Tyre defect, what are my options?
Discussion
I recently got a set of MP4S's. All fine until I went on the motorway. There was a vibration you could feel through the seat and the wheel above 60.
Went to get the wheels rebalanced and got 4 wheel tracking done. Was advised that you've most likely got a "bad tyre".
I'm guessing you can go back to the company you bought it from (Black Circles in this case) and get the offending tyre replaced?
From the seat and wheel it feels like it's drivers side front.
Any advice much appreciated.
Cheers T1b
Went to get the wheels rebalanced and got 4 wheel tracking done. Was advised that you've most likely got a "bad tyre".
I'm guessing you can go back to the company you bought it from (Black Circles in this case) and get the offending tyre replaced?
From the seat and wheel it feels like it's drivers side front.
Any advice much appreciated.
Cheers T1b
Saw this earlier:
Workmanship: If your tyre suffers a failure due to poor materials or sub-standard workmanship, the manufacturer is likely to pay out. One of the most common workmanship failures is known as uniformity, where a non-uniform structure can lead to excessive vibration felt through the steering wheel or seats.
I still have my old set of MPSS's which didn't have this characteristic so I'm guessing it's just one of those things and Michelin will replace the faulty tyre.
Workmanship: If your tyre suffers a failure due to poor materials or sub-standard workmanship, the manufacturer is likely to pay out. One of the most common workmanship failures is known as uniformity, where a non-uniform structure can lead to excessive vibration felt through the steering wheel or seats.
I still have my old set of MPSS's which didn't have this characteristic so I'm guessing it's just one of those things and Michelin will replace the faulty tyre.
Mave said:
Oilchange said:
Not the tyre then.
Not necessarily the case. If the tyre is balanced but distorted you'll still get vibration when driving. And also it seems like a recognised if rare uniformity issue.
Back to the supplier - which in your case is Black Circles.
The problem may then arise of proving that one or more of the tyres is faulty by manufacturing defect or poor fitting & not caused by something you've done.
ETA did Black Circles supply & fit or just supply? With the latter they might try & claim your fitter has done something.
The problem may then arise of proving that one or more of the tyres is faulty by manufacturing defect or poor fitting & not caused by something you've done.
ETA did Black Circles supply & fit or just supply? With the latter they might try & claim your fitter has done something.
Edited by paintman on Sunday 27th June 11:09
Yeah, but from what little i've read here....
https://www.oponeo.co.uk/blog/tyre-warranty-compar...
Michelin should replace the tyre. Pretty sure Black Circles will have a process that covers this but I do understand I might have to buy a tyre(s) to resolve the issue and then get refunded(?)
Hopefully BC will get back to me tomorrow. I might just go back to my MPSS's as I can't imagine it's that safe to carry on driving on them like this (in my crazy risk averse mind anyway).
https://www.oponeo.co.uk/blog/tyre-warranty-compar...
Michelin should replace the tyre. Pretty sure Black Circles will have a process that covers this but I do understand I might have to buy a tyre(s) to resolve the issue and then get refunded(?)
Hopefully BC will get back to me tomorrow. I might just go back to my MPSS's as I can't imagine it's that safe to carry on driving on them like this (in my crazy risk averse mind anyway).
paintman said:
Back to the supplier - which in your case is Black Circles.
The problem may then arise of proving that one or more of the tyres is faulty by manufacturing defect or poor fitting & not caused by something you've done.
ETA did Black Circles supply & fit or just supply? With the latter they might try & claim your fitter has done something.
Fit and supply. To be honest the fitter was incredibly good as the wheels had just been refurbed and they were very very careful, couldn't fault them.The problem may then arise of proving that one or more of the tyres is faulty by manufacturing defect or poor fitting & not caused by something you've done.
ETA did Black Circles supply & fit or just supply? With the latter they might try & claim your fitter has done something.
Edited by paintman on Sunday 27th June 11:09
Oh wait....
We'll see
Internet said:
Michelin tyres come with a 60-day money back guarantee if you are not 100% satisfied, as well as 3-years road-side assistance if your tyres fail. Their standard warranty is 6 years from date of purchase. Provided you have applied appropriate tyre care.
So I'm within this period as they were purchased on 24/5/21.We'll see
k right off. From what I've read it is the tyre, as it wasn't there pre the tyre change.
So, Pre Tyre Change no vibration at all through seat or steering at 60 MPH.
Post Tyre Change, Vibration through seat and steering above 60 MPH on all road surfaces.
Willing to bet swapping back to my old MPSS's (that are in the cellar) the issue would "disappear"
So from
https://www.oponeo.co.uk/blog/tyre-warranty-compar...
If the 60 day money back guarantee has any weight at all I'm guessing they'd rather replace the defective tyre rather than issue an £800 refund but I've been wrong before
Cheers T1b
So, Pre Tyre Change no vibration at all through seat or steering at 60 MPH.
Post Tyre Change, Vibration through seat and steering above 60 MPH on all road surfaces.
Willing to bet swapping back to my old MPSS's (that are in the cellar) the issue would "disappear"
So from
https://www.oponeo.co.uk/blog/tyre-warranty-compar...
Internet said:
Workmanship: If your tyre suffers a failure due to poor materials or sub-standard workmanship, the manufacturer is likely to pay out. One of the most common workmanship failures is known as uniformity, where a non-uniform structure can lead to excessive vibration felt through the steering wheel or seats.
Pretty much matches my symptoms.If the 60 day money back guarantee has any weight at all I'm guessing they'd rather replace the defective tyre rather than issue an £800 refund but I've been wrong before
Cheers T1b
Chill with the handbags gentlemen.
Right if you are getting a vibration that you can feel through the seat it’s usually an issue with the balancing on the rears
If through the steering wheel it’s balancing on the fronts.
As you are feeling it through both I’d say it’s both front and rears that need balancing.
Of it was a mobile tyre fitter that fitted the tyres I’d get the rebalanced at a local independent garage as the mobile balancers in the vans can be a mare if not calibrated regularly.
When the wheels are on the balancer and spun up you should be able to see any significant high/low spots which will tell you if it’s a bad tyre whatever that is.
Usually if the tyre is removed turned on the rim and reseated it will solve most of those issues.
Also on the side of the tyre will be a red spot this is the heaviest spot on the tyre as marked by the manufacturer best practice is to fit the tyre so this is opposite the valve which should counteract the heavy spot on the tyre somewhat.
Yes anybody can fit a tyre but the technical side is far more complex than your average tyre monkey can understand.
In my experience it’s very rare to have an issue with Michelin tyres their QC if very strict.
Michelin trained city and guilds qualified no idea what I’m talking about random idiot off the internet.
Hope you get it sorted
Right if you are getting a vibration that you can feel through the seat it’s usually an issue with the balancing on the rears
If through the steering wheel it’s balancing on the fronts.
As you are feeling it through both I’d say it’s both front and rears that need balancing.
Of it was a mobile tyre fitter that fitted the tyres I’d get the rebalanced at a local independent garage as the mobile balancers in the vans can be a mare if not calibrated regularly.
When the wheels are on the balancer and spun up you should be able to see any significant high/low spots which will tell you if it’s a bad tyre whatever that is.
Usually if the tyre is removed turned on the rim and reseated it will solve most of those issues.
Also on the side of the tyre will be a red spot this is the heaviest spot on the tyre as marked by the manufacturer best practice is to fit the tyre so this is opposite the valve which should counteract the heavy spot on the tyre somewhat.
Yes anybody can fit a tyre but the technical side is far more complex than your average tyre monkey can understand.
In my experience it’s very rare to have an issue with Michelin tyres their QC if very strict.
Michelin trained city and guilds qualified no idea what I’m talking about random idiot off the internet.
Hope you get it sorted
shakindog said:
Chill with the handbags gentlemen.
Right if you are getting a vibration that you can feel through the seat it’s usually an issue with the balancing on the rears
If through the steering wheel it’s balancing on the fronts.
As you are feeling it through both I’d say it’s both front and rears that need balancing.
Of it was a mobile tyre fitter that fitted the tyres I’d get the rebalanced at a local independent garage as the mobile balancers in the vans can be a mare if not calibrated regularly.
When the wheels are on the balancer and spun up you should be able to see any significant high/low spots which will tell you if it’s a bad tyre whatever that is.
Usually if the tyre is removed turned on the rim and reseated it will solve most of those issues.
Also on the side of the tyre will be a red spot this is the heaviest spot on the tyre as marked by the manufacturer best practice is to fit the tyre so this is opposite the valve which should counteract the heavy spot on the tyre somewhat.
Yes anybody can fit a tyre but the technical side is far more complex than your average tyre monkey can understand.
In my experience it’s very rare to have an issue with Michelin tyres their QC if very strict.
Michelin trained city and guilds qualified no idea what I’m talking about random idiot off the internet.
Hope you get it sorted
I'm happy getting them re balanced and seeing if it resolves the issue.Right if you are getting a vibration that you can feel through the seat it’s usually an issue with the balancing on the rears
If through the steering wheel it’s balancing on the fronts.
As you are feeling it through both I’d say it’s both front and rears that need balancing.
Of it was a mobile tyre fitter that fitted the tyres I’d get the rebalanced at a local independent garage as the mobile balancers in the vans can be a mare if not calibrated regularly.
When the wheels are on the balancer and spun up you should be able to see any significant high/low spots which will tell you if it’s a bad tyre whatever that is.
Usually if the tyre is removed turned on the rim and reseated it will solve most of those issues.
Also on the side of the tyre will be a red spot this is the heaviest spot on the tyre as marked by the manufacturer best practice is to fit the tyre so this is opposite the valve which should counteract the heavy spot on the tyre somewhat.
Yes anybody can fit a tyre but the technical side is far more complex than your average tyre monkey can understand.
In my experience it’s very rare to have an issue with Michelin tyres their QC if very strict.
Michelin trained city and guilds qualified no idea what I’m talking about random idiot off the internet.
Hope you get it sorted
The fitter didn't say it, I went to another place to get the 4 wheel tracking and they said a bad tyre was the likely culprit.
However, the post from shakink9 (see what I did there?) makes me think a re balance isn't that big a hassle to do.
I'll take it to the place that did the 4 wheel tracking and mentioned the bad tyre verdict.
Cheers T1b.
However, the post from shakink9 (see what I did there?) makes me think a re balance isn't that big a hassle to do.
I'll take it to the place that did the 4 wheel tracking and mentioned the bad tyre verdict.
Cheers T1b.
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