Intelligent Money - your investment questions answered

Intelligent Money - your investment questions answered

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Discussion

CoopsIM

193 posts

11 months

Tuesday 30th March
quotequote all
daimlerv8 said:
Generous!

At least you can swap the water for gin.....

getmecoat
There's a thought!

Ron-ski

197 posts

24 months

Tuesday 30th March
quotequote all
My brother's dashboard and mine haven't updated this morning, they're still showing the 28 March.

Is there an issue?

dingg

2,988 posts

185 months

Tuesday 30th March
quotequote all
Ron-ski said:
My brother's dashboard and mine haven't updated this morning, they're still showing the 28 March.

Is there an issue?
Same here Ronski for me and mrs d

Someone needs to press the refresh button in IM house

Insurancejon

3,860 posts

212 months

Tuesday 30th March
quotequote all
dingg said:
Ron-ski said:
My brother's dashboard and mine haven't updated this morning, they're still showing the 28 March.

Is there an issue?
Same here Ronski for me and mrs d

Someone needs to press the refresh button in IM house
and my whole familiessmile

JulianPH

9,091 posts

80 months

Tuesday 30th March
quotequote all
Hi All

I've not gone away, just working with PH on the new format and trying to snatch some relaxation time where I can get it.

Thanks once again for your kind thoughts and best wishes. I will be taking a back seat whist I recover, bit sill be in constant contact with my team.

Cheers

Julian

smile


Tony Angelino

1,449 posts

79 months

Tuesday 30th March
quotequote all
Insurancejon said:
dingg said:
Ron-ski said:
My brother's dashboard and mine haven't updated this morning, they're still showing the 28 March.

Is there an issue?
Same here Ronski for me and mrs d

Someone needs to press the refresh button in IM house
and my whole familiessmile
Ditto. Although staying the same might be preferable to the updated number!

JulianPH

9,091 posts

80 months

Tuesday 30th March
quotequote all
Insurancejon said:
dingg said:
Ron-ski said:
My brother's dashboard and mine haven't updated this morning, they're still showing the 28 March.

Is there an issue?
Same here Ronski for me and mrs d

Someone needs to press the refresh button in IM house
and my whole familiessmile
We have just done another software update this morning. Everything is now installed so the new feeds should show shortly.

I have asked that we give notice of this so we can all expect it, but I don't know what has happened in this case.

Cheers

Julian

smile


Gallons Per Mile

1,331 posts

73 months

Tuesday 30th March
quotequote all
That might explain the new columns I noticed next to the value and growth percentage! I think you may get some queries about these as in my case the 'Net Payment' doesn't seem to mean what I think it means. I thought it should equal the cash I've physically transferred to IM for investment, but it doesn't seem to be the case?

Hope you're recovering well, btw. beer

CoopsIM

193 posts

11 months

Tuesday 30th March
quotequote all
Gallons Per Mile said:
That might explain the new columns I noticed next to the value and growth percentage! I think you may get some queries about these as in my case the 'Net Payment' doesn't seem to mean what I think it means. I thought it should equal the cash I've physically transferred to IM for investment, but it doesn't seem to be the case?

Hope you're recovering well, btw. beer
Good afternoon

JPH beat me to the update, but if you need anything specific looking into, drop me a line smile

i4got

4,467 posts

44 months

Tuesday 30th March
quotequote all
JulianPH said:
We have just done another software update this morning. Everything is now installed so the new feeds should show shortly.

I have asked that we give notice of this so we can all expect it, but I don't know what has happened in this case.

Cheers

Julian

smile
Are we still waiting for the feeds? Mines still showing 28th.

Simpo Two

75,412 posts

231 months

Tuesday 30th March
quotequote all
Gallons Per Mile said:
That might explain the new columns I noticed next to the value and growth percentage! I think you may get some queries about these as in my case the 'Net Payment' doesn't seem to mean what I think it means. I thought it should equal the cash I've physically transferred to IM for investment, but it doesn't seem to be the case?
I can't make head or tail of it either, and that's after staring at it for two minutes and doing some sums on a calculator.

JulianPH

9,091 posts

80 months

Tuesday 30th March
quotequote all
Gallons Per Mile said:
That might explain the new columns I noticed next to the value and growth percentage! I think you may get some queries about these as in my case the 'Net Payment' doesn't seem to mean what I think it means. I thought it should equal the cash I've physically transferred to IM for investment, but it doesn't seem to be the case?

Hope you're recovering well, btw. beer
I have the same and I agree this should be exactly the same figure.

Thanks for your best wishes on my random health issue Craig. They just need to get to the bottom of things and then we can sort it out.

Coops - Can you get onto Alex regarding the 'Payments In' figures please.

Cheers

Julian

smile


Ron-ski

197 posts

24 months

Tuesday 30th March
quotequote all
i4got said:
Are we still waiting for the feeds? Mines still showing 28th.
Ditto.

KTF

8,809 posts

116 months

Tuesday 30th March
quotequote all
Simpo Two said:
I can't make head or tail of it either, and that's after staring at it for two minutes and doing some sums on a calculator.
For me the Payments In/Out matches my numbers for PHE and PHR but is way off on OGG. I believe this is because I had invested in OGG prior to the move to the new platform and it only reports data from that point.

The Net Payment value is more like 'remaining' as for my PHR its the total of the money in less money out. If Net payments was meant to be the same figure as Payments In then why have the same figure twice?

Edited by KTF on Tuesday 30th March 16:17

Gallons Per Mile

1,331 posts

73 months

Tuesday 30th March
quotequote all
Thanks for the replies, Coops and Julian! Glad I'm not going mad.

Coops, I'll give you a ring as it's great having a chat to you but I think I'd better leave Julian alone to recover.

(from the last time I rang him). rofl

CoopsIM

193 posts

11 months

Tuesday 30th March
quotequote all
KTF said:
For me the Payments In/Out matches my numbers for PHE and PHR but is way off on OGG. I believe this is because I had invested in OGG prior to the move to the new platform and it only reports data from that point.
I've just checked into this for you. Any payments before we moved to platform won’t be accounted for, this was the 4th May.

Happy to go back and ask more questions if you need me too

Coops

dingg

2,988 posts

185 months

Tuesday 30th March
quotequote all
Ron-ski said:
i4got said:
Are we still waiting for the feeds? Mines still showing 28th.
Ditto.
Same here, you're not alone

CoopsIM

193 posts

11 months

Tuesday 30th March
quotequote all
Hi people

Regards the feeds, I have told IT and they are running an update. Should be completed in the next 15 minutes which will then ensure you have accurate info.

Always good to hear when there is an issue so we can fix it and keep those pesky gremlins out.

I'n not always on the forum as much as I'd like to be, so a direct email to me helps as I can react quicker to that for you as well smile

Kindest regards

Coops

Gallons Per Mile

1,331 posts

73 months

Tuesday 30th March
quotequote all
Coops, thanks for the chat just now. I've had a good look through my spreadsheet and downloaded CSV data and I came to the conclusion that I am an idiot!

Three out of four of my sums now tally with the new 'Net Payment' column and I reckon I know the answer to the fourth, pending some investigation smile

TLDR: IM are great and I am probably a simpleton.

dingg

2,988 posts

185 months

Tuesday 30th March
quotequote all
CoopsIM said:
Hi people

Regards the feeds, I have told IT and they are running an update. Should be completed in the next 15 minutes which will then ensure you have accurate info.

Always good to hear when there is an issue so we can fix it and keep those pesky gremlins out.

I'n not always on the forum as much as I'd like to be, so a direct email to me helps as I can react quicker to that for you as well smile

Kindest regards

Coops
Fixed thanks


Back to football manager now

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