Ford Kuga fire risk

Ford Kuga fire risk

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Discussion

ChevronB19

Original Poster:

7,753 posts

178 months

Wednesday 2nd April
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(Mods, put here deliberately rather than a subforum due to potential risk to owners)

Any owners, worth reading this (advised not to charge hybrid battery due to fire risk, exit car immediately if warning light comes on).

I’m not an owner, but doesn’t look like a great response from Ford…

https://www.theguardian.com/business/2025/apr/02/f...

Robertb

2,721 posts

253 months

Wednesday 2nd April
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One of the later paras is a new one on me...

"According to the Association of British Insurers, failure to inform a car insurance provider of a recall notice could invalidate their cover if they need to make a claim."

Our Disco Sport has just been subject to a "non-safety related recall" notice to check steering rack bolts and there is a long wait for a garage slot.

Actual

1,259 posts

121 months

Saturday 14th June
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As a Ford Kuga PHEV owner I received the Product Safety Recall on 29/02/2025 with the instruction "do not plug your vehicles in to charge..." and Ford engineers are working... to develop SOFTWARE to remedy this issue.

Today (dated 06/06/2025) I received details of the SOFTWARE UPDATE.

As far as I can tell the fix does not actually prevent the high voltage battery from a short occurring and the resolution is to display a Stop Safely Now message when the event occurs.

The Ford solution is to add a feature to a display a message to tell you that your car is on fire.

Perhaps one day messages to tell you that your car is on fire will be a standard option on all new Fords.

What a joke from Ford.

Sheepshanks

37,044 posts

134 months

Saturday 14th June
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Surely it should also say “and exit vehicle”?

Miserablegit

4,285 posts

124 months

Monday 16th June
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My sister’s FIL handed back his hybrid Kuga in April following this letter. A few months left on his hire scheme. Ford/Ford credit have been utterly useless. Ended up dumping car at supplying dealer.
It’s unbelievable in this day and age that Ford are able to send a warning letter with comic-style red and white chevrons, tell you your vehicle might suffer a rapid unscheduled disassembly but it’s ok to keep using for months until they have a software bodge to tell you death is imminent.
I’ve seen the Guardian article and auto express but I’m surprised this isn’t more widely known.