Lookaftermybills.com does anyone use it?

[NewUsername]

Hi

Has anyone used the above service or similar to look after their energy bills?

Any feedback, pitfalls etc?

Cheers

[Crafty_]

Not used them, the way I understand it is they don't necessarily find the absolute cheapest provider for each individual, but go to an energy company, get a deal and then process the switch to move people across to it.

I believe money saving expert now have a similar service.

[AllyBassman]

I've been using it,

certainly was a smooth and easy transition and they did move me onto a cheaper deal.

Due for them to switch me again shortly, quite happy for them to do it for me.

Only gripe was that they moved me to a provider that does not support smart meters - first world problems I know......

[HTP99]

Tried once, the deal was crap compared to what U-Switch came up with so cancelled the change and asked to be removed from their database, in the end I ended up remaining with British Gas on a far better deal than I could find anywhere else

I guess not everyone has signed up with these guys so they'll only show you the best deal that they can get, as opposed to the best one out there amongst all energy providers, I'd rather do the searching myself.

[Varelco]

They were pretty rubbish for me, the deal offered was nowhere near the cheapest so I didn't really see the point of using them. Its not particularly difficult to compare and change suppliers nowadays, its all seamless, so I don't really see the point of their existence.

[Prohibiting]

I manually switched to Together Energy as they were a good price and offered a green tariff. The switch was smooth and I didn't have any hassle...

Edited by chris.mod on Tuesday 27th October 15:34

[shalmaneser]

They're just bumping me over to a cheaper tariff. First time I've used it but realistically I tend not to shop around every year for cheaper energy and am happy to pay a small premium not to do it.

Only a 2 bed flat so £60pm for gas and electricity so not big money anyway. Maybe if i had a much larger energy bill I'd be more motivated to search out a cheaper deal.

[HTP99]

shalmaneser said:

They're just bumping me over to a cheaper tariff. First time I've used it but realistically I tend not to shop around every year for cheaper energy and am happy to pay a small premium not to do it.

Only a 2 bed flat so £60pm for gas and electricity so not big money anyway. Maybe if i had a much larger energy bill I'd be more motivated to search out a cheaper deal.

I pay £60 pm on a 2 bed semi with 3 adults living there, most of the time at least one of us in too.

[HTP99]

Varelco said:

They were pretty rubbish for me, the deal offered was nowhere near the cheapest so I didn't really see the point of using them. Its not particularly difficult to compare and change suppliers nowadays, its all seamless, so I don't really see the point of their existence.

For people who can't be bothered to look at the end of their contract, I can see the appeal,l; from what I've hears, it's a hell of alot of people. I do look and I start looking as soon as I can switch (45 days prior to the end I believe), I signed up just to see what the big deal was and to see what they could do for me, transpires not much so hence why I just cancelled and won't use them again.

[shalmaneser]

HTP99 said:

shalmaneser said:

They're just bumping me over to a cheaper tariff. First time I've used it but realistically I tend not to shop around every year for cheaper energy and am happy to pay a small premium not to do it.

Only a 2 bed flat so £60pm for gas and electricity so not big money anyway. Maybe if i had a much larger energy bill I'd be more motivated to search out a cheaper deal.

I pay £60 pm on a 2 bed semi with 3 adults living there, most of the time at least one of us in too.

Will check to see what I could have won if i was with someone else...

[NewUsername]

Thanks all, interesting.

We were switching last night and just had a look at them, they weren't the cheapest but weren't far off either, I suppose the bit you miss out on with them is the whole view of the market and the customer service of whom you get switched to

[Dr Mike Oxgreen]

Well, I tried recommending against LAMB, but the mods disallowed it. So I fear this thread might just become a positive echo-chamber.

The problem with their business model is that it’s based on commission, paid by the company they’re switching you to. It appears to me they do little or nothing to verify the quality of those companies. They’ve switched lots of people to a company with a widely publicised terrible reputation, myself included. My experience with that company was abysmal; the switch itself went fine, but they *never* sent me a bill, never answered the phone, kept my direct debit at a rate far higher than LAMB said it would be, and sat on a hefty amount of my money. And they failed to pay the statutory compensation for a late final bill, in breach of Ofgem’s rules. I wonder whether anyone else who has been switched to them will still be happy after a few months.

If you do use LAMB, don’t make the mistake I did - of simply assuming everything would be fine. I advise doing careful research on whichever company they propose switching you to, and decline the switch if you’re not sure. And let’s face it, that defeats the whole purpose - if you have to do your own due diligence, then you might as well choose your energy supplier yourself.

Edited by Dr Mike Oxgreen on Tuesday 27th October 16:09