Another QNAP NAS conumdrum

[StescoG66]

I have a simple wee TS210 QNAP which was set up to mirror the discs. I had error messages consistently appearing on drive 2 (file systems is not clean etc etc.....) so bought a replacement drive. Basically I did this:-

Removed the 2 drives, put the new hard disc on drive 1, moving what was drive 1 on to drive 2.
Formatted the new drive on drive 1, the did firmware update, took the opportunity to run a disc scan too on the existing disc. All fine and dandy

So all data still present on drive 2 (just music, films and photos), accessible and working OK, the new drive 1 is formatted, ready but empty.

Then I logged in to NAS operating system > system settings > storage manager > raid management.

Select disc 2 > migrate > then selected disc 1 as the destination, showing disc2 mirrored disc as the source. This theoretically should copy the contents of disc 2 over to disc 1 and we return to the previous operating state ie RAID1, mirrored.

Nothing....... nada. What am I doing wrong? Can I assume the TS210 only allows migration in one direction ie disc 1 to disc 2 or is there something more fundamentally wrong I am doing? also the hard discs are not the same brand, but the same spec - the previous ones were Seagate Barracuda, the new one is a Toshiba but presumably this shouldn't be an issue.

Can anybody assist?

[StescoG66]

Magic919 said:

I think you are expected to replace the faulty drive and then let it get on with automatically.

Thank you. SO if I swap the drives around, all should be well?

I kept the one that came out the machine too - going to reformat it and use for backups only I think

[StescoG66]

I'll switch the old HDD back to its original slot and see how it goes. All files and folders still seem to be there, which is just as well as I don't have a backup......... Yet.

[StescoG66]

OK folks

Have now put HDD 1 back in its original position with the new disc in slot 2. No difference. Files still visible and usable on the original disc. Red status light flashing on the front of the NAS with the HDD1 and HDD2 on constantly. Logging in to the QNAP utility shows nothing happenning in the background. Stumped.....

[StescoG66]

Dont know what this means, but the warning that cropped up prompting me to change the HDD over was:-

5 Reallocated_Sector_Ct / Value 097 / worst value 097 / Threshold 036 / worst value 140

Other than that it's working fine........ Still not copying over though......

[StescoG66]

GlenMH said:

Yes - changing that disk is the right thing to do. AIUI Rising reallocated sector count is an early sign of failure.

Have you started copying your data off the box yet?

No. I can't alas......

EDIT - the new disc is slightly larger than the original. 1.854tb against 1.832tb

Edited by StescoG66 on Sunday 29th November 22:34

[StescoG66]

ash73 said:

Attempting this without first backing up your data is nuts.

RAID is pointless on a home setup anyhow, as you are discovering.

I know that now......

May change tactic. I may put the NAS back to hoe it was, the new disc in the casing then back up to the new disc. Then reformat the NAS and restore from the backup,

Feasible?

[StescoG66]

ash73 said:

Attempting this without first backing up your data is nuts.

RAID is pointless on a home setup anyhow, as you are discovering.

I know that now......

May change tactic. I may put the NAS back to hoe it was, the new disc in the casing then back up to the new disc. Then reformat the NAS and restore from the backup,

Feasible?

[StescoG66]

Magic919 said:

Are you happy to SSH on and run some commands in an attempt to diagnose it? You could get more idea of the current state of the system.

Have contacted QNAP support. Not home until Wednesday now though so nothing doing until then.

What do you mean by SSH?

What I meant was restore the QNAP to its original state with the original drives, back up to the new drive I bought then reformat the QNAP and restore from the backup

[StescoG66]

GlenMH said:

StescoG66 said:

Have contacted QNAP support. Not home until Wednesday now though so nothing doing until then.

What do you mean by SSH?

What I meant was restore the QNAP to its original state with the original drives, back up to the new drive I bought then reformat the QNAP and restore from the backup

Yes - going back to the original set up is good.
Back up to a new, different USB drive and then put that away somewhere safe once you have checked all the data is there.
Replace failing disk in QNAP with new HDD and allow machine to rebuild the mirror.
If that fails, then reformat and reinitialise the machine with the new disk in it and copy your data back on from the backup USB drive.

The key thing is getting that USB drive sorted and all your data copied.

Gone back to the original set up, and looks as though I have royally f***ed it!! Will book it into a local tech wizard and try to get teh data pulled off the disc as much as possible. I am an arse!!

[StescoG66]

Hello again computer related gurus. Well I got most of my photos recovered which is a relief, but appear to have lost all my music and videos which is a ripsnorting pain in the arse, However silver lining is I shall re-rip all my CD's properly in FLAC using Media Monkey this time.

However - before I can do that the problems persist.

I have replaced the 2 HDD in the TS210, it acknowledges their presence in the Qfinder dashboard plus the HDD lights are illuminated on the front of the unit. However when I log in to control panel/storage manager the HDDs are not present. Obviously I need to rebuild the RAID but if they are not detected I can't do that. Any ideas anybody?? Really getting pissed off with this now, but once this is done I have a USB drive that I will run a backup to.

Edited by StescoG66 on Saturday 30th January 16:19

[StescoG66]

Digger said:

Get in touch with QNAP Support.

I do believe it's been suggested already.

They easily sorted out mine several years ago.

I have done. Just now am getting impatient....

[StescoG66]

Well I think it's dead. Corrupted firmware. Even the QNAP guy couldn't get it going. Funny as the PC can see it, just it can't be initialised.....
QNAP support were brilliant it must be said