Replacing a Sky Q Router
Discussion
After a bit of help.
We have Sky broadband, using the Sky Q Hub Router thing, that does wifi around the house, however, this router is notorious for bad signal over wifi and constant drop outs, which mean disconnecting the device from wifi and reconnecting everytime.
I have heard you can't actually replace the main router as Sky won't let you, but you can put another wifi router on it to act as the wifi, with the original Sky router as just the internet link.
Can anyone advise me what I need to buy, and how to set it up. I am fairly technical, but am a complete loss with this!
The main issue is the Sonos losing signal, which is in the kitchen. I am told that a power line type connection will also help this. Maybe I need one of those too?
I cannot move the original router from the area it is in, and the house is new build, so it's not like there are huge brick walls in the way!
Has anyone done this? can anyone advise?
Much appreciated!
We have Sky broadband, using the Sky Q Hub Router thing, that does wifi around the house, however, this router is notorious for bad signal over wifi and constant drop outs, which mean disconnecting the device from wifi and reconnecting everytime.
I have heard you can't actually replace the main router as Sky won't let you, but you can put another wifi router on it to act as the wifi, with the original Sky router as just the internet link.
Can anyone advise me what I need to buy, and how to set it up. I am fairly technical, but am a complete loss with this!
The main issue is the Sonos losing signal, which is in the kitchen. I am told that a power line type connection will also help this. Maybe I need one of those too?
I cannot move the original router from the area it is in, and the house is new build, so it's not like there are huge brick walls in the way!
Has anyone done this? can anyone advise?
Much appreciated!
souper said:
Yes, I've done it, i'm on 40/10 fibre package dumped the Q router and bought a TPlink vr900 https://www.tp-link.com/uk/products/details/cat-15...
Select sky setting in the router on initial setup, In the username field, enter abcdefgh@skydsl
In the password field, enter 1234567890abcdef
Works way better than Q router on wifi.
Possibly Asus router would be another one to look out for.
Also could just by an rj11 extension cable plug into bt faceplate and back of router and move router to somewhere with better coverage, I moved mine on a 20 meter cable to middle of house and signal/noise loss was imperceptible. Obviously need a power point.
That sounds excellent. So does the vr900 replace the sky one completely? Or is it linked to it acting as a WiFi thing only? Select sky setting in the router on initial setup, In the username field, enter abcdefgh@skydsl
In the password field, enter 1234567890abcdef
Works way better than Q router on wifi.
Possibly Asus router would be another one to look out for.
Also could just by an rj11 extension cable plug into bt faceplate and back of router and move router to somewhere with better coverage, I moved mine on a 20 meter cable to middle of house and signal/noise loss was imperceptible. Obviously need a power point.
Added more info
Edited by souper on Wednesday 24th October 18:34
And is it as easy as entering those generic username and password. I thought it was nearly impossible to not use the original sky one?
Also I’d have thought that new builds were better for WiFi due to thin walls. Didn’t think about the insulation properties.
Sky Q routers are notoriously bad for their WiFi. Of course sky deny this.
quote=Boney2728]OP, did you successfully get the new router up and running ok?
Only enquiring, as I am experiencing the same problems...
[/quote]
Yes I did. Was surprisingly easy actually.
There were a couple of options in the set up for "Sky" first one did nothing, second one I chose seem to work fine.
It is so much better than the old. Connectivity is excellent, and the internet does not seem to slow down like on the old Sky Q Hub. I would highly recommend.
The username and password provided kindly by another poster above was what worked for me.
Only enquiring, as I am experiencing the same problems...
[/quote]
Yes I did. Was surprisingly easy actually.
There were a couple of options in the set up for "Sky" first one did nothing, second one I chose seem to work fine.
It is so much better than the old. Connectivity is excellent, and the internet does not seem to slow down like on the old Sky Q Hub. I would highly recommend.
The username and password provided kindly by another poster above was what worked for me.
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