Anyone else disappointed with their C63 (W205)?
Discussion
I've had my W205 C63 for about 5-months now having replaced my W204 C63 back in April. I'm interested to know how others are getting on with theirs because I'm really quite disappointed with mine. It's not a patch on the old car.
- I've got lots of interior squeaks and rattles, particularly one annoying one on the driver door/window
- The speaker in the dash and one in the door vibrate when the bass is low. This is so annoying!
- The brakes squeal. Mercedes looked at them and said it was a known fault and they will come back to me when they have worked out a solution. 6-weeks on, they still can't figure it out.
- The iPod dock software needs a reboot because it disconnects my device intermittently.
- The standard seats are crap (OK this is my fault for not figuring it out before I bought it)
- The optional 19" alloys (five twin spoke design) on mine are proud of the rubber protector on the tyre which means that they are very easy to scuff. Not sure if this is a design flaw or if they were delivered with the wrong size tyre. Would be interested to know if others have this problem?
Overall, it just doesn't feel like a well made car. I never had any problem with my old car and my perception of the MB brand has taken a massive nose dive with this latest version. Annoyingly, I find myself hating the thing more and more every time I drive it.
Does anyone else have a similar feeling towards their P&J?
RD
- I've got lots of interior squeaks and rattles, particularly one annoying one on the driver door/window
- The speaker in the dash and one in the door vibrate when the bass is low. This is so annoying!
- The brakes squeal. Mercedes looked at them and said it was a known fault and they will come back to me when they have worked out a solution. 6-weeks on, they still can't figure it out.
- The iPod dock software needs a reboot because it disconnects my device intermittently.
- The standard seats are crap (OK this is my fault for not figuring it out before I bought it)
- The optional 19" alloys (five twin spoke design) on mine are proud of the rubber protector on the tyre which means that they are very easy to scuff. Not sure if this is a design flaw or if they were delivered with the wrong size tyre. Would be interested to know if others have this problem?
Overall, it just doesn't feel like a well made car. I never had any problem with my old car and my perception of the MB brand has taken a massive nose dive with this latest version. Annoyingly, I find myself hating the thing more and more every time I drive it.
Does anyone else have a similar feeling towards their P&J?
RD
Edited by RudeDog on Sunday 18th September 14:56
OK, I avoided trying to talk about my subjective opinions between the two cars because I wanted my post to be based on the facts relating to my experience of the two cars. In actual fact, I wanted to know if any other W205 C63 owners were experiencing a similar number of niggles that were ruining their overall enjoyment of the car (whether they had previously owned a W204 C63 or not).
But if you want my opinion, I started this topic two days after I swapped my cars over. You can see in my last paragraph that I was immediately regretting the decision and missing the old car. Unfortunately, as I've come to know the W205 better, I've only started missing the old car even more.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
My advice, based on first hand real world experience and gut feel, is that the old car is the one to have.
But if you want my opinion, I started this topic two days after I swapped my cars over. You can see in my last paragraph that I was immediately regretting the decision and missing the old car. Unfortunately, as I've come to know the W205 better, I've only started missing the old car even more.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
My advice, based on first hand real world experience and gut feel, is that the old car is the one to have.
BigR said:
Have just got shot of mine after 2 years of ownership.
The positives were the engine and overall engineering, the noise was very pleasing and the performance of the engine was mightily impressive.
The negatives were the general build quality of the car - i think categorically it was the worst screwed together car I've ever had. It went back 3 or 4 times to fix rattles, all of which were "we used some lube" (it could have been back every week, save for desire to actually use the car and simply not bothering). Guess what? a few hundred miles down the road and the noises were back. Indeed, it often came back with new rattles...
Squeaky brakes? Yes sir, AMG are working on a solution... 2 years later and...??
The gearbox was also difficult with a random change down from 2nd to 1st when you dropped below about 8mph. The result was regular 'kangarooing'. Again, they claimed that they'd done a software update and therefore it was all ok - never was and clearly they never bothered to check or follow my direction of how to experience it.
And finally, the customer service was hit and miss. I think Merc set themselves up by the big "we are Mercedes, of course you're going to get outstanding customer service". If they didn't try so hard, maybe expectations wouldn't be so high.
Will I have another Mercedes again? Maybe in the future at some point, but no real rush. Would I get another C63? Probably not merely because I tend to feel that I've ticked that particular box.
I concur with all of this feedback. The worst thing about the car for me is the rattly interior. I had my front pads changed to the new AMG (supposedly) non squeaky pads about two months ago (after a year of chasing Merc about it). The new ones still squeak The positives were the engine and overall engineering, the noise was very pleasing and the performance of the engine was mightily impressive.
The negatives were the general build quality of the car - i think categorically it was the worst screwed together car I've ever had. It went back 3 or 4 times to fix rattles, all of which were "we used some lube" (it could have been back every week, save for desire to actually use the car and simply not bothering). Guess what? a few hundred miles down the road and the noises were back. Indeed, it often came back with new rattles...
Squeaky brakes? Yes sir, AMG are working on a solution... 2 years later and...??
The gearbox was also difficult with a random change down from 2nd to 1st when you dropped below about 8mph. The result was regular 'kangarooing'. Again, they claimed that they'd done a software update and therefore it was all ok - never was and clearly they never bothered to check or follow my direction of how to experience it.
And finally, the customer service was hit and miss. I think Merc set themselves up by the big "we are Mercedes, of course you're going to get outstanding customer service". If they didn't try so hard, maybe expectations wouldn't be so high.
Will I have another Mercedes again? Maybe in the future at some point, but no real rush. Would I get another C63? Probably not merely because I tend to feel that I've ticked that particular box.
The W204 C63 I owned for two years was simply fantastic. The W205 is a pile of s
te. I have 9 months left in the car and I can;t wait to get rid of it!I am not getting another Merc. Although some of their cars interest me (AMG GT & E63s 4-Matic to name two), I just won't risk the shoddy build quality again, especially since the customer service is also so poor.
I got new pads put on mine which were allegedly new performance pads that fixed the squeaking but they haven't worked. Its possibly slightly better than before but if squeaking is binary, they squeak. I got a month of my lease refunded as compensation for 12 months of squeaking hell but I had to threaten to stop my monthly payments and return the car to them before they took any action. After they agreed to pay the compensation, I had to chase them for six weeks to do that too!
I'm very disappointed with Mercedes' customer service and thats enough to put me off any of their vehicles.
I'm very disappointed with Mercedes' customer service and thats enough to put me off any of their vehicles.
All I wanted was my brakes fixed so they didn't make such a horrible noise. It's a brand new car under warranty so I shouldn't have to pay more money to fix it myself with third party parts. Mercedes are contractually obliged to fix it so in my mind, thats what they should do. The threat of returning the car is a last resort and I only used it because of their reluctance to provide the fix I wanted (which as you quite rightly pointed out, was a pretty cheap one).
Once a supplier starts messing you around, the practical solution goes out of the window and it then becomes a point of principle.
You might think we are being stupid but reading this thread, three £100 fixes have probably cost MB at least three repeat car sales, probably more. So who's the stupid one?
Once a supplier starts messing you around, the practical solution goes out of the window and it then becomes a point of principle.
You might think we are being stupid but reading this thread, three £100 fixes have probably cost MB at least three repeat car sales, probably more. So who's the stupid one?
BigR said:
So, I went back to my 3rd Maserati Gran Turismo (yes, somewhat different!).
They are different but the GrandTurismo is the car I toyed with buying alongside both C63's I've had. I am seriously considering it again when my current lease comes to an end next year.So maybe different but definitely something buyers of this type of car are interested in.
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