Ask a car salesman anything...anything at all (Vol. 2).

Ask a car salesman anything...anything at all (Vol. 2).

Author
Discussion

thecremeegg

1,606 posts

169 months

Monday 11th May 2020
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I don't get why they do it? Just make the price of the car the price you want? Why is that so hard?

Eyersey1234

2,252 posts

45 months

Monday 11th May 2020
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Isn't it something to do with the tax they pay on the profit?

stevemcs

5,630 posts

59 months

Monday 11th May 2020
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irish boy said:
Hope not. That’s a hateful policy.
But if the car was £1000 cheaper than any other car would you pay the £100 admin fee ?

I understand why admin fee’s are hated but surely you would look at the overal deal ?

Fast Bug

9,409 posts

127 months

Monday 11th May 2020
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I think it's to do with Auto Trader and they're price rating system, and the fact that people generally try and buy the cheapest cars on sale. Slim margins mean if you can squeeze and extra £95 profit in to a deal as a admin fee, then it works for them.

I dont agree with them, and we don't have them, however I have bought a car with an admin fee. I just rolled it in to the cost to change figure I wanted to pay. As long as I got to that figure, I don't care what they out on the order form.

HTP99

18,271 posts

106 months

Monday 11th May 2020
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It is to initially make the car look to be cheaper than it actually is; I hate this practice and if it could be banned it should be, it's bks and potentially misleading.

MDMA .

6,410 posts

67 months

Monday 11th May 2020
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golfer19 said:
HTP99 said:
I've been in on Sunday's wearing my pink Converse All Stars and shorts.
Need pics biggrin
Prior to shoe change -



LosingGrip

6,140 posts

125 months

Monday 11th May 2020
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stevemcs said:
But if the car was £1000 cheaper than any other car would you pay the £100 admin fee ?

I understand why admin fee’s are hated but surely you would look at the overal deal ?
It's the principle more than anything for me.

When I was going to buy a car he said it was to cover the cost of break down cover for a year. Mentioned I get it through work for free and said he couldn't not add it.

I didn't buy the car and that was one of the reasons.

defblade

6,160 posts

179 months

Monday 11th May 2020
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HTP99 said:
It is to initially make the car look to be cheaper than it actually is; I hate this practice and if it could be banned it should be, it's bks and potentially misleading.
It is illegal:

whatcar said:
What Car? believes the sticker price you see on a second-hand car should be the final, all-inclusive amount payable. We’re not the only ones who think this; the law is on our side. If a dealer doesn’t display the full price of a car, including any mandatory admin fee, it's contravening the Consumer Protection from Unfair Trading Regulations 2008, because doing so is classed as a ‘misleading action’.
Finding anyone who appears to care who is in a position to do anything about it is another matter.
Just walk away.
And yes, I have walked away from a car that was £1000 cheaper than the one I bought because of a £99 admin fee. I will not support it, and can't trust any place that tries to force them on - that goes double when the first you know about it is when they write it on the paperwork.

itcaptainslow

2,930 posts

102 months

Monday 11th May 2020
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HTP99 said:
It is to initially make the car look to be cheaper than it actually is; I hate this practice and if it could be banned it should be, it's bks and potentially misleading.
Must be a pain for the sales guys who have to try and justify it, too.

loskie

3,404 posts

86 months

Tuesday 12th May 2020
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I like it when they BS that it's to conduct the HPI check! Like they don't need to do that anyway. It's as ridiculous as the buyer billing the dealer for the time that they have spent shopping for a car.

Blakewater

3,739 posts

123 months

Thursday 14th May 2020
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With garden centres, estate agencies and other businesses reopening, are any car dealerships reopening or looking to do so imminently? Perhaps on an appointment only basis to control the number of people on the premises?

HTP99

18,271 posts

106 months

Thursday 14th May 2020
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Blakewater said:
With garden centres, estate agencies and other businesses reopening, are any car dealerships reopening or looking to do so imminently? Perhaps on an appointment only basis to control the number of people on the premises?
1st June currently.

Blakewater

3,739 posts

123 months

Thursday 14th May 2020
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HTP99 said:
Blakewater said:
With garden centres, estate agencies and other businesses reopening, are any car dealerships reopening or looking to do so imminently? Perhaps on an appointment only basis to control the number of people on the premises?
1st June currently.
Will that be open as normal to walk-ins and browsing or just with pre-arranged appointments?

HTP99

18,271 posts

106 months

Thursday 14th May 2020
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Blakewater said:
HTP99 said:
Blakewater said:
With garden centres, estate agencies and other businesses reopening, are any car dealerships reopening or looking to do so imminently? Perhaps on an appointment only basis to control the number of people on the premises?
1st June currently.
Will that be open as normal to walk-ins and browsing or just with pre-arranged appointments?
Don't know officially, however with the guidance sent to me and my colleagues a couple of weeks ago with a view to opening proper on the 11th May, it would appear we would be looking at preferably appointment only.

Butter Face

24,365 posts

126 months

Thursday 14th May 2020
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I think it will be walk ins but I expect most people will start calling ahead to make sure someone will be free, there’s going to be reduced staffing levels and lots of social distancing restrictions in place.

33q

1,293 posts

89 months

Thursday 14th May 2020
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Are you getting any new stock or ordered cars arriving on transporters yet?

Any thoughts on click and collect? Personally I'm not bothered about a walk through handover. Not too different to how many lease cars are delivered from what I've experienced. Even though I picked last current up from the dealers all the paperwork was completed on line beforehand...and the dealer was only 4 miles away.


Butter Face

24,365 posts

126 months

Thursday 14th May 2020
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I had 10 cars on Monday and 9 cars today!

Transporters are moving!

I’d happily do all my handovers as click and collect personally. I think the handover standards set by some manufacturers are a bit bonkers so parking the car, saying ‘here’s your keys, paperwork’s in the car’ and letting them go seems like utter bliss hehe

HTP99

18,271 posts

106 months

Thursday 14th May 2020
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33q said:
Are you getting any new stock or ordered cars arriving on transporters yet?

Any thoughts on click and collect? Personally I'm not bothered about a walk through handover. Not too different to how many lease cars are delivered from what I've experienced. Even though I picked last current up from the dealers all the paperwork was completed on line beforehand...and the dealer was only 4 miles away.
A colleague is un-furloughed and dealing with existing (pre-shutdown) new orders and expecting these deliveries this week, he's also looking after all remote enquiries.

Regarding new deliveries, all paperwork is to be completed remotely and it's either deliver to their door, throw them the key and direct them to YouTube or they can collect but there is minimal interaction, bung them the keys and direct them to YouTube!

Blakewater

3,739 posts

123 months

Thursday 14th May 2020
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What are the lead times like on factory orders? Is there plenty of unsold new car stock around?

Fast Bug

9,409 posts

127 months

Thursday 14th May 2020
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Have you guys done handover videos on youtube? I'm wondering if we should do the same, even though all of ours are delivered directly to the customer on a transporter, it may be handy!