New build deviating from plans…

New build deviating from plans…

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leef44

4,388 posts

153 months

Friday 24th March 2023
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Toaster Pilot said:
_-XXXX-_ said:
What about the stairs? Are they larger or wa ls it all a big fk up?
I don’t have reference measurements to check but this is what they’re saying.
Did you tell the builders you were on PH and that you were powerfully built?

This could have left them the impression that you liked to dominate the stairs so they felt they'd better make it wider. This could be cause of the original problem.

Toaster Pilot

Original Poster:

14,619 posts

158 months

Friday 24th March 2023
quotequote all
leef44 said:
Did you tell the builders you were on PH and that you were powerfully built?

This could have left them the impression that you liked to dominate the stairs so they felt they'd better make it wider. This could be cause of the original problem.
roflthumbup

blueg33

35,893 posts

224 months

Saturday 25th March 2023
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Equus said:
blueg33 said:
Our BOPASS accreditation makes our homes accredited for 100 years.
blueg33 said:
You are wrong on BOPASS. I suspect you don’t know how it works. The key thing is the insurance backed warranty that it enables the developer to purchase and pass on. It’s real, it works and it’s been applied countless times.
Link to policy document please?

I repeat:

like I said:
If you can find assurance on there of any practical or financial support, warranty or comeback should your BOPASS accredited dwelling develop a fault at day one, year one, much less 100 years from now, you'll be doing a lot better than me.
I've looked at BOPAS (just the one 's') for application to a timber frame system for a client of mine. My advice was that they shouldn't waste their money: the 'accreditation' is nothing more than a commitment that the system will adhere to industry best practice. The 'warranty', so far as I can tell, is basically an indemnity against the system becoming unmortgageable (ie. in a similar way to those MMC types now 'condemned' by the Housing Defects Act), and unless you can prove different is for 60 years, not 100 as far as I am aware.

So far as I have been able to determine (again, happy to stand corrected if you can provide a copy of the actual policy document for the scheme you're offering) it is NOT a structural defects warranty like NHBC or Buildmark, whereby you can make a claim to cover the cost of fixing your property should a defect arise.

Edited by Equus on Friday 24th March 21:35
Brief reply only as it’s not really relevant to this thread now.

The policies are bespoke so I can’t give you a link. We go via the big construction insurance brokers. Give Willis or similar a call. Don’t bother with BLP they effectively withdrew from the market 2 years ago.

Edited by blueg33 on Saturday 25th March 04:34

Elysium

13,817 posts

187 months

Saturday 25th March 2023
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Toaster Pilot said:
Site visit today confirmed that the room sizes are absolutely spot on so it looks like this is being brought to a close! The door opening will be moved to the left.
Good result.

The house builder clearly has quality control issues, but the two problems you have found are both being resolved. That is a pretty good sign.

You are still going to have to keep an eye on them, but walking away was a nuclear solution. Good luck with the rest of the build.

Toaster Pilot

Original Poster:

14,619 posts

158 months

Saturday 25th March 2023
quotequote all
Elysium said:
Good result.

The house builder clearly has quality control issues, but the two problems you have found are both being resolved. That is a pretty good sign.

You are still going to have to keep an eye on them, but walking away was a nuclear solution. Good luck with the rest of the build.
Thank you. They’ve come up with reasonable solutions for the other things I was unhappy about too (mostly questionable design rather than build quality) so I think we’re turning a corner.

I just wish that everything wasn’t such an uphill struggle - confrontation/denial seems to be the default position when they’re questioned.

Equus

16,884 posts

101 months

Saturday 25th March 2023
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blueg33 said:
Brief reply only as it’s not really relevant to this thread now.

The policies are bespoke so I can’t give you a link. We go via the big construction insurance brokers. Give Willis or similar a call. Don’t bother with BLP they effectively withdrew from the market 2 years ago.
A bespoke poilicy (but I thought you said is was delivered via BOPAS accreditation?) offering a 100 year structural warranty, with no publicly available policy? You surely don't provide only paper copies of the policy documents and claims process, in this day and age?

And you're telling me, that if I buy one of your units and come back in 87 year's time with corrosion to the steel frame, your insurers will cover the cost of remedial works?

Sorry, I'm calling custard test on that one.

Like I said, I did look into BOPAS myself and concluded that all that it either sought or served to do was assure lenders that they wouldn't find themselves with another 'Airey House' defective construction type on thier hands. From memory, the associated 'warranty', such as it was, covered 'devaluation arising from grossly disproportionate repair costs', or similar such wording.

The actual accreditation rules for BOPAS are freely avaialable HERE and are mainly (...exclusively, in fact - there is no supporting technical guide such as that offered by the NHBC standards) administrative quality assurance fluff. So you see, sorry, but as as someone who actually understands building technology, I'm not going to sit here and by told that it is I who don't understand BOPAS accreditation. It's a Quality Assurance standard like ISO 9000, not a technical warranty.

blueg33

35,893 posts

224 months

Saturday 25th March 2023
quotequote all
Equus said:
A bespoke poilicy (but I thought you said is was delivered via BOPAS accreditation?) offering a 100 year structural warranty, with no publicly available policy? You surely don't provide only paper copies of the policy documents and claims process, in this day and age?

And you're telling me, that if I buy one of your units and come back in 87 year's time with corrosion to the steel frame, your insurers will cover the cost of remedial works?

Sorry, I'm calling custard test on that one.

Like I said, I did look into BOPAS myself and concluded that all that it either sought or served to do was assure lenders that they wouldn't find themselves with another 'Airey House' defective construction type on thier hands. From memory, the associated 'warranty', such as it was, covered 'devaluation arising from grossly disproportionate repair costs', or similar such wording.

The actual accreditation rules for BOPAS are freely avaialable HERE and are mainly (...exclusively, in fact - there is no supporting technical guide such as that offered by the NHBC standards) administrative quality assurance fluff. So you see, sorry, but as as someone who actually understands building technology, I'm not going to sit here and by told that it is I who don't understand BOPAS accreditation. It's a Quality Assurance standard like ISO 9000, not a technical warranty.
It’s not hard. The BOPASS accreditation enables us to purchase a structural warranty.

The accreditation requires the system to be compliant which means a whole series of checks and validations of both design and implementation.

Toaster Pilot

Original Poster:

14,619 posts

158 months

Thursday 6th April 2023
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Had another site visit today. Remedial works to the staircase / door opening interface are complete


The Moose

22,847 posts

209 months

Thursday 6th April 2023
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What did they do? Move the door and keep the oversized set of stairs?

Toaster Pilot

Original Poster:

14,619 posts

158 months

Thursday 6th April 2023
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The Moose said:
What did they do? Move the door and keep the oversized set of stairs?
Yes.

p1doc

3,117 posts

184 months

Thursday 6th April 2023
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looks good

Elysium

13,817 posts

187 months

Thursday 6th April 2023
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Toaster Pilot said:
Had another site visit today. Remedial works to the staircase / door opening interface are complete

Well done. You are going to have to keep an eye on them. It’s always good when builders are willing to put things right, even though it can be a pain to get to that point.