Changing ISP from BE

Author
Discussion

trooperiziz

Original Poster:

9,456 posts

252 months

Friday 20th April 2012
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So BE are getting worse, general website speed is slowing down and has been for a while, support is less helpful than it used to be, and people are asking if they have enough bandwidth for their current users. Which if that is the cause, then I can't see a proper fix coming soon.

If I was to leave, who would I go to?

I'm after no throttling and proper unlimited (or at least an ISP that won't get pissed off if I download 400Gb on a random month).

Virgin? No cable at my gaff.
BT Infinity? No fibre at my gaff.

That just leaves Sky and their top range product doesn't it? Is there any other ISP that can provide a proper service? Anybody on Sky? What are they like?

trooperiziz

Original Poster:

9,456 posts

252 months

Monday 23rd April 2012
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agent006 said:
I've gone from Be to Xilo and it's fine. Although I never had any issues with Be in therms of their service, I had problems with their customer service.

If you're leaving Be, you'll also need to still have the stty router they gave you, or part with £50 if you can't send it back.
Oooh, good point, I better get searching!

I've moved to Sky, or will when it all gets sorted out.

trooperiziz

Original Poster:

9,456 posts

252 months

Monday 23rd April 2012
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All that jazz said:
trooperiziz said:
I've moved to Sky, or will when it all gets sorted out.
Oh dear.. Guess you didn't bother to do any research/review hunting before making that decision then! hehe
rolleyes

Yes, I totally jumped into this without thinking about it...

The majority of reports i've read have actually been positive for Sky, they certainly can't be any worse than BE at the moment!

trooperiziz

Original Poster:

9,456 posts

252 months

Tuesday 24th April 2012
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Latest post from BE, made at 3:20pm today.

"Hello everyone,
As many of you know, some customers are still unable to access certain websites. This has been caused by a problem at one of the third party peering platforms we use to route traffic across the internet. Although our partner is working to fix the problem, to enable customers to reach these websites we are putting in place a temporary solution which we hope will fix most, if not all of the problems. We’re sorry for the time it has taken us to get on top of these problems, and for the lack of communication since they began. We really hope to have service back to normal shortly."