Bank payment won’t work on iMac

Bank payment won’t work on iMac

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Discussion

MellowshipSlinky

Original Poster:

14,701 posts

190 months

Friday 21st February 2020
quotequote all
For years we’ve done online shopping etc on our Mac desktop, but all of a sudden when you come to send payment it just spins for eternity.
Doesn’t matter what we try to buy - shopping from Sainsbury’s, tickets, etc.

Jump onto the iPad and it works fine so isn’t our internet.
Doesn’t appear to be any updates available for the Mac either (although it’s quite old).

Anything I should do?
TIA.

MellowshipSlinky

Original Poster:

14,701 posts

190 months

Friday 21st February 2020
quotequote all
No there isn’t.
I have one on the iPad though!

MellowshipSlinky

Original Poster:

14,701 posts

190 months

Friday 21st February 2020
quotequote all
Version is Yosemite 10.10.5
No updates available.

It’s pretty old (2007...)

Safari version is 10.1.2


I’ve cleared cookies in the Privacy setting (manage website data) for TSB, should that help?

Edited by MellowshipSlinky on Friday 21st February 10:54

MellowshipSlinky

Original Poster:

14,701 posts

190 months

Friday 21st February 2020
quotequote all
BenjiS said:
I suspect the problem is your browser is horrendously out of date, and Apple are no longer issuing updates to it for OS-X Yosemite. Try installing the latest version of Chrome which does support Yosemite.
Great, thank you.

MellowshipSlinky

Original Poster:

14,701 posts

190 months

Friday 21st February 2020
quotequote all
Thanks all
Have installed Chrome so will see what happens