Promoted: Free 30-day GAP policy for PHers with ALA
Discussion
Hi, hopefully in the next week we will be buying our first ever brand new car, a 2022 T-Roc R.
GAP insurance is new to me, I understand the principle of covering the difference between current value and new value in the event of total loss.
I assume that it is a good idea for us to have GAP as it will be our own personal car, a cash purchase from the franchised dealer and a car we will be keeping for a number of years, all being well ?
The dealer has quoted .
"Retail Price Protection 3+2 £20k-£50k
£389.00"
Is this something that matches what you offer, is it good or bad ? I have no idea.
Thanks from a slightly confused
Brian.
GAP insurance is new to me, I understand the principle of covering the difference between current value and new value in the event of total loss.
I assume that it is a good idea for us to have GAP as it will be our own personal car, a cash purchase from the franchised dealer and a car we will be keeping for a number of years, all being well ?
The dealer has quoted .
"Retail Price Protection 3+2 £20k-£50k
£389.00"
Is this something that matches what you offer, is it good or bad ? I have no idea.
Thanks from a slightly confused
Brian.
Hi Brian
Thanks for getting in touch.
I know what you mean - it's a steep learning curve with GAP insurance! It's a case of weighing up the potential risk, the cost of the cover and the benefit you'd get from it if you actually needed the policy. Thankfully not everyone will have their car written off but there are lots of stats/facts out there about potential shortfalls where the insurer doesn't pay "enough" for the car at the time of a claim.
With a new car there is also a potential double whammy of the car you've bought dropping in value and the new replacement costing more to buy because of inflation/manufacturer price increases - our average payout is over £5600 per claim for 2022 up to this point, so it really does provide a benefit to our customers when they need it.
In terms of the quote offered by the dealer, I'd be more than happy to provide you with a comparison, I would just need a few more details if possible. Please feel free to send them directly on an email to me (katie@ala.co.uk) and I'll get back to you with a quote and some more information.
If the car is being bough either as a cash purchase or on PCP/HP finance please let me know the cash price of the car itself and how long you would like the policy to last (1-4 years).
I look forward to hearing from you!
Katie
Thanks for getting in touch.
I know what you mean - it's a steep learning curve with GAP insurance! It's a case of weighing up the potential risk, the cost of the cover and the benefit you'd get from it if you actually needed the policy. Thankfully not everyone will have their car written off but there are lots of stats/facts out there about potential shortfalls where the insurer doesn't pay "enough" for the car at the time of a claim.
With a new car there is also a potential double whammy of the car you've bought dropping in value and the new replacement costing more to buy because of inflation/manufacturer price increases - our average payout is over £5600 per claim for 2022 up to this point, so it really does provide a benefit to our customers when they need it.
In terms of the quote offered by the dealer, I'd be more than happy to provide you with a comparison, I would just need a few more details if possible. Please feel free to send them directly on an email to me (katie@ala.co.uk) and I'll get back to you with a quote and some more information.
If the car is being bough either as a cash purchase or on PCP/HP finance please let me know the cash price of the car itself and how long you would like the policy to last (1-4 years).
I look forward to hearing from you!
Katie

Hi everyone!
Just a quick update from ALA for September
Some people might have been lucky enough to get their hands on a new car – we thought we’d remind you that you can get GAP insurance absolutely FREE for one month, a completely exclusive offer for all you lovely PHers
To learn more and get your free GAP policy head over to https://www.ala.co.uk/pistonheads/30-day-free-gap , give us a call on 01653 916280 or feel free to ask any questions here on the thread.
If you just want to go ahead and buy a policy with us don't forget to use discount code PISTON12 at check out and get 12% off!
Thanks,
Katie and the ALA Team
Just a quick update from ALA for September

Some people might have been lucky enough to get their hands on a new car – we thought we’d remind you that you can get GAP insurance absolutely FREE for one month, a completely exclusive offer for all you lovely PHers

To learn more and get your free GAP policy head over to https://www.ala.co.uk/pistonheads/30-day-free-gap , give us a call on 01653 916280 or feel free to ask any questions here on the thread.
If you just want to go ahead and buy a policy with us don't forget to use discount code PISTON12 at check out and get 12% off!
Thanks,
Katie and the ALA Team

FYI - Your link in this thread no longer works https://www.pistonheads.com/gassing/topic.asp?h=0&...
I didnt read all 23 pages so apologies if its has been covered.
I rent cars when I'm somewhere I've flown to, the excess on these are crazy, even using a tyre kit on a puncture cost the company I work for £170 would there be a product to cover this or the full excess in the event of an accident?
Ideally I could take their included insurance and if there was reason to claim then use a separate policy so I'm only out by the amount I've paid for the policy rather than some crazy amount they make up?
I rent cars when I'm somewhere I've flown to, the excess on these are crazy, even using a tyre kit on a puncture cost the company I work for £170 would there be a product to cover this or the full excess in the event of an accident?
Ideally I could take their included insurance and if there was reason to claim then use a separate policy so I'm only out by the amount I've paid for the policy rather than some crazy amount they make up?
Hi DeckyQ
Thanks for getting in touch
No problem at all - it is a lot to get through
At the moment, we don't have an excess insurance which is specific to hire cars; our policy is to cover the comprehensive insurance excess on your personal car. However, I think it is something you can purchase independently from the car hire company and is always worth looking into alternatives (although look into the T&Cs to make sure it's the sort of thing you're looking for!)
I'm hoping other PHers on the forum might be able to help...
Thanks,
Katie
Thanks for getting in touch
No problem at all - it is a lot to get through

At the moment, we don't have an excess insurance which is specific to hire cars; our policy is to cover the comprehensive insurance excess on your personal car. However, I think it is something you can purchase independently from the car hire company and is always worth looking into alternatives (although look into the T&Cs to make sure it's the sort of thing you're looking for!)
I'm hoping other PHers on the forum might be able to help...

Thanks,
Katie
Hi Dal3D
Thanks for getting in touch.
It depends on the car really - the Vehicle Replacement Plus policy allows for a replacement or superseding model if one matching the original is no longer available. For example, when Skoda replaced the Yeti with the Karoq (I believe!) anyone with a VRI policy on a brand-new Yeti would instead receive a new Karoq in the event of a claim.
If there isn't a replacement model from the manufacturer (or you don't like it) or if the car is a limited edition, then it would probably be best to opt for the Back to Invoice Plus policy.
I hope that helps as a starting point! If you have any other questions at all please get back in touch either on here, by email (katie@ala.co.uk) or by calling us on 01653 916304.
Thanks,
Katie
Thanks for getting in touch.
It depends on the car really - the Vehicle Replacement Plus policy allows for a replacement or superseding model if one matching the original is no longer available. For example, when Skoda replaced the Yeti with the Karoq (I believe!) anyone with a VRI policy on a brand-new Yeti would instead receive a new Karoq in the event of a claim.
If there isn't a replacement model from the manufacturer (or you don't like it) or if the car is a limited edition, then it would probably be best to opt for the Back to Invoice Plus policy.
I hope that helps as a starting point! If you have any other questions at all please get back in touch either on here, by email (katie@ala.co.uk) or by calling us on 01653 916304.
Thanks,
Katie
Looking to take GAP and apologies I also have not read all pages of this thread. Couple of questions:
- If sell the car, does the policy pass to new owner or is it possible to get a refund for months unused? Is there any cancellation fee in this stuation?
- I assume GAP responds if there is any total loss, i.e. theft, damage, etc. and it will simply pay the difference between insurance payout and invoice value?
- If sell the car, does the policy pass to new owner or is it possible to get a refund for months unused? Is there any cancellation fee in this stuation?
- I assume GAP responds if there is any total loss, i.e. theft, damage, etc. and it will simply pay the difference between insurance payout and invoice value?
Hi Porkupine
Thanks for getting in touch
To answer your first question, if you sell the car, we can't transfer the cover to the new owner but there are two options for you:
a. Use the policy credit (calculated daily pro rata) on a new policy for your next car. This would be a brand-new quote and so there may be a balance to pay towards the new policy premium but there is no fee of any kind.
b. you can have a pro rata refund but this is subject to a £35.00 cancellation fee (charged by the underwriters).
With the second question - that's correct. It covers any instance where comprehensive motor insurer declares your car a total loss. Thye would pay you a market value settlement. The GAP insurance would cover the shortfall, depending upon the type of policy you have. If you have a Back to Invoice Plus policy it would provide a top up payment to the original invoice price of the car (or outstanding finance balance if higher at the time and if applicable).
I hope that helps and if you have any other questions at all please let me know.
Thanks,
Katie
Thanks for getting in touch

To answer your first question, if you sell the car, we can't transfer the cover to the new owner but there are two options for you:
a. Use the policy credit (calculated daily pro rata) on a new policy for your next car. This would be a brand-new quote and so there may be a balance to pay towards the new policy premium but there is no fee of any kind.
b. you can have a pro rata refund but this is subject to a £35.00 cancellation fee (charged by the underwriters).
With the second question - that's correct. It covers any instance where comprehensive motor insurer declares your car a total loss. Thye would pay you a market value settlement. The GAP insurance would cover the shortfall, depending upon the type of policy you have. If you have a Back to Invoice Plus policy it would provide a top up payment to the original invoice price of the car (or outstanding finance balance if higher at the time and if applicable).
I hope that helps and if you have any other questions at all please let me know.
Thanks,
Katie
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