Hello from ALA Insurance!

Hello from ALA Insurance!

Author
Discussion

TooLateForAName

3,851 posts

125 months

Friday 29th March
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That doesn't sound great to me. I don't see what the benefit is of vehicle replacement plus over back to invoice plus in this case. You are saying that the vehicle replacement bit wont apply.

This is an issue which is going to face most buyers over the next 5-10 years as we move to electric vehicles.

Are you saying that if someone goes for a 5 year policy then over the course of the policy their options will gradually reduce as more vehicles become electric?

Is this really how it works, rather than just being a financial product?

What do you currently do when models change?

ALA Insurance

Original Poster:

164 posts

51 months

Friday 29th March
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Hi TooLateForAName

Sorry for any confusion, hopefully I can clarify these details for you.

The Back to Invoice + policy will pay the difference up to the fixed original price you paid for the car, whereas the Vehicle Replacement + policy will pay up to the replacement cost - the benefit with Vehicle Replacement over Back to Invoice is that the replacement cost could be higher than the original invoice price.

We do understand that manufacturers are moving towards hybrid and electric vehicles in the coming years, and as you say the issue we're discussing here is likely to arise in 5-10 years' time when manufacturers are aiming to solely produce electric cars. For this reason, although the electric version of the Citigo is due to be released soon, the petrol/diesel version (or a similar equivalent petrol or diesel version from an alternative manufacturer) will still be available for some time yet. It is also worth bearing in mind that our maximum policy term is 3 years, and it would be unlikely for there to be no petrol or diesel replacement car available within that time.

Also, GAP insurance is designed to put you back in the position you were in when you first bought the policy and so in your case you have bought a petrol/diesel engine car and to provide you with a replacement electric car would bring in issues of betterment.

In relation to model changes, when this happens they are usually either face lifted or replaced with a newer version of the same model and this would be accounted for by the GAP policy. There may also be a complete change to a model and a recent example from Skoda is the end of production of the Yeti, and the replacement of it with the new Karoq. This would also be allowed for within the policy, so a customer who purchased a brand new Yeti which is subsequently written off, we would then look at the cost of the new Karoq as the replacement model, with a price increase for the new model being less than £2,000.

I hope this information helps with your decision. I think this probably is the limit of information that we can go through on here but if you do need anything else please feel free to get in touch with me by email katie@ala.co.uk or calling 01653 916301.

Thanks,
Katie

PenelopaPitstop

1,159 posts

74 months

Wednesday 24th April
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According to policy documents, following countries are covered:
"EU Countries (as specified in your Comprehensive Motor Insurance Policy)" What about Norway and Switzerland?

ALA Insurance

Original Poster:

164 posts

51 months

Wednesday 24th April
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Hi PenelopaPitstop

Thanks for getting in touch.

As long as you're covered to drive in those countries by your comprehensive motor insurer, you would also be covered by our GAP insurance policy in the same way. Although they are not technically in the EU they would be seen in the same way as EU countries for insurance purposes.

I hope this helps and if you have any other questions please let me know.

Thanks,
Katie

Michelle76

3 posts

Friday 10th May
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Hi ALA
Do you offer cover in excess of £100k ?
Cheers
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ALA Insurance

Original Poster:

164 posts

51 months

Monday 13th May
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Hi Michelle76,

Many thanks for getting in touch but at the moment the maximum vehicle value we can cover is £100k anything over this is not cover-able on our current policies.
If there is anything else at all i can help with please just get back in touch.

Thanks,
Jason

J500ANT

3,092 posts

180 months

Thursday 16th May
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ALA get a thumbup from me. Once again swapped cars mid policy, and with a call they've set up a new policy, transferred the value remaining from the original policy across to the new one. When I first did this I emailed to cancel the original policy and was told of this added benefit, and a portion of the original payment refunded without my asking.

ALA Insurance

Original Poster:

164 posts

51 months

Tuesday
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Hi J500ANT,

Well what can we say? angelExcellent customer service comes as standard!rotate
Joking aside we are always happy to help where we can so please feel free to shout with any queries or questions.

All the best,
Jason

kelevraz

103 posts

71 months

Yesterday (22:03)
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Hi there

Ive just purchased the replacement vehicle + RTI cover

I had a query about the exclusions RE competition, rally etc.

If you use your car for a track day, as in, just you on your own, not in a professional capacity or anything like that - would the cover then no longer be in place at ALL? I assumed it meant, you wouldn't cover anything that happened on a track day, but i just want to clarify if taking GAP insurance with you will then mean you effectively 'cant' have a track day at all?

Thanks

K