I've just had to reset my son'so laptop and it would only reset to the original windows 8 (the horror!). 10 just went into a loop and would not restart.
Is it possible to reinstall windows 10 or will the want me to pay for the upgrade this time?
His creative cloud stuff (photoshop etc) won'the install on 8, and the fix (missing component) ust says windows doesn't need updating so we're in another loop!
