Another Recovery question
Discussion
These companies which the Police use are criminals in themselves.
My boy had an RTA only involving himself,cut it short,he ended up on the top of a roundabout,(this could have been mechanical failure or just his driving,but its got nothing to do with what i'm gonna say)
Ok, so right he's on the roundabout,late at night,no traffic,not causing an obsruction, ol bill turn up ,do all the usual,breath/drugs (he's 21),ambulance called,and he gets checked out,luckily just a bruised wrist.
He asked them (police) if he could call out his own recovery (he works as a mechnanic,and the company uses a local service),the copper said No we've already called them out for you,he only has 3rd party fire and theft,copper insited that he could still claim back the recovery charges (lying sod),they took the car,bearing in mind this happened 200yds from where I live, they refused to drop the car in my driveway,instead took back to their depot 12 miles away, NO paperwork was issued to remove the car,NO paerwork given by the Police,and the recovery want to charge £150 pick up fee £75 bed cleaning,and £75 for lifting,plus £20 a day storage,that was 12 days ago so another £120 for daily storage fee's,oh and if you want the car scrapped its another £100,all this and they knew he was not comprehensively insured,the cars only worth about a grand when roadworthy,so as far as I am concerned,they took the vehicle without my sons permission,so its theft,and they wont let him take anything out of the car until the fee's are paid,they can stuff it,I am not going to let them dictate what they want just because they did not listen to him in the first place.
This makes me so mad that the ol bill dont listen and use their contractors to remove vehicles,as I said before ,it was not in a dangerous postion and was not blocking a minor road,I reckon all these Police contracted recovery companies give back handers along the line somewhere.
Rant over ,oh and Its Essex plod .
One last thing, the recovery companys so called secretary, said to me,'If you dont pay up,we'll take you to court',well thats nice to know.
I'd love to name and shame them, but under rules,I cant
If your son had not been detained, the police had left and he was standing there when the recovery truck turned up why didnt he tell them not to take the car and that he has his own recovery on the way? Regardless of wether you were able to claim the cost on insurance I dont see why this is the recovery companys fault, are you expecting a free service from them?
No dont expect anything free, he told police that his insurance would not pay out for recovery and said he would use his own,whilst being in the ambulance getting checked out ,They decided to call their own contractors without telling him ,was only when he was making a call to his own, they said they had already called their ones,and once they done it ,they cannot cancel.
And question is............... why do the police not take notice of whats being said them at the scene .
As said ,without going into in and outs, there could have been a mechanical failure of the car causing this to happen,car on a roundabout dosent = police making decisions for the driver,without his permission
And question is............... why do the police not take notice of whats being said them at the scene .
As said ,without going into in and outs, there could have been a mechanical failure of the car causing this to happen,car on a roundabout dosent = police making decisions for the driver,without his permission
I suspect the OP is looking for the answer "first come first served" with regard to his son's own recovery people attending vs the polices' own contractor. I also suspect there might be something in that...
It might be worth signing up and starting your own thread on pepipoo, as well as trying their search engine with suitable words and terms. If you post there, do include any Questions you would like answered
.
I seem to recall that some or all of the costs etc aren't recoverable from your son, as the contract with the recovery agent to recover the car was arranged by the police and not by your son. I also seem to recall that Essex have behaved like this in the past. I must add the rider that I could be barking up a tree in the wrong forest with these two vague recollections, though!
If my memory does serve correctly, a letter of complaint to the chief constable is the starting point. But don't do this until others have advised (see my last sentence in the preceding paragraph
).
It might be worth signing up and starting your own thread on pepipoo, as well as trying their search engine with suitable words and terms. If you post there, do include any Questions you would like answered
.I seem to recall that some or all of the costs etc aren't recoverable from your son, as the contract with the recovery agent to recover the car was arranged by the police and not by your son. I also seem to recall that Essex have behaved like this in the past. I must add the rider that I could be barking up a tree in the wrong forest with these two vague recollections, though!
If my memory does serve correctly, a letter of complaint to the chief constable is the starting point. But don't do this until others have advised (see my last sentence in the preceding paragraph
).Rob348 said:
These companies which the Police use are criminals in themselves.
My boy had an RTA only involving himself,cut it short,he ended up on the top of a roundabout,(this could have been mechanical failure or just his driving,but its got nothing to do with what i'm gonna say)
Rob348 said:
Ok, so right he's on the roundabout,late at night,no traffic,not causing an obsruction, ol bill turn up ,do all the usual,breath/drugs (he's 21),ambulance called,and he gets checked out,luckily just a bruised wrist.
He asked them (police) if he could call out his own recovery (he works as a mechnanic,and the company uses a local service),
The car may not have caused an obstruction,however it would have been a distraction to other drivers and when it was recovered I bet the recovery truck caused an obstruction due to having the bed lowered/length of truck then etc and so the police wanted it moved quickly and while they were there if possible.He asked them (police) if he could call out his own recovery (he works as a mechnanic,and the company uses a local service),
Rob348 said:
the copper said No we've already called them out for you,he only has 3rd party fire and theft,copper insited that he could still claim back the recovery charges (lying sod),
Normally you can only claim it back if fully comp.Rob348 said:
they took the car,bearing in mind this happened 200yds from where I live, they refused to drop the car in my driveway,instead took back to their depot 12 miles away, NO paperwork was issued to remove the car,NO paerwork given by the Police.
You should have made contact the next day and paid for its release and collected it.Did you offer to pay for the recovery that night when you asked them to take it to your house?
Rob348 said:
the recovery want to charge £150 pick up fee £75 bed cleaning,and £75 for lifting,plus £20 a day storage,that was 12 days ago so another £120 for daily storage fee's,oh and if you want the car scrapped its another £100,all this and they knew he was not comprehensively insured.
The charges are a standard charge set across the uk and have nothing to do with what level of insurance cover you have.Rob348 said:
the cars only worth about a grand when roadworthy,so as far as I am concerned,they took the vehicle without my sons permission,so its theft,and they wont let him take anything out of the car until the fee's are paid,they can stuff it,I am not going to let them dictate what they want just because they did not listen to him in the first place.
They (the police) do not need your permission to remove a car so it is not theft.The recovery agent is working under the orders of the police.
the only thing you are doing now in my eyes is increasing the daily charges and your final bill.
Rob348 said:
This makes me so mad that the ol bill dont listen and use their contractors to remove vehicles,as I said before ,it was not in a dangerous postion and was not blocking a minor road,I reckon all these Police contracted recovery companies give back handers along the line somewhere.
Edited by TPS on Tuesday 12th June 22:29
Rob348 said:
...accident report...
An RTC happened which left the car in a vulnerable/obvious/dangerous position. The Police arranged statutory recovery to remove the danger to a place of safety. Fee is as per statute for removal, car was removed for safe keeping when no other arrangements were in place, car was securely stored until removal could be arranged.
If you really believe that personalised arrangements can be sorted out during a Police recovery at 2am (or whatever) outside of Police removal powers you're living in cloud cuckoo-land. Unless you can provide cast-iron guarantees of removing the car from the accident scene yourself pronto, the Police will remove it for you to a place of safety.
Sorry for the reality check, but these things can be damned inconvenient.
I'd try making them an offer just say £200 take it or leave it that's all they'll get in scrap and I doubt they could take you to court as you haven't agreed to any of it and as a private company wouldn't it come under the same sort of thing as the parking tickets from asda etc.
I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
That's quite annoying!
I slung a Superbike up the road at a mini roundabout one night, around 01:00, when a car pulled onto the roundabout in front of me - but then again, I was probably going a bit too quickly.
Upshot was, I locked up the front wheel trying to stop, and the bike went down, and slid up the road. The car wasn't damaged, and I only had a few grazes to my knees.
The Paramdics turned up and gave me a few bandages, and the Rozzers turned up at the same time.
They were very sympathetic, didn't try to nick me for anything, picked my bike up and brought it back down to where I was, and put it on the stand. Asked me if I had breakdown cover - to which I replied 'yes - AA - here's my card' and they rang the AA, arranged for a truck to pick the bike up, and then left me to it.
So I guess you were a bit unlucky / or had b
d traffic coppers!
I slung a Superbike up the road at a mini roundabout one night, around 01:00, when a car pulled onto the roundabout in front of me - but then again, I was probably going a bit too quickly.
Upshot was, I locked up the front wheel trying to stop, and the bike went down, and slid up the road. The car wasn't damaged, and I only had a few grazes to my knees.
The Paramdics turned up and gave me a few bandages, and the Rozzers turned up at the same time.
They were very sympathetic, didn't try to nick me for anything, picked my bike up and brought it back down to where I was, and put it on the stand. Asked me if I had breakdown cover - to which I replied 'yes - AA - here's my card' and they rang the AA, arranged for a truck to pick the bike up, and then left me to it.
So I guess you were a bit unlucky / or had b
d traffic coppers!snowdude2910 said:
I'd try making them an offer just say £200 take it or leave it that's all they'll get in scrap and I doubt they could take you to court as you haven't agreed to any of it and as a private company wouldn't it come under the same sort of thing as the parking tickets from asda etc.
I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
you know your last sentance I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
The police carried out the recovery,are the police a private company that you can ignore?
TPS said:
snowdude2910 said:
I'd try making them an offer just say £200 take it or leave it that's all they'll get in scrap and I doubt they could take you to court as you haven't agreed to any of it and as a private company wouldn't it come under the same sort of thing as the parking tickets from asda etc.
I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
you know your last sentance I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
The police carried out the recovery,are the police a private company that you can ignore?
snowdude2910 said:
TPS said:
snowdude2910 said:
I'd try making them an offer just say £200 take it or leave it that's all they'll get in scrap and I doubt they could take you to court as you haven't agreed to any of it and as a private company wouldn't it come under the same sort of thing as the parking tickets from asda etc.
I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
you know your last sentance I could be talking complete crap here I have no legal knowledge of the matter it's just how I'd approach the situation.
The police carried out the recovery,are the police a private company that you can ignore?
The police do not carry recovery trucks in their car boots.
So in the event of an incident they use a recovery firm from their police recovery scheme.
This will be a recovery company but they are on the police scheme and are controlled by the police under contract.
The Police have statutory authority to recover vehicles that have broken down or not driveable after an accident. The costs can be invoiced to the owner directly by the recovery company and the rates are also set by legislation. Unfortunately these rates are much higher than market rates and there is no requirement for the Police to consider the driver's wishes to organise recovery himself. The Police in this situation appear to have assumed - wrongly -that the OP's son's insurance would pay so probably thought nothing of landing him with an unnecessarily large bill.
littleredrooster said:
Sorry, but I think you're way off-beam here.
An RTC happened which left the car in a vulnerable/obvious/dangerous position. The Police arranged statutory recovery to remove the danger to a place of safety. Fee is as per statute for removal, car was removed for safe keeping when no other arrangements were in place, car was securely stored until removal could be arranged.
If you really believe that personalised arrangements can be sorted out during a Police recovery at 2am (or whatever) outside of Police removal powers you're living in cloud cuckoo-land. Unless you can provide cast-iron guarantees of removing the car from the accident scene yourself pronto, the Police will remove it for you to a place of safety.
Sorry for the reality check, but these things can be damned inconvenient.
Why couldn't the recovery company leave it on the OP's drive which was 200 yards away when asked to.An RTC happened which left the car in a vulnerable/obvious/dangerous position. The Police arranged statutory recovery to remove the danger to a place of safety. Fee is as per statute for removal, car was removed for safe keeping when no other arrangements were in place, car was securely stored until removal could be arranged.
If you really believe that personalised arrangements can be sorted out during a Police recovery at 2am (or whatever) outside of Police removal powers you're living in cloud cuckoo-land. Unless you can provide cast-iron guarantees of removing the car from the accident scene yourself pronto, the Police will remove it for you to a place of safety.
Sorry for the reality check, but these things can be damned inconvenient.
They could then have still charged a call out fee, but not needed all the additional fees for storage etc...
I can't offer advice on what to do now, but I think you're son just got a couple of ahole coppers.
I stacked my car at the start of the year. It ended up on it's side, missing a wheel, and utterly undrivable. It was blocking one lane of a two lane dual carriageway, at about 2am. Traffic could get past fine, but it was definitely an obstruction!! The two officers on scene were fantastic, and suggested that if I had breakdown or recovery, it would probably be cheaper for me to get them to recover it, rather than wait (for ages) for their contractor (who should be called "not-ontime"). Sadly I didn't, and having fully comp (but not convinced I was going through insurance yet) I allowed not-ontime to recover it. After their 30 minute ETA had elapsed, and the truck showed up around 3.30am, the driver told me that in no way, shape or form could it be recovered to my house, only their yard.
When I went to get my possessions, I was only allowed in once they had guarantee of payment from my insurance, despite being told otherwise over the phone. A quick bit of insurance shouting had the approval faxed over at about 4.45pm!
HTH,
Mike
hole coppers.I stacked my car at the start of the year. It ended up on it's side, missing a wheel, and utterly undrivable. It was blocking one lane of a two lane dual carriageway, at about 2am. Traffic could get past fine, but it was definitely an obstruction!! The two officers on scene were fantastic, and suggested that if I had breakdown or recovery, it would probably be cheaper for me to get them to recover it, rather than wait (for ages) for their contractor (who should be called "not-ontime"). Sadly I didn't, and having fully comp (but not convinced I was going through insurance yet) I allowed not-ontime to recover it. After their 30 minute ETA had elapsed, and the truck showed up around 3.30am, the driver told me that in no way, shape or form could it be recovered to my house, only their yard.
When I went to get my possessions, I was only allowed in once they had guarantee of payment from my insurance, despite being told otherwise over the phone. A quick bit of insurance shouting had the approval faxed over at about 4.45pm!
HTH,
Mike
abbotsmike said:
I can't offer advice on what to do now, but I think you're son just got a couple of ahole coppers.
Unfair really.You and i were not there and do not know why they carried out the actions the way they did.hole coppers.abbotsmike said:
I stacked my car at the start of the year.The two officers on scene were fantastic, and suggested that if I had breakdown or recovery, it would probably be cheaper for me to get them to recover it, rather than wait (for ages) for their contractor.Sadly I didn't, and having fully comp I allowed them to recover it. After their 30 minute ETA had elapsed, and the truck showed up around 3.30am
What could have happened is the police had already waited for recovery before on another job and knew there was a delay that night so put the option to you of you sorting it out quicker.Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff