Sky deals anyone?

[WrekinCrew]

Scabutz said:

This is why I binned sky off. They wouldn't budge and give me a discount despite being with them for almost 20 years. Most they would offer was a fiver off an 80 quid bill.

The main reason I left was the haggling nightmare every 18 months, only to reading that others had a much better deal.
AFAIK all the other streamers have a fixed monthly price and a month's notice. I'd reconsider if Sky adopted that approach.

I hope we never get "Netflix / Prime / Apple TV+ / Paramount deals anyone" threads.

[bigmacca1]

So after reading everyone's responses to Sky taking the *iss big time , What is the alternative? In my opinion the Sky interface is v good but just cant justify the 112 quid a month. Currently have there broadband, Skyq, minibox and booster. Any alternative options would be appreciated.

Can't wait for the day I can tell them to stick it. Been with them 21yrs?

[Fast Bug]

By all accounts some people use hooky firesticks for under £100 for the year.

I've cancelled sky after being with them for more years than I can remember. They didn't seem to want to budget on price to retain my business so they've lost it.

[Shaoxter]

bigmacca1 said:

So after reading everyone's responses to Sky taking the *iss big time , What is the alternative? In my opinion the Sky interface is v good but just cant justify the 112 quid a month. Currently have there broadband, Skyq, minibox and booster. Any alternative options would be appreciated.

Can't wait for the day I can tell them to stick it. Been with them 21yrs?

NVIDIA Shield and a dodgy IPTV subscription.
I also have F1 TV (along with a VPN) on it too.

[Elroy Blue]

I'm looking at switching my broadband from Sky as it's quite expensive for the slow speed it offers.
Vodaphone have some good deals on offer at the moment. Are the any issues using a none sky router. Do Sky make life difficult and does the equipment talk to none Sky routers without issues

[Shaoxter]

Elroy Blue said:

I'm looking at switching my broadband from Sky as it's quite expensive for the slow speed it offers.
Vodaphone have some good deals on offer at the moment. Are the any issues using a none sky router. Do Sky make life difficult and does the equipment talk to none Sky routers without issues

No of course not.
Just be aware that the standard Vodafone router is crap though, and inferior to the Sky one.

[Adrian E]

Moved from Sky broadband to Vodafone a while ago, but was already using non-Sky router with Sky broadband, as the wifi was dire.

Just signed up to Vodafone full fibre for my dad, so will be interesting to see if the box is different. The picture certainly shows a different one to what was supplied to us.

The old grey Vodafone box with built in landline connection is pretty poor. The pictures show a different white box. Will see what we get in a few weeks. My dad's place is much smaller so not expecting range issues.

One thing to note if you're keeping a landline with Vodafone is that you'll need to jump through hoops to use non-supplied equipment, as they actively discourage it. Took me a while but got the info I needed (they over-complicate what they send, even when you ask the right questions) and needed a small Grandstream box to act as the VOIP interface (which was a nightmare to setup, but works perfectly now it is)

[Elroy Blue]

I'm looking at the Vodafone 500 full fibre.
It's the same price as I'm paying for bog standard Sky 35.
My land-line isn't used much so as long as I can plug it in and it works, that'll be fine

[Adrian E]

Elroy Blue said:

I'm looking at the Vodafone 500 full fibre.
It's the same price as I'm paying for bog standard Sky 35.
My land-line isn't used much so as long as I can plug it in and it works, that'll be fine

We've got full fibre 500 at home - for my dad we've gone for 150 as he won't notice the difference and it's much cheaper. He was paying through the nose for copper connection still.

That's fine in terms of landline if you're intending to stick with the Vodafone supplied box. Just flagging it's a bit of a pain if you don't, but it can be done.

[Elroy Blue]

Cheers.
I've just ordered the Broadband.
Even paying the new broadband and Netflix subscription, I'll be £60/month better off. Got the freeview on the TV up and running. I rarely if ever watch a Sky channel, all my viewing is streaming so glad to be finally taking the plunge and leaving after 21 years.
Only trouble is I've been scouring the Sky website and have yet to find the number to call to cancel.
They've hidden it very, very well

[irc]

Scabutz said:

Hilts said:

Phoned them up and they just quoted the same price as online, £22.

Maybe those old days of better discounts on the phone are gone. We just went for the £22 option online.

This is why I binned sky off. They wouldn't budge and give me a discount despite being with them for almost 20 years. Most they would offer was a fiver off an 80 quid bill.

Which is why I ditched Virgin. I think rather than reward loyalty they view long time customers as mugs who they can keep without giving a competitive price to.

[Silverbullet767]

irc said:

Scabutz said:

Hilts said:

Phoned them up and they just quoted the same price as online, £22.

Maybe those old days of better discounts on the phone are gone. We just went for the £22 option online.

This is why I binned sky off. They wouldn't budge and give me a discount despite being with them for almost 20 years. Most they would offer was a fiver off an 80 quid bill.

Which is why I ditched Virgin. I think rather than reward loyalty they view long time customers as mugs who they can keep without giving a competitive price to.

That's true of any company, especially sky.

[Semmelweiss]

Elroy Blue said:

Cheers.
I've just ordered the Broadband.
Even paying the new broadband and Netflix subscription, I'll be £60/month better off. Got the freeview on the TV up and running. I rarely if ever watch a Sky channel, all my viewing is streaming so glad to be finally taking the plunge and leaving after 21 years.
Only trouble is I've been scouring the Sky website and have yet to find the number to call to cancel.
They've hidden it very, very well

Google it. They offer a WhatsApp chat where cancellation takes 5 minutes.

[bad company]

I cancelled through WhatsApp. They said I also had to telephone. I said no, there’s nothing in the terms of business about having to cancel by phone. My streaming service ends 1 October.

[Semmelweiss]

"To: [e-mail]
Subject: Sky Cancellation

Good day

Can you please cancel my Sky Subscription in it's entirety 31 days from today.
My account details which match this email address are attached in the screenshot."

Just do this - it is sufficient to generate a cancellation request.

Response:

"Hello,

Case Reference Number: xxxyyyzzz

We’ve had a request to cancel or change something on your Sky account. Our Customer Priority Team is now managing this, but they need to speak to you to confirm some security info first.

Click here https://www.sky.com/help/articles/email-cancel-mes... to get in touch with the team now.

You can:
· Message us 9am - 8pm Monday to Friday or 9am - 7pm on Saturday
· Call us on 03337595112, we are open 7 days a week, 9am - 9pm"

[Silverbullet767]

Semmelweiss said:

"To: [e-mail]
Subject: Sky Cancellation

Good day

Can you please cancel my Sky Subscription in it's entirety 31 days from today.
My account details which match this email address are attached in the screenshot."

Just do this - it is sufficient to generate a cancellation request.

Response:

"Hello,

Case Reference Number: xxxyyyzzz

We’ve had a request to cancel or change something on your Sky account. Our Customer Priority Team is now managing this, but they need to speak to you to confirm some security info first.

Click here https://www.sky.com/help/articles/email-cancel-mes... to get in touch with the team now.

You can:
· Message us 9am - 8pm Monday to Friday or 9am - 7pm on Saturday
· Call us on 03337595112, we are open 7 days a week, 9am - 9pm"

Reply "any request for security information can be obtained by replying to this email address which I monitor regularly. I wish to terminate this contract without calling."

[bad company]

Silverbullet767 said:

Reply "any request for security information can be obtained by replying to this email address which I monitor regularly. I wish to terminate this contract without calling."

This. They like to do it by phone but I refused and they’ve confirmed the cancellation.

[Semmelweiss]

Once you follow the link you get WhatsApp as an option.

It seems as though you really don't want to cancel, since when if you did have to call to verify your identity, it's not that difficult?

[Elroy Blue]

Cheers. I'll do it via WhatsApp rather than have to spend ages on the phone

[petemurphy]

right the time had come to face ringing sky that ive been putting off for ages as i know it will wind me up.

we currently have basic sky and sky broadband that we've been paying way over the odds for for years.

need to cancel broadband as i have full fibre with gigaclear now. want to get the sky cost right down - i still like the menu and saving function and cant be arsed to faff about with tv setup so prob want to keep them. would like to add netflix though.

best way of approaching this? and tips appreciated thanks