Ask a car salesman anything...anything at all (Vol. 2).

Ask a car salesman anything...anything at all (Vol. 2).

Author
Discussion

Bemmer

803 posts

165 months

Tuesday 26th January
quotequote all
ToastMan76 said:
Fast Bug said:
Why sell at a loss if you don't need to? If another dealer wants to sell a vehicle at a loss, then thats their perogative. It doesn't mean that others have to do the same
Simple - rebates & bonuses. Selling a car for a 1k loss may mean hitting a volume target and bringing in 10k of back end margin from the manufacturer.
Simple - If the dealer is already on track and hit targets why sell at a loss? I remember if we were close to volume target we would just pre reg a cars anyway.

HTP99

17,849 posts

103 months

Tuesday 26th January
quotequote all
Bemmer said:
ToastMan76 said:
Fast Bug said:
Why sell at a loss if you don't need to? If another dealer wants to sell a vehicle at a loss, then thats their perogative. It doesn't mean that others have to do the same
Simple - rebates & bonuses. Selling a car for a 1k loss may mean hitting a volume target and bringing in 10k of back end margin from the manufacturer.
Simple - If the dealer is already on track and hit targets why sell at a loss? I remember if we were close to volume target we would just pre reg a cars anyway.
Dealers/dealer groups who sell at a loss to hit targets tend to always be playing catchup and invariably have issues themselves which means they can't hit target naturally. When we were on CarWow (dropped them early last year) it would always be the same names that would constantly crop up and you'd just think "they must be in trouble, constantly doing business like this".

jason61c

4,114 posts

137 months

Wednesday 27th January
quotequote all
I can see it being annoying if everyone can see they're looking at £5k off a car before they walk in the showroom.

jonnywishbone.

499 posts

9 months

Wednesday 27th January
quotequote all
jason61c said:
I can see it being annoying if everyone can see they're looking at £5k off a car before they walk in the showroom.
I get that it's human nature so I wouldn't necessarily blame an SA for getting annoyed, but it's pretty unjustifiable. Or at the very least they should be getting annoyed at the suits upstairs rather than the punters. Yes, if the customer is looking for 20% off and you're selling 911 GT3's, that'd get old quickly. However the list prices of BMW's, Mercs and the like exist seemingly to fleece the unsuspecting because anybody who knows anything about these marques knows you don't pay full price for pretty much any of their volume models.

anotheruser

9 posts

10 months

Thursday 28th January
quotequote all
I'm rubbish at negotiation.
I'm not really a conversationalist.

The prices of two similar cars aren't particularly inflated when using Auto Trader's car valuation tool.
The prices are £10,450 and £9,650.

Without being rude and without having to get into the nitty gritty swinging prices back and fourth, what sort of offer should I make?
Should I then agree to meet in the middle and be done? Or swing it a little more my way?
I know I should be prepared to walk away and will do as there's others I can go and see but these two seem pretty good for the money (others I have seen are priced £1000 higher. I'd be looking to buy that day if possible.

HTP99

17,849 posts

103 months

Thursday 28th January
quotequote all
anotheruser said:
I'm rubbish at negotiation.
I'm not really a conversationalist.

The prices of two similar cars aren't particularly inflated when using Auto Trader's car valuation tool.
The prices are £10,450 and £9,650.

Without being rude and without having to get into the nitty gritty swinging prices back and fourth, what sort of offer should I make?
Should I then agree to meet in the middle and be done? Or swing it a little more my way?
I know I should be prepared to walk away and will do as there's others I can go and see but these two seem pretty good for the money (others I have seen are priced £1000 higher. I'd be looking to buy that day if possible.
If they are priced correctly/well then there is likely no or very little room for negotiation, as has been mentioned many times, cars have to be priced correctly in the first place as advertised cars are seen nationally, you need to also back up why the car should be cheaper, not going in asking for xyz off, just because, already you state that others are £1000 more and the garage are likely to know this so what possible reason is there to discount theirs?

Don't go in knowing you cannot afford either car as you are looking at the wrong car, sure have a go at getting something off and see that as a bonus, but be prepared to pay the asking price is it isa good car and what you want.

quinny100

568 posts

149 months

Thursday 28th January
quotequote all
anotheruser said:
I'm rubbish at negotiation.
I'm not really a conversationalist.

The prices of two similar cars aren't particularly inflated when using Auto Trader's car valuation tool.
The prices are £10,450 and £9,650.

Without being rude and without having to get into the nitty gritty swinging prices back and fourth, what sort of offer should I make?
Should I then agree to meet in the middle and be done? Or swing it a little more my way?
I know I should be prepared to walk away and will do as there's others I can go and see but these two seem pretty good for the money (others I have seen are priced £1000 higher. I'd be looking to buy that day if possible.
Go and see the £10450 car first and offer him 9 grand because there's another one on Autotrader cheaper. When they tell you to get lost, go and see the £9650 car and offer him 8 grand cash and tell him you're doing them a favour taking it off their hands. If they resist, just keep repeating "best price bruv. Cash". When they tell you to get lost, text that to both sellers repeatedly for the next 48 hours.

On a more serious note, I wouldn't go and view a car that I wasn't willing to pay the asking price for - but everyone likes a deal. I'd go an see the £9650 one and if it was straight be looking to pay £9500 if that was a good price. I might offer £9k initially but I wouldn't expect to be owning it for that.

If the £9650 one is a bag of bolts, I wouldn't then use that to affect the bid if I went to see the other car. I wouldn't even view it if I wasn't prepared to go north of £10k for it.

I suspect there are many more who behave like my first paragraph than I would do though.

CharlesdeGaulle

15,654 posts

143 months

Thursday 28th January
quotequote all
anotheruser said:
I'm rubbish at negotiation.
I'm not really a conversationalist.

The prices of two similar cars aren't particularly inflated when using Auto Trader's car valuation tool.
The prices are £10,450 and £9,650.

Without being rude and without having to get into the nitty gritty swinging prices back and fourth, what sort of offer should I make?
Should I then agree to meet in the middle and be done? Or swing it a little more my way?
I know I should be prepared to walk away and will do as there's others I can go and see but these two seem pretty good for the money (others I have seen are priced £1000 higher. I'd be looking to buy that day if possible.
If you hate negotiation and haggling, an easy tactic is to say you're interested, will buy today and ask if that can move a little on price? You don't have to start bouncing numbers backwards and forwards. Worst case is simply that they say no but, as others have said, you'll know before travelling whether it's decent value or not. If it's a local outfit they might offer you next year's service free or something, so it doesn't have to be all about the sticker price.

There's no need for it to become in any way adversarial. Enjoy it - you're buying a car, what could be more of a treat?

Joey Deacon

3,152 posts

139 months

Thursday 28th January
quotequote all
jason61c said:
I can see it being annoying if everyone can see they're looking at £5k off a car before they walk in the showroom.
I was looking at a Seat Leon a couple of years ago, £5K off of a £21K car was on offer if you spent 30 seconds searching on CarWow.

I went to another Seat dealer and after the test drive they came out with an A4 piece of paper showing full list price plus Supaguard, GAP, Tyre Insurance and Dent Insurance.

I showed them the CarWow quote, first of all they tried to tell me they were not real quotes, then they told me the dealer must be terrible if they need to do that to sell cars. The salesman (who I had met literally 30 minutes earlier) then said he would "look after me" and tried to convince me that we now had a relationship and that was worth something.

At the end of the day, if I saved £5K by not having the whole fluffy, hand holding experience then obviously I am going to go for that. For £5K I don't care if the dealer throws the keys at me and tells me to get out of their dealership immediately.

Strangely enough, a Renault dealer I visited offered me the CarWow price straight away.

Sheepshanks

22,899 posts

82 months

Thursday 28th January
quotequote all
Joey Deacon said:
I went to another Seat dealer and after the test drive they came out with an A4 piece of paper showing full list price plus Supaguard, GAP, Tyre Insurance and Dent Insurance.
I had that happen when buying wife's Tiguan - although the quote was on an iPad and he refused to give me a copy when I asked why it was £100/mth more than VW's advertised offer.

I then used CarWow and the same dealer quoted in line with everyone else! Yes, I know it's different people but they made no attempt to recover the situation while we were in front of them. Bought from another local VW dealer (same group as the first), who negotiated down (a little) from the CarWow price.

Fast Bug

9,148 posts

124 months

Thursday 28th January
quotequote all
Carwow is just one of those things that some dealers will cut their throat on to get business. The thing to remember (which many people don't), is not to get upset if a dealer declines the opportunity to lose money match the Carwow price.

Osinjak

3,390 posts

84 months

Friday 29th January
quotequote all
CharlesdeGaulle said:
Enjoy it - you're buying a car, what could be more of a treat?
Getting a nosh off a high-end porn star?

dontfollowme

1,012 posts

196 months

Friday 29th January
quotequote all
Could someone do a Glasses check for me? Happy to buy a virtual beer for it.

Save Ferris

2,387 posts

176 months

Friday 29th January
quotequote all
dontfollowme said:
Could someone do a Glasses check for me? Happy to buy a virtual beer for it.
Use this, it’s linked directly to CAP figures, and it’s free!

https://www.volkswagen.co.uk/used-cars/part-exchan...

dontfollowme

1,012 posts

196 months

Friday 29th January
quotequote all
Cheers for the tip.

Blakewater

3,639 posts

120 months

Tuesday 2nd February
quotequote all
AmitG said:
jamoor said:
Which market is this car going for exactly? I just don't see it.

I guess it will be an oddball like the camry that they launched. Noone will buy these two models and they will become future bargain barges.
The new Camry is an interesting one. I bought one, and I love it (would give the reasons but don't want to derail the thread). The dealer said that Toyota brought only 500 Camry into the UK last year and they sold much quicker than expected so they are going to bring more. The main reason they brought it over was that customers wanted a proper upgrade from the Avensis.

Highlander has the potential to do well. I can't think of another hybrid 7-seater on sale now that the Prius+ is gone. There must be families who want 7 seats and want Toyota reliability. But I agree that the pricing is too high.
Non-premium brand saloons like the Toyota Camry, Ford Mondeo, Peugeot 508, etc are underrated by buyers who all want premium brand cars and usually SUVs. I think the problem then is they don't hold their value as well and that makes it more difficult for finance companies to offer competitive finance deals. Then it becomes a self fulfilling prophecy that they don't sell as well.

What did make you buy a Camry?

SpeckledJim

24,938 posts

216 months

Wednesday 3rd February
quotequote all
Osinjak said:
CharlesdeGaulle said:
Enjoy it - you're buying a car, what could be more of a treat?
Getting a nosh off a high-end porn star?
Finding a £20 note in a bag of crisps?

BrabusMog

17,395 posts

149 months

Wednesday 3rd February
quotequote all
SpeckledJim said:
Osinjak said:
CharlesdeGaulle said:
Enjoy it - you're buying a car, what could be more of a treat?
Getting a nosh off a high-end porn star?
Finding a £20 note in a bag of crisps?
I think I was in Year 3 when that actually happened to me, what a rush!

CharlesdeGaulle

15,654 posts

143 months

Wednesday 3rd February
quotequote all
BrabusMog said:
SpeckledJim said:
Osinjak said:
CharlesdeGaulle said:
Enjoy it - you're buying a car, what could be more of a treat?
Getting a nosh off a high-end porn star?
Finding a £20 note in a bag of crisps?
I think I was in Year 3 when that actually happened to me, what a rush!
The 20 quid or the nosh?

AmitG

2,568 posts

123 months

Wednesday 3rd February
quotequote all
Blakewater said:
Non-premium brand saloons like the Toyota Camry, Ford Mondeo, Peugeot 508, etc are underrated by buyers who all want premium brand cars and usually SUVs. I think the problem then is they don't hold their value as well and that makes it more difficult for finance companies to offer competitive finance deals. Then it becomes a self fulfilling prophecy that they don't sell as well.

What did make you buy a Camry?
My budget was about 30k.

I don't like SUVs. I like to be lower down.

I prefer saloons to hatchbacks - I think they generally look better, and the boot area is more secure.

I like hybrids and I wanted something super reliable and with no gimmicks.

Put that together and you're down to Toyota Camry or Lexus ES (used)...

I actually love it. It does what it is meant to do, and feels like it will last forever.