Buying shutl postage via ebay - no VAT displayed

Buying shutl postage via ebay - no VAT displayed

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ReverendCounter

Original Poster:

6,087 posts

177 months

Tuesday 13th November 2018
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Hopefully a couple of quick Y/N questions - I sold a few items on ebay, using shutl to buy postage/shipping labels. On receiving the invoice, VAT has been applied. At the time of buying I don't recall 'ex VAT' or similar being displayed, although I do remember seeing VAT on the parcel2go/UPS/Hermes prices.

As these were consumer transactions, do shutl have a legal obligation to display VAT inclusive prices? I'm a bit disappointed that the delivery costs appear to be misleading, and not competitively low.

Do I have a legume to stand on when requesting they remove the VAT from the amount they intend to take from my account?