draytek vigor help

[wjwren]

trying to setup a vpn into the office using a vigor. Called draytek today but the technical team were not much cop. Anyone used one of these? Should I be using Ipsec or PPTP?

[wjwren]

will give it a go, if i get stuck any piston headers willing to help me remotely? will pay for your time.

[wjwren]

[wjwren]

and when i connect with the draytek vpn i get "unknown error"

[wjwren]

yes, my house to the office. Tried using pptp and also ipsec - on ipsec i get the error the l2tp connection attempt failed becuase the security layer encountered an error.

Any help please!

[wjwren]

draytek said it wont work unless i have a public ip address?

[wjwren]

this is confusing. just spoke to my adsl provider who assures me that my 172. address is public and draytek dont no what they are talking about.

if i go to google and type in 'what is my ip address' i get the results 176.35.197.204

Edited by wjwren on Tuesday 18th June 17:23

[wjwren]

just realised i had put the wrong address in the draytek vpn software! with correct address it still wont connect.

[wjwren]

error 628 : the connection was terminated by the remote computer before it could be completed

[wjwren]

any ideas at all? thanks

[wjwren]

i can ping 176.35.197.204 from the server at work and get reply.

[wjwren]

it says telnet is not recognised as an internal or external command?

[wjwren]

could not open connection to the host on port 1723: connect failed

if i telnet just 176.35.197.204 i get to put in the router account and password

[wjwren]

sorry i thought you meant from the work server. from my pc at home i get no response - just a blank screen with a cursor

[wjwren]

router wan page

[wjwren]

thanks

[wjwren]

virgin media superhub my end - there is no firewall settings. i have disabled my firewall on the pc and the firewall on the draytek. thanks.

[wjwren]

updated it yesterday. very frustrating!

[wjwren]

just trying the superhub fix now. thanks

[wjwren]

still no good!