Update on my quadrifoglio

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Dale7355

Original Poster:

79 posts

162 months

Thursday 25th May 2017
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I was called by dealer yesterday saying part had arrived and could I bring in spare key , I drove over only still to see car in bits and dash board infotainment system etc.. all chucked in the boot.
was called today and said put your car back together but we have another problem can't start the car as we cannot calibrate the keys so we are in the hands of tec guys in Italy who are baffled by this
However while we are waiting we are going to try and get your car on back of our low loader and get it in the paint shop to re spray the boot
Final words from dealer we hope to get your back in a few weeks and we will valet the car for you
Remember this car is 4 weeks old covered 103 miles broke down twice in the 103 miles
So far they damaged the consul taking car to bits also I noticed yesterday the door trims and passenger front carpet and rear carpet has been pulled up to get to wiring loom
If the car as they said will be another 2 weeks they will have had the car longer than me .
For me now it as only left a bad taste with this product
Dale

Dale7355

Original Poster:

79 posts

162 months

Saturday 27th May 2017
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Just out of 30 days car was 44 days process made today with dealer and Alfa romeo
Car purchase price with all options ticked less CB brakes was just over 67 k
For no part exchange and full payment in cash no finance required car was sold to me for 60k with 3 year service plan and private number plate transfer included.
Have came to a agreement with dealer and Alfa
1) car to pass a full inspection by myself and after test drive no rattles etc.. also paintwork job on boot to be 100% perfect car to have full valet with that new car smell , the car has covered now 123 miles 20 miles road testing by dealer.
2) for carbon fibre grill to be fitted and carbon fibre gear leaver FOC and full paint work protection
3) A full compensation package to be agreed with dealer and Alfa then offered to me , this at present I have yet to be informed but will be in place when I go to see car next Friday when it will be ready for collection.
Other thing been offered is a 2 day holiday hotel a flights and visit to Alfa romeo and Alfa museum
And a car cover in the post I asked about this as in brocher on quadrifoglio it says car comes with a cover but Alfa said this is a cover that is used for transporting the car via boat from Italy to the uk , only cars for USA get covers
However in the light of this case a cover as been posted out today.
Dealer said today reason why keys would not reprogram because tec keys in Italy had shut down immobiliser from there end ? Which still baffles me
So see what happens next week unless it is a silly compensation offer and if that is the case I will not go and see car
At present there are no RHD uk cars at the factory and new quadrifoglio's are in short supply at the factory , this is what I was told by Alfa romeo but for all I know they well be telling porkies so not to give me a new car straight away

Dale7355

Original Poster:

79 posts

162 months

Tuesday 30th May 2017
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Hope I never put you off buying one they are a great car I just ended up with a lemon
Alfa and dealership are in conflict with each other and as I said unless compensation is a good offer I will not except car back
I will know by the end of the week hopefully
Wait a year and pick up a used one they will either stay stable or drop a fortune
I see there are 19 used ones for sale now and are starting from 55k and they have been for sale a while , another dealer near me has had a brand new one for sale since Feb not a bad spec car either ( does not have carbon seats)
Purchase price 65k but with no part exchange and cash deal you would get that for 58k

Dale7355

Original Poster:

79 posts

162 months

Sunday 4th June 2017
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Well I can't speak for the Merc but I have got my QV back !!! At last , as promised it was totally cleaned and waxed like the day I bought it had extra 40 miles on the clock due to road testing but a full tank of fuel on collection
So far no rattles or issues as yet , no carbon fibre gear leaver as Alfa have not put them in to production , however did get as replacement carbon fibre wing mirrors instead , and carbon fibre front grill.
A all paid trip to Italy to Alfa romeo , an Alfa romeo car cover , VIP tickets for 3 days to goodwood , and a compensation financial payment
Just hope now no more issues
While I was there collecting car I did notice another QV on a 66 plate with engine out I did say what's happened ? Reply was " please don't ask".
I do feel sorry for the owner in someways I know how he must be feeling.