Ask a car salesman anything...anything at all (Vol. 2).

Ask a car salesman anything...anything at all (Vol. 2).

Author
Discussion

Jasandjules

65,972 posts

193 months

Sunday 28th February
quotequote all
HTP99 said:
Jasandjules said:
Here is my question: Are you a bit put out that private sellers appear to be pricing the same as dealers?
Why would we be "put out"?
Well I suppose that would depend on whether or not the car sells. At the moment I've sold two cars privately yet not been able to view a car I want to buy as they are at dealers...........

andymc

6,627 posts

171 months

Sunday 28th February
quotequote all
Buster73 said:
Selling my wife’s S3 next month / early April depending when her new car arrives.

One owner from new 17 plate , low mileage , full supplying dealer history.

It’s a three door model which I believe they no longer make , how does that effect it’s value ?

I don’t know if we can be bothered to advertise it privately and suffer the consequences with time wasting punters or sell to the trade .

Can anyone point me in the right direction with some advice please ?
message jimmyconwaynw on here, he owns RS car sales, it's their type of stock

Blakewater

3,683 posts

121 months

Monday 1st March
quotequote all
Dealers are posting pics of their 21 plate handovers. There are always people who've travelled a long way to buy cars from specific dealers.

This guy has gone from Scotland to Salisbury to buy a brand new 3 Series from this particular dealer. Possibly a Carwow deal or similar or they just undercut nearer dealers by enough margin to warrant the trip.

Has any salesman here had someone travel a long way for a car and why do people do it?

https://twitter.com/Marshall_BMW/status/1366438080...

Save Ferris

2,412 posts

177 months

Monday 1st March
quotequote all
Blakewater said:
Has any salesman here had someone travel a long way for a car and why do people do it?
The group I used to work for did Carwow for a year, before they realised it was financial suicide.

I once sold a car to someone in In Scotland, and delivered it.
Portsmouth to Edinburgh in one day, drove up and flew back on Flybe.

Auto810graphy

731 posts

56 months

Tuesday 2nd March
quotequote all
Buster73 said:
Selling my wife’s S3 next month / early April depending when her new car arrives.

One owner from new 17 plate , low mileage , full supplying dealer history.

It’s a three door model which I believe they no longer make , how does that effect it’s value ?

I don’t know if we can be bothered to advertise it privately and suffer the consequences with time wasting punters or sell to the trade .

Can anyone point me in the right direction with some advice please ?
I would avoid advertising and Audi S, RS or VW R privately based on the sort of people you will deal with.

The last S3 we advertised was stolen two days after the advert went live.

Auto810graphy

731 posts

56 months

Tuesday 2nd March
quotequote all
Blakewater said:
Dealers are posting pics of their 21 plate handovers. There are always people who've travelled a long way to buy cars from specific dealers.

This guy has gone from Scotland to Salisbury to buy a brand new 3 Series from this particular dealer. Possibly a Carwow deal or similar or they just undercut nearer dealers by enough margin to warrant the trip.

Has any salesman here had someone travel a long way for a car and why do people do it?

https://twitter.com/Marshall_BMW/status/1366438080...
Normally find it’s the other way with Northern / Scottish dealers being cheaper than down South.


Sheepshanks

23,448 posts

83 months

Tuesday 2nd March
quotequote all
Auto810graphy said:
Normally find it’s the other way with Northern / Scottish dealers being cheaper than down South.
I think the rule is that it's opposite to the way you want it to be!

Apparently CarWow dealers know how far away you are and I've seen it suggested they quote lower the further away they are.

That was certainly my experience with a VW. But a bit of back and forth with one of our local dealers and they matched the price, and then came down more when we visited.

Eyersey1234

2,219 posts

43 months

Friday 12th March
quotequote all
A question for the new car sales guys. Given that showrooms aren't allowed to open at the moment are you still given sales targets?

Save Ferris

2,412 posts

177 months

Friday 12th March
quotequote all
Eyersey1234 said:
A question for the new car sales guys. Given that showrooms aren't allowed to open at the moment are you still given sales targets?
Yes!
With new cars, it’s ALL about prospecting existing customers, and finance (PCP) renewals.

mcflurry

8,783 posts

217 months

Monday 15th March
quotequote all
Sheepshanks said:
I think the rule is that it's opposite to the way you want it to be!

Apparently CarWow dealers know how far away you are and I've seen it suggested they quote lower the further away they are.

That was certainly my experience with a VW. But a bit of back and forth with one of our local dealers and they matched the price, and then came down more when we visited.
My BiL was looking at a new VW Tiguan. It was a little over his budget, so he asked for £500 off to seal the deal.
The dealer wouldn't, so he walked away and ordered a Volvo XC60 that afternoon.
That evening, the same VW dealership offered a deal on the same spec Tiguan, through carwow with £2000 off..

Assuming everything else is even, why would a dealer take the £2000 less and pay commission to carwow?

blue_haddock

1,309 posts

31 months

Monday 15th March
quotequote all
Blakewater said:
Dealers are posting pics of their 21 plate handovers. There are always people who've travelled a long way to buy cars from specific dealers.

This guy has gone from Scotland to Salisbury to buy a brand new 3 Series from this particular dealer. Possibly a Carwow deal or similar or they just undercut nearer dealers by enough margin to warrant the trip.

Has any salesman here had someone travel a long way for a car and why do people do it?

https://twitter.com/Marshall_BMW/status/1366438080...
I previously worked for a dealer doing deals via a number of brokers, we would either transport the car to the customer at their cost or the majority would make a day/ weekend out of it to come to collect it from our site in the Midlands.

I had people come from all over the UK including the outer Hebrides, northern ireland and Cornwall.

We would basically give the maximum discount on the vehicle including front end and back end bonuses, this meant that we smashed our targets and then we still had the retail sales via the showroom as well.

We found that many rural dealers knew that the next closet dealer may be 50+ miles away so pretty much would budge an inch on price. People would then go and do some research and realise that 10% discount on a 20k+ motor is worth the trip to collect it.

resolve10

249 posts

9 months

Monday 15th March
quotequote all
Slightly different question to most of the buying-related questions... would you consider starting a career in car sales in your mid-thirties, coming from a different industry that you had been in since teenage years?

I am about to attend a second interview for a sales executive role at a local franchise dealer (a well-respected brand that I would be excited to work with). I think I stand a good chance of getting offered the role, but I am risk-averse by nature and I'm struggling to get my mind around the thought of such a drastic career change. Ironically, I think that's why my first interview went so well, because I went into it with no pressure or expectation on myself.

For context, currently earn about £30k (all salaried). Salary on offer for car sales role will be £18-20k with (I'm told) a realistic £35-40k available. Would welcome any feedback from anyone in the trade on whether this is realistic and any other thoughts on making the leap?


PartsMonkey

212 posts

101 months

Monday 15th March
quotequote all
Blakewater said:
Dealers are posting pics of their 21 plate handovers. There are always people who've travelled a long way to buy cars from specific dealers.

This guy has gone from Scotland to Salisbury to buy a brand new 3 Series from this particular dealer. Possibly a Carwow deal or similar or they just undercut nearer dealers by enough margin to warrant the trip.

Has any salesman here had someone travel a long way for a car and why do people do it?

https://twitter.com/Marshall_BMW/status/1366438080...
The worst/best was a customer who lived in Buckinghamshire went to Scotland (Inverness I think) to buy her Freelander because it was £400 cheaper than buying it for the dealer I worked in that was less than 10 miles from her house. She spent more getting there and back than she saved. I think she did it as a point of principle. Or maybe to spite us.

spikeyhead

12,390 posts

161 months

Monday 15th March
quotequote all
PartsMonkey said:
Blakewater said:
Dealers are posting pics of their 21 plate handovers. There are always people who've travelled a long way to buy cars from specific dealers.

This guy has gone from Scotland to Salisbury to buy a brand new 3 Series from this particular dealer. Possibly a Carwow deal or similar or they just undercut nearer dealers by enough margin to warrant the trip.

Has any salesman here had someone travel a long way for a car and why do people do it?

https://twitter.com/Marshall_BMW/status/1366438080...
The worst/best was a customer who lived in Buckinghamshire went to Scotland (Inverness I think) to buy her Freelander because it was £400 cheaper than buying it for the dealer I worked in that was less than 10 miles from her house. She spent more getting there and back than she saved. I think she did it as a point of principle. Or maybe to spite us.
Proof that humans are emotional beings that can be rational, rather than the other way round.

Buster73

4,350 posts

117 months

Thursday 18th March
quotequote all
PartsMonkey said:
The worst/best was a customer who lived in Buckinghamshire went to Scotland (Inverness I think) to buy her Freelander because it was £400 cheaper than buying it for the dealer I worked in that was less than 10 miles from her house. She spent more getting there and back than she saved. I think she did it as a point of principle. Or maybe to spite us.
Reminds me of a guy I used to work with , told us he was going straight from work to look for some cheap wallpaper, we said surely you buy what you want not just a cheap one.

A few weeks later he let slip that the cheap wallpaper he bought wasn’t enough and when he went back for more there was none left with the same batch number and he ended up stripping the first lot off and replaced it with a similar style.

There’s nowt as queer as folk.

Sheepshanks

23,448 posts

83 months

Thursday 18th March
quotequote all
mcflurry said:
My BiL was looking at a new VW Tiguan. It was a little over his budget, so he asked for £500 off to seal the deal.
The dealer wouldn't, so he walked away and ordered a Volvo XC60 that afternoon.
That evening, the same VW dealership offered a deal on the same spec Tiguan, through carwow with £2000 off..

Assuming everything else is even, why would a dealer take the £2000 less and pay commission to carwow?
When was that? We got £6K off wife's Tiguan, inc £2750 PCP deposit contribution which I took and then withdrew from the PCP.

nickfrog

13,815 posts

181 months

Thursday 18th March
quotequote all
mcflurry said:
My BiL was looking at a new VW Tiguan. It was a little over his budget, so he asked for £500 off to seal the deal.
The dealer wouldn't, so he walked away and ordered a Volvo XC60 that afternoon.
That evening, the same VW dealership offered a deal on the same spec Tiguan, through carwow with £2000 off..

Assuming everything else is even, why would a dealer take the £2000 less and pay commission to carwow?
Because they needed to draw the customer to them against other dealerships whereas your BiL was already there (presumably). It sounds a little short sighted from the dealer although your BiL should have come in with some leverage and they would have probably got £2,000 off...

mcflurry

8,783 posts

217 months

Tuesday 23rd March
quotequote all
nickfrog said:
mcflurry said:
My BiL was looking at a new VW Tiguan. It was a little over his budget, so he asked for £500 off to seal the deal.
The dealer wouldn't, so he walked away and ordered a Volvo XC60 that afternoon.
That evening, the same VW dealership offered a deal on the same spec Tiguan, through carwow with £2000 off..

Assuming everything else is even, why would a dealer take the £2000 less and pay commission to carwow?
Because they needed to draw the customer to them against other dealerships whereas your BiL was already there (presumably). It sounds a little short sighted from the dealer although your BiL should have come in with some leverage and they would have probably got £2,000 off...
Sheepshanks said:
When was that? We got £6K off wife's Tiguan, inc £2750 PCP deposit contribution which I took and then withdrew from the PCP.
He's not the world's best negotiator, and wanted to pay cash (debit card), plus he is allergic to the PCP withdrawal thing..
It's a 17 plate so about 4 years ago..
The VW garage also 'lost' a potential sale when he updated the Volvo last year, as he refused to entertain one in the shortlist..



911pleb

304 posts

25 months

Tuesday 23rd March
quotequote all
I guess this is a margin and haggling question.

There was I car I rather liked for sale privately on AT. For reasons that are unimportant, the car sold before I was in a position to buy it.

Thing is, its now popped up at a dealership (main brand, not indy) with an huge markup on it.

I hear dealers all over the place, including this thread saying that the margins are super tight and they barely have £300 to play with, yet this car was up for 27.5k and the dealer is now advertising it at 35k.

I assume the dealer probably paid less than 27.5k for it, so the margin is likely around 9-10k.

Thats just plain cheeky imo. 1500-2000 maybe I could stomach, but 10k!?

Knowing these figures, im obviously reluctant to pay 35k for it. How should I approach the dealer in this case? Of course I have more 'protection' than I would a private sale, but 10k worth? No way.

Its also the most expensive car on AT at the moment too, so its overpriced imo regardless.

I guess they can always wait for someone who didn't see the original advert to come along and tell me to do one, but I really want it.

Thoughts?

valiant

5,625 posts

124 months

Tuesday 23rd March
quotequote all
Warranty?
Business overheads?
Prep?

Business will charge what it thinks a punter will pay. If this is too high, it will be reduced within time.

Why let a car go for £30k when someone may pay £35k?