Amazon dispatch times on Super Saver delivery

Amazon dispatch times on Super Saver delivery

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TheGreatSoprendo

Original Poster:

5,286 posts

251 months

Wednesday 15th October 2014
quotequote all
I placed an order for 4 items with Amazon last Thursday. 3 of these are direct from Amazon and one from a 3rd party. The item from the 3rd party has been dispatched and delivered, but almost a week on, none of the 3 Amazon items have even been dispatched.

Now, you might be thinking something along the lines of 'what do you expect from a "free" service' and I get that, but their turnaround times have definitely deteriorated recently. I guess this is a deliberate ploy to tempt more people into the faster paid for delivery options? Anyone else noticed the same?

TheGreatSoprendo

Original Poster:

5,286 posts

251 months

Wednesday 15th October 2014
quotequote all
Wing Commander said:
If you simplify it and look at the premium delivery (paid for) and the super saver, it runs approximately like this:

Premium - Items get loaded daily (or multiple times in a day) into smaller lorries/vans and go off to the local hubs and on for delivery - ergo, speedy quick service.

Super saver - they have massive artic lorries which they fill up at the depots. You might be lucky and have the last item loaded onto the lorry and have it delivered very quickly, or it might be the first on and take a few days before the lorry is dispatched.
That would make sense if the stuff was being marked as dispatched and then taking ages to arrive, but what I'm seeing is stuff not even being marked as dispatched for a week or so after ordering. I'm assuming here that stuff is marked as "dispatched" when it's picked/packed, not when the lorry actually leaves the warehouse.