NEWSFLASH - My XJR needs a heart transplant!

NEWSFLASH - My XJR needs a heart transplant!

Author
Discussion

groomi

Original Poster:

9,317 posts

245 months

Wednesday 3rd August 2005
quotequote all
Well, after all the reading up I've done on the problem, the advice I've dished out to others and the breath I've been holding - it's happened.

Timing Chain Tensioners have failed. This siezed the engine, broke the chain, mangled the valves and put a hole in at least one of the pistons. Proper job. :(

A replacement engine is now required. If anybody happens to know of one available, please let me know as I am considering all the options.

Oh joy. :rolleyes:

groomi

Original Poster:

9,317 posts

245 months

Wednesday 3rd August 2005
quotequote all
No rattle at all. Just turned the key and heard (and felt) metal hitting metal. The vibration went right through the car and the damage was caused in no more than three turns of the engine by the starter motor - it didn't fire obviously.

I was surprised too, as everything I'd read about the problem warned of a 'death rattle' beforehand.

Don't really know what to suggest to others with '98-'00 cars, other than get the tensioners replaced. A few hundred spent now may save several thousand later...

groomi

Original Poster:

9,317 posts

245 months

Thursday 4th August 2005
quotequote all
Thanks Laurie, I've already been on his case and come away with a name to chase.

He did however suggest that this would be an opportune moment to consider a Corvette V8 engine with manual box....

groomi

Original Poster:

9,317 posts

245 months

Thursday 4th August 2005
quotequote all
XJR420 said:
My commiserations, I hope you can source a suitable lump soon. I only read about this problem on PH last week. I have had a rattle on start-up for a while, asked at my friendly Jag dealer when it was last serviced and was told that they couldnt hear anything, so didnt worry. Sounds like I best book her in? The rattle is only from cold and quite tinny, sounds like this problem doesnt it? Shes a late 98 and done 54,000. Any thoughts?


If the rattle is coming from th efront of the engine on startup, then I'd get her booked in and taken there on a tow truck - wouldn't want to chance it myself!

groomi

Original Poster:

9,317 posts

245 months

Thursday 4th August 2005
quotequote all
It's at SJC at the moment whilst we try to source an engine. Looking into what's available first before finding out the costs... it ain't gonna be cheap though

groomi

Original Poster:

9,317 posts

245 months

Friday 12th August 2005
quotequote all
OK, the warranty company sent an engineer to inspect the car on Wenesday and they have responded today.

They are saying that the policy does not cover the fault because (according to them) the 'timing chain follower' failed, not the 'timing chain tensioner'. This is ofcourse bs as we all know that it is the tensioner which fails and SJC have confirmed that this is indeed what has happened.

So I shall now be responding to the warranty company by pulling down their pants and giving them a good spanking, which even 'Tweaky from Scoobynet' would be proud of.

To support my argument, I shall ofcourse be gathering every little piece of documentation I can find on the subject. So if anybody has some information which may prove useful, please, please PM me ASAP.

Let battle commence!



>> Edited by groomi on Friday 12th August 15:44

groomi

Original Poster:

9,317 posts

245 months

Friday 12th August 2005
quotequote all
Thanks Norman, I'll follow that up.

Research is now well underway.

Does anyone know where I may get hold of a copy of Technical Services Bulletin 303-30? Presumably a dealer will show me to the door if I ask

groomi

Original Poster:

9,317 posts

245 months

Friday 12th August 2005
quotequote all
OK, found bulletin 303-30... possibly the most vaguely worded document relating to something technical that I have ever read!

This isn't going to be easy...

groomi

Original Poster:

9,317 posts

245 months

Tuesday 16th August 2005
quotequote all
I called the claims department on Monday who basically couldn't discuss my claim (Who the hell can then? ). They told me to write to the Claims Manager - I prefer to do this anyway really as I find things in black and white easier to deal with.

So a beautifully worded letter went in the post (recorded delivery) today, and we'll wait to see what happens.

Not going to post any details about the (hopefully) resulting correspondence until it's all resolved, just incase I write something which could jeoperdise my claim.

I will win though

groomi

Original Poster:

9,317 posts

245 months

Saturday 20th August 2005
quotequote all
In theory they should last the life of the car as they are a non-serviced item. However, problems appear to have been happening with some cars from 45,000 miles upwards. Mine had covered 110,000 when the demons struck.

How much is peace of mind worth?

groomi

Original Poster:

9,317 posts

245 months

Sunday 21st August 2005
quotequote all
Evening all. A question for those technical bods amongst us...

Can anyone explain to me the difference (if any) between a 'timing chain tensioner' and a 'timing chain tensioner pad/blade'?

Are they seperate parts (any idea of part numbers?) and can they be purchased seperately?

Many thanks,

Iain

groomi

Original Poster:

9,317 posts

245 months

Sunday 21st August 2005
quotequote all
My research is continuing...

I have found references to the 'timing chain tensioner blade' but only in relation to the PRIMARY chain. I am concluding from this that there is no 'timing chain tensioner blade' in relation to the SECONDRY chain - is this correct?

groomi

Original Poster:

9,317 posts

245 months

Monday 22nd August 2005
quotequote all
John Millar said:
See link below. Great article produced by Chris M @ Jaglovers
<a href="www.electronicimpulse.net/~vissagoth/xj12/tech/timingchain.htm">www.electronicimpulse.net/~vissagoth/xj12/tech/timingchain.htm</a>

>> Edited by John Millar on Monday 22 August 08:20


Cheers John, very useful article.

Still fighting...

groomi

Original Poster:

9,317 posts

245 months

Saturday 27th August 2005
quotequote all
8 Pack. The tensioners were modified twice during the production of the 4.0L V8.

The fist modification involved ading an extra spring to the original plastic tensioner (and a little strengthening). This had the effect of extending the life of the tensioner, but with the side effect that if it did actually fail, the extra spring would keep any warning rattle to a minimum...

The metal tensioners I think were introduced in 2000, but I don't know any exact production dates I'm afraid. if I come accross anything I'll let you know.

With regards to my motor, I'm currently crafting another literary masterpiece to the warranty company together with some very useful diagrams and part numbers which should support my case strongly - will be interesting to see what they come back with this time...

groomi

Original Poster:

9,317 posts

245 months

Friday 9th September 2005
quotequote all
Update.

I've had a reply back from the warranty company today affering a 'goodwill gesture' of £4k towards the bill (ie. just below half the amount). They have not accepted any liability.

I feel an all guns blazing approach will be employed in my response as I have them by the short and curlies now.



>> Edited by groomi on Friday 9th September 23:08

groomi

Original Poster:

9,317 posts

245 months

Tuesday 11th October 2005
quotequote all
Yep, a significant step forward. They have now accepted liabilty but are arguing about the value of the work. Apparently, at 110,000 miles the engine has covered over half it's expected life - so they will only pay less than half the cost.

Ofcourse, I don't see anywhere in the Jaguar service schedule an entry saying: Replace engine at 200,000 mile service... They won't be getting away with that one.

Oh, and now I have a letter dated 8 weeks after I initiated my claim, stating that they accept liabilty - or as I like to think of it, wasting my time. I shall be informing them of my intention to persue additional costs.

I can play dirty too

groomi

Original Poster:

9,317 posts

245 months

Friday 14th October 2005
quotequote all
Gareth, I thought you were supposed to be on Honeymoon. Shirley, you're not surfing PH from the bridal suite!?

How'd it all go?

groomi

Original Poster:

9,317 posts

245 months

Wednesday 16th November 2005
quotequote all
BUMP!

Having almost exhausted the complaints procedure, it is now looking like I shall probably have to accept an offer of £4k from the warranty company. On the basis that the specialist quoted the warranty company £8.5k inc. VAT to do the job, and that in fully working order the car is worth about £10k, I seem to have the following three options...

1) Take the £4k from the warranty co, add £4.5k and get the car back on the road. Then spend another £1.5k on service and tyres which are due.

Result - Cant afford to be £6k down, so sell the car for £10k, leaving me with £4k in the bank but no Jag. (However, if I manage to make an additional £6k (unlikely) before I sell it, enabling me to keep it, I end up with a totally sorted car )

2) (This option is only valid if the Warranty co. agree to it as it isn't normal procedure).Fit a second hand engine (£5.5k approx) rather than an official Jaguar exchange unit. Warranty company may still pay me £4k, but will almost certainly cancel the policy thereafter due to unapproved parts being used. Then spend £1.5k on service and tyres.

Result - £3k down, could stomach that but would have no warranty and no guarantee that the fitted engine is any good. Risky...

3) (PS: This option is only valid if the Warranty co. agree to it as it isn't normal procedure). Take £4k from warranty co, then sell car 'as-is' for spares or repair at approx £2k.

Result - £6k in the bank, but potentially difficult to sell car. Also, I still end up with no Jag.

So what should I do? How much are second-hand engines? And how much is an engineless XJR with newish 'box/propshaft/diff/bushes/st.column worth?

Answers on a postcard to 'broke, depressed and Jagless' of Orpington

groomi

Original Poster:

9,317 posts

245 months

Thursday 19th January 2006
quotequote all
Update!

I'm finally picking the car up tomorrow lunchtime after nearly 6 MONTHS!!!

Now if you could all pray with me for it to remain reliable and reward my not inconsiderable expenditure...

Iain

groomi

Original Poster:

9,317 posts

245 months

Friday 20th January 2006
quotequote all
Cheers Prof B,
Picked it up today and have been cruising around all afternoon. It felt like buying it again for the first time, the bill wasn't dissimilar either.

Just trying to restrain myself from engaging 'sport mode' and flooring it. Have been advised to run it in for 200 miles or so, but I think I'll probably do nearer 1000 just to be extra, extra careful.

So when's the next 'R' club meet then?

PS: If anybody wants to buy me a pint ('cos I can't afford them now), I shall be at Virginia Waters on the 5th