Utilita, cold calling scam artists
Discussion
Just had a guy from this company round saying they can remove standing charge from meter by installing a new version. I honestly thought he was from the meter manufactor and they were updating them,.
At no point did he say they were an energy company and thankfully when the confirmation girl at head office asked me for a switch date I twigged there an energy supplier and told them to do one.
Beware.
At no point did he say they were an energy company and thankfully when the confirmation girl at head office asked me for a switch date I twigged there an energy supplier and told them to do one.
Beware.
I had something similar, years back when switching was the new thing.
Told a cold caller that I was not interested, happy as I was and thought nothing more of it. Couple of weeks later, I get paperwork through the post welcoming me to my new energy company.
Obviously i phoned them and got it cancelled, but they were confused. They had received signed paperwork, despite me never telling the cold caller what my name was !
Told a cold caller that I was not interested, happy as I was and thought nothing more of it. Couple of weeks later, I get paperwork through the post welcoming me to my new energy company.
Obviously i phoned them and got it cancelled, but they were confused. They had received signed paperwork, despite me never telling the cold caller what my name was !
An elderly relative had the exact same thing last week - some scumbag cold caller scammed her into switching to Utilita by promising that it would be a lot cheaper than EDF and would remain as a direct debit.
A week later her boiler cut out so she called out a gas engineer - this is when she found out that she had been conned into switching to a prepayment tariff that had now run out of credit and cut off the supply.
Its frustrating because we do try to drum into her never to sign up to anything like this on the doorstep and always ask us first. All the warnings were there in her email account (that she never reads) - we could have cancelled it before the switch if we'd known. But its all down to the way they present the scam - the victim doesn't even realise that they have switched provider.
After wasting hours on the phone the switch has been reversed, but it will be several days until she will be back with EDF. In the mean time the scammers are rewarded as she is forced to buy overpriced energy from them and left hugely out of pocket.
Note that this company seem to be a lot more proactive about taking down negative online reviews than they are about supporting their customers.
A week later her boiler cut out so she called out a gas engineer - this is when she found out that she had been conned into switching to a prepayment tariff that had now run out of credit and cut off the supply.
Its frustrating because we do try to drum into her never to sign up to anything like this on the doorstep and always ask us first. All the warnings were there in her email account (that she never reads) - we could have cancelled it before the switch if we'd known. But its all down to the way they present the scam - the victim doesn't even realise that they have switched provider.
After wasting hours on the phone the switch has been reversed, but it will be several days until she will be back with EDF. In the mean time the scammers are rewarded as she is forced to buy overpriced energy from them and left hugely out of pocket.
Note that this company seem to be a lot more proactive about taking down negative online reviews than they are about supporting their customers.
Well, I finally got this call too. Offering cheap smart meter installation.
Luckily I googled the number. Apparently this has been going on for years. Some of the reports are as far back as 2018
https://www.nimhe.org.uk/report-number/01916915715
The regulators really need to get their act together. Someone who is less paranoid would propably get roped in and lose money to these scammers.
Luckily I googled the number. Apparently this has been going on for years. Some of the reports are as far back as 2018
https://www.nimhe.org.uk/report-number/01916915715
The regulators really need to get their act together. Someone who is less paranoid would propably get roped in and lose money to these scammers.
Edited by yolonce on Friday 7th March 12:58
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