Dashboard Service Indicator contradicts Merc ESS

Dashboard Service Indicator contradicts Merc ESS

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blueST

Original Poster:

4,401 posts

217 months

Sunday 9th August 2015
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I maintain my Wife's W169 A Class myself and normally use the Merc ESS website to tell me what needs doing when. For those not familiar, you enter your vehicle details and it describes the service on this site http://lite.servicemercedes.co.uk/default.asp

The service indicator has just come up on the car saying a D service is due in a month, so I pumped the details into ESS and that tells me a B service is due, which is what it had last year??? I think the car is correct, but now I can't print a list of what needs doing. I can't figure out what combination of age and mileage to enter to get the list either. I think it's just oil and filter this year but it'd be nice to have the sheet. Any idea why the discrepancy, and how to get the correct service details?