Hello from ALA Insurance!

Hello from ALA Insurance!

Author
Discussion

BlueWheels

799 posts

161 months

Thursday 11th June
quotequote all
I spoke to Charlotte at ALA a couple of weeks ago.

She was very polite and efficient, she sorted me out with GAP insurance for a recently acquired car.

With a bit of PH discount it was half the price of what the dealer was trying to push on me.

Thanks ALA smile

And you`re quite local to me too, which it good!

ALA Insurance

Original Poster:

190 posts

68 months

Thursday 11th June
quotequote all
Hi BlueWheels

Thank you for the lovely feedback, I've passed your post on to Charlotte thumbup you've made her day with a mention on the PH forum!

Glad we could help!

Thanks again and take care,
Katie

TdiDealer

2,452 posts

74 months

Monday 22nd June
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Hi,

Im wanting to take out a return to invoice policy but the car i have just bought hasent yet got my private plate on it.

Will there be an admin fee to change the plate on the policy if its within the first 14 days, im just waiting for the v5 to come back before i can do anything.

ALA Insurance

Original Poster:

190 posts

68 months

Tuesday 23rd June
quotequote all
Hi TdiDealer

Thanks for your message.

I'm pleased to say that we don't charge any admin fees for changing the policy when you get your private plate put on the car - even if its is more than 14 days down the line biggrin

Hope that helps and if you have any other questions please let me know.

Thanks,
Katie

Liamst

105 posts

73 months

Monday 7th September
quotequote all
How do your policies differ from totallossgap.com
From what i can see you both use identical T&C pages but they are half the price of your policies.

ALA Insurance

Original Poster:

190 posts

68 months

Tuesday 8th September
quotequote all
Hi Liamst

Thanks for your message thumbup

As a company we don't compare ourselves directly to other online suppliers but there are a few bits of information that might help teacher

We are 5 Star Rated by Defaqto - this is an independent rating and means we have the best products available for our customers. We also have numerous recommendations by expert motoring websites like PistonHeads (among others).

We have a reputation for providing excellent customer services, backed up by our Trustpilot rating of 4.9 out of 5 woohoo (all verified customer reviews).

Where our policies are more expensive we do offer a price match but this would need to be a Defaqto 5 Star Rated policy. The ones from Total Loss aren't rated which unfortunately means we are unable to match them specifically.

I am more than happy to look at a price match for you if this works out better than the 12% discount available to PH customers (PISTON12) and please feel free to email me directly (katie@ala.co.uk) or call us on 01653 916280.

Thanks again,
Katie