House sold, buyer wanting us to fix stuff
Discussion
Finally on the fourth attempt and almost 18 months after first putting it on the market we’ve managed to sell my mother in law’s house to pay her care fees (dementia is a proper b
d).
Buyer didn’t pay for any surveys and did it all himself. House was built with a ‘grey water’ system that harvests rain water to flush the loo. Was a pain from day one with numerous breakdowns and a couple of floods in the bathroom. Eventually the builder agreed to disable it and mother in law had zero problems thereafter.
Buyer turned the system on yesterday which popped the main breaker. He’s wanting us to pay for a service and to recommission it.
I’m quite within my rights to tell him to jog on aren’t I? In the long term I’ll be saving him money - the service is over £350 annually which he’d have to take on.

Buyer didn’t pay for any surveys and did it all himself. House was built with a ‘grey water’ system that harvests rain water to flush the loo. Was a pain from day one with numerous breakdowns and a couple of floods in the bathroom. Eventually the builder agreed to disable it and mother in law had zero problems thereafter.
Buyer turned the system on yesterday which popped the main breaker. He’s wanting us to pay for a service and to recommission it.
I’m quite within my rights to tell him to jog on aren’t I? In the long term I’ll be saving him money - the service is over £350 annually which he’d have to take on.
Isn’t there some new (to me at least) rule that any problems need to be declared ? If a known, non-declared problem comes up then down to vendor to rectify ? Valid for 6 years after sale ?
It may not be applicable to this and I could be totally wrong but seem to remember coming across it somewhere ?
Found this: https://goodmove.co.uk/blog/buying-advice/how-long...
It may not be applicable to this and I could be totally wrong but seem to remember coming across it somewhere ?
Found this: https://goodmove.co.uk/blog/buying-advice/how-long...
If you mentioned the system as part of the fixtures and fittings I think the assumption is that it's in working order.
However I vaguely recall that the last time I bought a house the onus was on me to check that everything worked after contract exchange but before completion.
I've been no help at all, have I?
However I vaguely recall that the last time I bought a house the onus was on me to check that everything worked after contract exchange but before completion.
I've been no help at all, have I?
I guess the question is was the water system advertised as a feature in the sales?
Does the toilet work without this system.
Did he know about it before he bought the house, or has he discovered it?
If you sold the house with this 'feature' and it doesn't work, then you might want to sort it.
Otherwise, NO
It was never part of the sale, don't use it.
Does the toilet work without this system.
Did he know about it before he bought the house, or has he discovered it?
If you sold the house with this 'feature' and it doesn't work, then you might want to sort it.
Otherwise, NO
It was never part of the sale, don't use it.
I wouldn’t admit to knowing about it but surely given the seller was elderly with dementia and the buyer was a know it all who did his own surveys is enough to just laugh at him. I’ve heard of plenty people getting buyers chancing their luck with ridiculous expectations but never actually heard of anyone that’s had to hand over money to a buyer bar maybe a couple of stories that make it into the newspapers when a seller has been deliberately deceptive.
If the sale is done and dusted no.
Our buyer made all sorts of unreasonable demands before we sold: he wanted all our furniture, wanted a full repaint and clean on the day of purchase, us to indemnify the whole block of flats against destruction, then he wanted us to install a toilet in a cupboard, indemnify the electrics for the flat and a load of other bizzare things. Our estate agent politely told him no.
Once we had moved we were sorting out mail and we gave him a throw away email address. He mailed me asking me to: come switch off the heated mirror and check it, program his thermostat, clean the black mold off the bedroom (he and his wife couldn't work out how to open the windows and had managed to get the heating stuck on 23 degrees), install his TV, change a light bulb and a light fitting.
I did none of these, except show him how to switch off the heated mirror (which had been on for 3 months as they had taken the sticker and instructions off), and show them how to open windows (really) when I picked up our mail. I binned the email account after.
Our buyer made all sorts of unreasonable demands before we sold: he wanted all our furniture, wanted a full repaint and clean on the day of purchase, us to indemnify the whole block of flats against destruction, then he wanted us to install a toilet in a cupboard, indemnify the electrics for the flat and a load of other bizzare things. Our estate agent politely told him no.
Once we had moved we were sorting out mail and we gave him a throw away email address. He mailed me asking me to: come switch off the heated mirror and check it, program his thermostat, clean the black mold off the bedroom (he and his wife couldn't work out how to open the windows and had managed to get the heating stuck on 23 degrees), install his TV, change a light bulb and a light fitting.
I did none of these, except show him how to switch off the heated mirror (which had been on for 3 months as they had taken the sticker and instructions off), and show them how to open windows (really) when I picked up our mail. I binned the email account after.
Yes, sale is done and money in the bank. We never mentioned the system as it was decommissioned years ago. I’m a bit surprised it was still connected electrically but I wasn’t to know.
Toilet now uses mains water supply and everything works fine.
Thanks all - I will put a stop to further discussions!
Toilet now uses mains water supply and everything works fine.
Thanks all - I will put a stop to further discussions!
peekay74 said:
Isn’t there some new (to me at least) rule that any problems need to be declared ? If a known, non-declared problem comes up then down to vendor to rectify ? Valid for 6 years after sale ?
It may not be applicable to this and I could be totally wrong but seem to remember coming across it somewhere ?
Found this: https://goodmove.co.uk/blog/buying-advice/how-long...
Misrepresentation has a specific meaning in law.It may not be applicable to this and I could be totally wrong but seem to remember coming across it somewhere ?
Found this: https://goodmove.co.uk/blog/buying-advice/how-long...
The buyer would need to prove that the OP had committed misrep.
In reality the buyer also had a responsibility to do their own investigations. So, at worst, it’s six of one and half a dozen of the other.
My starting position - as it was when I had a buyer phone me at 10 o’clock one night a few days after they had bought our flat - is to remind them it’s their property and their problem.
Then block the guy’s number.
595Heaven said:
Yes, sale is done and money in the bank. We never mentioned the system as it was decommissioned years ago. I’m a bit surprised it was still connected electrically but I wasn’t to know.
Toilet now uses mains water supply and everything works fine.
Thanks all - I will put a stop to further discussions!
Good job houses aren't sold like cars isn't it!Toilet now uses mains water supply and everything works fine.
Thanks all - I will put a stop to further discussions!
Yep, it's his problem, he owns it now.
Hi OP, on the matter of funding the care home fees, have a read of this thread, just wanted to ensure that you really do have to pay them.
https://www.pistonheads.com/gassing/topic.asp?h=0&...
If you have any questions, I am happy to answer them if I am able to.
https://www.pistonheads.com/gassing/topic.asp?h=0&...
If you have any questions, I am happy to answer them if I am able to.
Gassing Station | Homes, Gardens and DIY | Top of Page | What's New | My Stuff