Hello from ALA Insurance!

Hello from ALA Insurance!

Author
Discussion

Roo

11,503 posts

169 months

Friday 26th February 2016
quotequote all
Just picked up a new to me car and as it's only 15 months old thought I'd better take out RTI insurance.

ALA was a shade over £106 with the Pistonheads discount. Absolute bargain.

And that's coming from someone who was in the motor trade for over twenty years until I gave up work last year.

AMDB9

2,691 posts

169 months

Thursday 3rd March 2016
quotequote all
Hi there, I was about to buy a policy until I reached the last page where it says you won't cover a car not in the Glass Guide. I went to the Glass Guide website and can see Mclaren listed as a manufacturer but not Ferrari - can I get GAP cover for a Ferrari 458 Italia? Please confirm...thanks

siremoon

31 posts

61 months

Friday 4th March 2016
quotequote all
Same sort of issue here. I have a BMW 430i coming soon (which is basically just a rebadged 428i) but that isn't in Glass's either.

ALA Insurance

Original Poster:

191 posts

72 months

Friday 4th March 2016
quotequote all
Morning AMDB9 and siremoon,

AMDB9 - I can confirm that the Ferrari 458 Italia does appear in Glass's Guide and so would be covered by our GAP policies.

siremoon - whilst your car is not currently in Glass's Guide, I believe this is only because it is a brand new model and it takes some time for these to show but again, you would be covered by the GAP policy.

As long as you don't have one of these tank we're usually ok! But we'd agree it's best to double check as its not always clear.

If you have any other queries please let me know smile

Thanks,
Katie


AMDB9

2,691 posts

169 months

Friday 4th March 2016
quotequote all
ALA Insurance said:
Morning AMDB9 and siremoon,

AMDB9 - I can confirm that the Ferrari 458 Italia does appear in Glass's Guide and so would be covered by our GAP policies.

siremoon - whilst your car is not currently in Glass's Guide, I believe this is only because it is a brand new model and it takes some time for these to show but again, you would be covered by the GAP policy.

As long as you don't have one of these tank we're usually ok! But we'd agree it's best to double check as its not always clear.

If you have any other queries please let me know smile

Thanks,
Katie
Great thanks smile

siremoon

31 posts

61 months

Friday 4th March 2016
quotequote all
Thanks also

Jordan210

2,725 posts

145 months

Sunday 13th March 2016
quotequote all
Im not sure if I was seeing things. But was there an article a while ago about a gap policy extension of a years gap even if you had not purchased it form Ala.


Does this product exist ?

ALA Insurance

Original Poster:

191 posts

72 months

Monday 14th March 2016
quotequote all
Hi Jordan210

We do offer a one year extension of an existing GAP policy, even if your original cover was not bought from ALA thumbup

If your original GAP policy was purchased from a provider other than ALA there is a restriction which means that the extension policy must be purchased before the original policy has run out. The car must be under 10 years of age and otherwise eligible for the policy.

Please just let me know if you have any other questions at all

Thanks,
Katie

Jordan210

2,725 posts

145 months

Tuesday 15th March 2016
quotequote all
ALA Insurance said:
Hi Jordan210

We do offer a one year extension of an existing GAP policy, even if your original cover was not bought from ALA thumbup

If your original GAP policy was purchased from a provider other than ALA there is a restriction which means that the extension policy must be purchased before the original policy has run out. The car must be under 10 years of age and otherwise eligible for the policy.

Please just let me know if you have any other questions at all

Thanks,
Katie
I thought i was going loopy ! Thats brilliant. I still have a years gap left but will contact you guys in 10 months or so !

Thanks !

Ursicles

972 posts

204 months

Tuesday 15th March 2016
quotequote all
Heya,

I wonder if i can ask a proper idiot question smile

I'm taking out my first personal lease for a £30k Audi A4 avant on a 2 yr term. Cost of the lease is £6k (more or less) for 2 yrs.

What level of cover would you suggest i take?

Never done a lease before, so this is utterly new to me!

ALA Insurance

Original Poster:

191 posts

72 months

Wednesday 16th March 2016
quotequote all
Hi Ursicles

Thanks for getting in touch - there's no such thing, happy to answer any questions to make sure you're happy with the GAP cover smile

As it is a lease we just need to make sure we're covering that 6k or so of payments, so if you choose a £7500 claim limit we can be sure all of your remaining rental payments are covered if the car is written off.

Also, if the worst happened right at the beginning of the contract, we know there is a bit extra available to top up your insurer's market value settlement if it is less than your lease company expect.

Hope this helps but any other questions at all please let me know!

Thanks,
Katie

Ursicles

972 posts

204 months

Wednesday 16th March 2016
quotequote all
Katie,

Thanks very much for that - very helpful reply indeed.

knitware

1,172 posts

155 months

Monday 21st March 2016
quotequote all
Hello ALA,

I just wanted to post a simple 'thank you' to Dawn who gave me an incredible Vehicle Replacement quote for my new car, sweeping away all other quotes and reducing it further whilst keeping intact the benefits. She has a great phone manner too, calm and professional.



ALA Insurance

Original Poster:

191 posts

72 months

Tuesday 22nd March 2016
quotequote all
Hi knitware,

Dawn has asked me to pass on her thanks for your lovely feedback - she's thrilled! Also our MD, Simon England, has asked me to thank you for taking the time to let us and other PHers know about your experience with ALA.

If there is anything else we can help please just let us know smile

Thanks again,
Katie


silent ninja

644 posts

62 months

Wednesday 23rd March 2016
quotequote all
Surely for a lease, say £10k over 2 years, GAP insurance only needs to cover the £10k amount which is the finance element. If the car is written off, the insurance company would settle based on the current value of the car. The shortfall is irrelevant because the company owning the car are only eligible to get a "like for like" vehicle. So Gap insurance should cover the outstanding finance/payments only. Is my understanding correct?

ashleyman

6,214 posts

61 months

Thursday 24th March 2016
quotequote all
The dealer price I was quoted for 3 years return to invoice cover costs £299.

I phoned you guys this morning to ask some questions and get a quote and your pricing was so much better!!
Return to Invoice was £159 and Vehicle Replacement Plus was £182.

Happy to say I went with the £182 figure. cool

Sheepshanks

22,865 posts

81 months

Wednesday 30th March 2016
quotequote all
What happens with Vehicle Replacement Gap if the model is no longer available?

We bought a VW Tiguan 6 months ago and it's just about to be replaced by a new model which looks like it'll be a fair bit dearer.

ALA Insurance

Original Poster:

191 posts

72 months

Wednesday 30th March 2016
quotequote all
Sorry for the delay in getting back to you all - hope everyone had a lovely Bank Holiday weekend!

silent_ninja - You are right; as the main thing we're covering is the outstanding finance payments due under the contract we would normally set the claim limit as enough to cover the full amount. Ideally we would also include a little bit extra in the GAP claim limit as we also cover any shortfall in the insurer's market value settlement i.e. if it doesn't match the amount expected by the lease/finance company. So for example if your rental payments are approximately £10,000 we would usually put a claim limit of £15,000 just to cover the two aspects mentioned above at the worst point. Having said this, all contracts vary so it does depend on your individual T&Cs.

ashleyman - thank you so much for your feedback, we really appreciate it smile glad we could help!

Sheepshanks - The Vehicle Replacement policy will still pay up to the replacement cost of the replacement/superseding model. This policy is protecting you from manufacturer price increases, not just the amount you paid for the car, so yours is a perfect example of when this policy is the better one to choose.

Please let me know if there is anything else I can help with.

Thanks,
Katie

Sheepshanks

22,865 posts

81 months

Wednesday 30th March 2016
quotequote all
ALA Insurance said:
Sheepshanks - The Vehicle Replacement policy will still pay up to the replacement cost of the replacement/superseding model. This policy is protecting you from manufacturer price increases, not just the amount you paid for the car, so yours is a perfect example of when this policy is the better one to choose.
Awesome - thanks! That might be enough to tip me over the edge into buying it. smile

siremoon

31 posts

61 months

Thursday 31st March 2016
quotequote all
knitware said:
Hello ALA,

I just wanted to post a simple 'thank you' to Dawn who gave me an incredible Vehicle Replacement quote for my new car, sweeping away all other quotes and reducing it further whilst keeping intact the benefits. She has a great phone manner too, calm and professional.
I would also like to thank Dawn. I spoke to her when taking out a policy last week and she was excellent.