues to take over the running of the website. Which they did. And then went on to say they don't deal with wordpress, would i basically like a new site......
I then messed around for several hours, updated my galleries, sorted the spelling and address etc and thought it was ok. Obviously not.
For several years the site has been fine. The hack happened the day after i updated things and about a week after new company is on the scene, so maybe i have done something, maybe they don't have the knowledge of protection that the old place did, i did do a few updates when prompted. I don't know whats happened. I hadn't even heard of wordpress until they told me they don't do it.
I spoke to them today and they do have a back up of the site so making a new one should be straightforward.
The thing is i get bombarded with sales calls from sloppy rude and ill prepared internet seo 'specialists' who i ignore. They spout bullst i don't understand which frustrates me.
I just want to be able to log on to it, update it and thats it. I have been told that to come up high in the listings i need to update frequently. having a Facebook feed on my homepage would do this (so I'm told). Which would be great as Facebook takes seconds to update from my phone.
I have been told that all the old seo stuff such as inserting words like 'driveways essex' no longer works.
So you see ill build you a lovely drive or garden but haven't a fking clue how the internet works
It is a problem to not understand, it leaves me open to all sorts of issues. Show me most things and ill get it but websites and computer type stuff is something i have never understood, i suppose its the same as when i look at a job, describe it in great detail and the person stands there open mouthed as if i have just said I'm going to burn their house down and smoke the loft insulation after
I am a tradesman. I will explain it how i see it.
I opted for a certain company to build me a website, iirc it was from recommendation. They did what i think was a good job, i have received lots of compliments about the site.
As time went on, i moved house and my address changed, i became ltd. I also spotted some spelling and grammar mistakes. I asked several times for this to be sorted but to no avail.
I wanted to be able to log on and update stuff. In my mind i envisioned it being like uploading pictures and text to a platform which may look like the post I'm making now.
That never happened and as such i wanted to address this. i asked a local company who have been nothing but helpful in the past with computer issues to take over the running of the website. Which they did. And then went on to say they don't deal with wordpress, would i basically like a new site......
I then messed around for several hours, updated my galleries, sorted the spelling and address etc and thought it was ok. Obviously not.
For several years the site has been fine. The hack happened the day after i updated things and about a week after new company is on the scene, so maybe i have done something, maybe they don't have the knowledge of protection that the old place did, i did do a few updates when prompted. I don't know whats happened. I hadn't even heard of wordpress until they told me they don't do it.
I spoke to them today and they do have a back up of the site so making a new one should be straightforward.
The thing is i get bombarded with sales calls from sloppy rude and ill prepared internet seo 'specialists' who i ignore. They spout bulls
t i don't understand which frustrates me. I just want to be able to log on to it, update it and thats it. I have been told that to come up high in the listings i need to update frequently. having a Facebook feed on my homepage would do this (so I'm told). Which would be great as Facebook takes seconds to update from my phone.
I have been told that all the old seo stuff such as inserting words like 'driveways essex' no longer works.
So you see ill build you a lovely drive or garden but haven't a f
king clue how the internet works Edited by m3jappa on Friday 23 February 20:31
Efbe said:
m3.
First off, do you want to come up high in the google searches?
to get high in google (having good SEO) can be a massive pain and often not worth your time unless you can get onto the first page for a good search term, which is getting harder and harder.
Much more important is that someone can find you in google maps... and I found you straight away. second result.
I have found most SEO experts to be completely useless and do little more than try to con the customer.
also, your website looks fine now to me, decent site as well!
Security issues are unfortunately common. just make sure wordpress is set to auto-update and follow the advice of people on here with security addons etc.
I would like to come up higher in google listings. what for exactly i don't know. I am willing to send some money on this within reason. First off, do you want to come up high in the google searches?
to get high in google (having good SEO) can be a massive pain and often not worth your time unless you can get onto the first page for a good search term, which is getting harder and harder.
Much more important is that someone can find you in google maps... and I found you straight away. second result.
I have found most SEO experts to be completely useless and do little more than try to con the customer.
also, your website looks fine now to me, decent site as well!
Security issues are unfortunately common. just make sure wordpress is set to auto-update and follow the advice of people on here with security addons etc.
I want to expand a little bit (having finally realised that my job is to get the work and to ensure its done to my standard). Its a bit of a double edged sword though as i don't want to attract people who just want a price and have little or no intention of getting work done, or if they do they want to pay for someone who will top up their benefits while charging minimum wage. I appreciate thats the hard bit though and i have to carefully gauge which quotes i should even do.
I was always happy with the site, it was just the snags i wasn't happen with, maybe i should have stayed with the previous people as they never had a security issue in maybe 10 years.
I have checked again a minute ago and now the site redirects to all sorts of crap so I'm not sure whats happened, yesterday it just showed as not there.
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