Buying a Kia Proceed - warranty

[JG3000]

Hi everyone

Ive put a deposit down on a Kia Proceed in the UK. I've become slightly concerned however about whether the warranty is valid though. The car is two years old and was serviced at the 12 month points, but has done c.23,000 miles so at least one of the services will be over the 10,000 mile Kia recommendation (I'll ask the question of the dealer).

Can anyone give any advice? It's being sold by a Kia main dealer and advertised with the remainder of the warranty but does this mean anything? Could Kia turn round and say it's not valid if I needed to claim in the future?

Thanks,

Joe

[2172cc]

Proceed with caution.......I'd say. Sorry

[loskie]

https://www.kia.com/content/dam/kwcms/kme/uk/en/as...

from this taken from Kia website just now it looks as if its not serviced in accordance so warranty would be voided.

Surely they aren't that uncommon that you can't buy one elsewhere?

[JG3000]

Thanks all for the replies.

I'll speak to the dealer today and see what they have to say.

Dealing with dealers seems way mor murky than it should be. I feel like most of the sales people have no idea what they're selling 🤷‍♂️

[Trevor555]

Kia are strict on their warranties.

You need the dealer to confirm in writing that your warranty is intact.

[loskie]

I'm pretty sure (but stand to be corrected) that the extended warranties like these do not apply to Bloc(k?) Exemption. Meaning the ts and cs mean you have to have it serviced at the dealer to maintain the warranty.

[ZX10R NIN]

Get in writing from the dealer/Kia that the warranty indeed valid.

[JG3000]

Thanks all,

The dealer has offered to give a letter which confirms it has the Kia warranty.

What legal standing does this have. Could Kia turn round and say the warranty is void or do you think they'd honour what one of their dealers has said?

Thanks,

Joe

[Trevor555]

JG3000 said:

Thanks all,

The dealer has offered to give a letter which confirms it has the Kia warranty.

What legal standing does this have. Could Kia turn round and say the warranty is void or do you think they'd honour what one of their dealers has said?

Thanks,

Joe

Make sure you get that letter, and make sure it's from the sales manager, at the least.

Yes, a Kia service dept could, in future, tell you the warranty isn't valid if the miles have gone too far over.

Then you'd have to pursue the cost with the dealer that told you your warranty is intact.

Probably best to buy a different car that's been servived on the correct time/mileage, or within their allowance of going over.

[Hugo Stiglitz]

Don't ask the selling dealership for the advice on the, warranty.

Personally I'd call Kia customer services and get it recorded down somehow.

[JG3000]

Thanks all for the replies.

I had a chat with the dealer today and the conclusion is that the first service was done 3000 miles over the recommendation. They've said if any warranty items are found which are traced back to this late service they could potentially not be covered. They did say they've not experienced any cases like this but that's just anecdotal.

They told me to have a think about it and they'd get my deposit refunded if I don't go ahead.

I've concluded that a) id rather pay more for a proceed that's definitely got the warranty and b) get one closer to where I live in case of issues in the future

The car was supposedly v good value but considering it doesn't have a valid warranty isn't really comparable to others on the market.

Thanks again for the advice

Joe