Adding memory makes my audio hardware vanish!

Adding memory makes my audio hardware vanish!

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furtive

Original Poster:

4,498 posts

280 months

Tuesday 3rd November 2009
quotequote all
Ok, this is odd.

I have an EQS RS690MKM AB1S motherboard in my Media PC which had 2 x 1Gb DDR2 800Mhz Corsair memory sticks in it (CM2X1024-6400C4) and everything worked fine, but I have Windows 7 64-bit installed, so it ran a bit slowly.

So I ordered a pair of 2Gb Ballistix DDR2 800 CL4 from Crucial.

Initially I put them in the spare 2 slots to give me a total of 6Gb or memory, but when I booted into Windows my audio hardware had vanished from Device Manager. So I removed the old Corsair memory thinking maybe there was some sort of conflict between the two types of memory, but my audio hardware was still missing.

If I remove the Ballistix memory and stick the Corsiar memory back in, my audio hardware magically reappears.

Any idea what the hell is going on?

furtive

Original Poster:

4,498 posts

280 months

Tuesday 3rd November 2009
quotequote all
Onboard sound - no room for a soundcard in the machine as it's a slimline chassis and has got a TV card in it.

Interesting I hadn't considered it could be a driver issue. I'll try removing one of the sticks and see if that fixes the problem, and will look for updated drivers

furtive

Original Poster:

4,498 posts

280 months

Wednesday 4th November 2009
quotequote all
Took one of the memory sticks out and the audio hardware came back. I've emailed Realtek and they have send me a diagnostic tool to run and send the results back to them

furtive

Original Poster:

4,498 posts

280 months

Wednesday 4th November 2009
quotequote all
Except it won't run because the first thing it does it try and find the audio hardware, which it can't find

furtive

Original Poster:

4,498 posts

280 months

Thursday 5th November 2009
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Would I still be able to pass the audio to my amp via the HDMI port on my motherboard with a USB sound card?

furtive

Original Poster:

4,498 posts

280 months

Thursday 5th November 2009
quotequote all
May as well just replace the motherboard with something that works

furtive

Original Poster:

4,498 posts

280 months

Thursday 5th November 2009
quotequote all
That would look lovely in my living room rolleyes

It's not a micro system. It's a proper media PC in a slimline living room friendly chassis. It's just based on an old motherboard now.