2014 981 2.7 8yr service costs OPC vs. Indy (RPM)

2014 981 2.7 8yr service costs OPC vs. Indy (RPM)

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Discussion

Twinfan

10,125 posts

103 months

Thursday 10th March 2022
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981Boxess said:
If people want to own a premium brand all that image costs and it has to come from somewhere. It is certainly not all going to get covered from new/used car sales and if you choose to buy a Porsche you are buying into that.
No, no, no you've got it all wrong. You should expect to be able to buy a premium product at a knockdown price that has rock solid residuals along with servicing and parts that cost buttons.

Don't you know how the Porsche section on PistonHeads works?

hehe

Royal Jelly

3,674 posts

197 months

Friday 11th March 2022
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981Boxess said:
on't get me wrong, the prices OPCs charge are ridiculous but without making excuses for them it costs big money to run a dealership and even more if it is a posh one.

If people want to own a premium brand all that image costs and it has to come from somewhere. It is certainly not all going to get covered from new/used car sales and if you choose to buy a Porsche you are buying into that.
I agree entirely. However, the sticking point for me is the enormous service price increase over the last 2-3 years.

In all likelihood I’d use an OPC if the prices were sensibly inflated from 2019 - but in many cases they’ve (more than) doubled. They seemed to get by fine before.

As you pointed out - the warranty is very good. Presumably Porsche have latched on to it’s popularity to corner the owners. Losing customers to Indy shops probably doesn’t cause too much consternation if you’re maintaining the revenue from half as many services.

981Boxess

11,199 posts

257 months

Friday 11th March 2022
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Royal Jelly said:
As you pointed out - the warranty is very good. Presumably Porsche have latched on to it’s popularity to corner the owners.
I think it is the other way round, I don't think Porsche have latched on to it I think they have created it and is part of their business model.

I would not have bought a PDK car without it and that was what I wanted. My passenger seat belt packed up the other week, very unusual, not old, little used etc, but it happened. The belt was replaced under warranty, the belt would have been around £500, plus fitting. Warranty extension for a year currently costs £660 including proper pan European breakdown cover.

Yes the servicing is a rip off but ultimately you pays your money you takes your choice.

Royal Jelly

3,674 posts

197 months

Saturday 12th March 2022
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981Boxess said:
think it is the other way round, I don't think Porsche have latched on to it I think they have created it and is part of their business model.

I would not have bought a PDK car without it and that was what I wanted. My passenger seat belt packed up the other week, very unusual, not old, little used etc, but it happened. The belt was replaced under warranty, the belt would have been around £500, plus fitting. Warranty extension for a year currently costs £660 including proper pan European breakdown cover.

Yes the servicing is a rip off but ultimately you pays your money you takes your choice.
Perhaps you’re right. Either way it’s a very good product, there’s no doubting that.

Perhaps I’d think differently if mine was a PDK - I think most of us weight up the warranty & OPC service costs against what might reasonably happen. I’ve no idea on the stats for a PDK failure rate. For me, I suspect I’ll endure a PADM failure.

In my case, over a 4-year service cycle (major & minor), the savings between servicing at my two local specialists and the OPC/extended warranty route is somewhere just shy of 5 grand.

I’m happy to spend the money but there just isn’t enough value there for me. Your mileage obviously (and literally) varies. Mine isn’t a commuter car, in fact I don’t even live in the same country as it. It’s purely a toy at my little escape bothy. As such, while I burn as much fuel as possible when I’m there, it covers low miles. All these factors influence me, I’m sure.



bompey

540 posts

234 months

Saturday 12th March 2022
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I have a 2014 3.4 S due its 8 year service and I started getting quotes. My local OPC in the South east quoted £1050 for major service and brake fluid, including VAT. I thought that was a good price so I didn’t bother with the Indy’s.
Try another OPC.

981Boxess

11,199 posts

257 months

Saturday 12th March 2022
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bompey said:
I have a 2014 3.4 S due its 8 year service and I started getting quotes. My local OPC in the South east quoted £1050 for major service and brake fluid, including VAT. I thought that was a good price so I didn’t bother with the Indy’s.
Try another OPC.
Out of interest which one would that be?

bompey

540 posts

234 months

Saturday 12th March 2022
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Tonbridge OPC. Give them a call.

Royal Jelly

3,674 posts

197 months

Saturday 12th March 2022
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That is good (relative to the OPC network). Shame it’s 6 hours from me. The OPCs working sensible range are quoting 300+ more than that.

It is still double the price of my local specialists, though.

981Boxess

11,199 posts

257 months

Saturday 12th March 2022
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anonymous said:
[redacted]
Sounds like a bargain, can I ask where that was?

981SPYGANG

407 posts

49 months

Saturday 12th March 2022
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6yr ‘interim’ £960 OPC v £800 RPM.

After reading plenty of ‘How expensive OPC are verses Indy’ comments on PH I was surprised Indy was only 16.6% cheaper.

Bright Halo

2,950 posts

234 months

Saturday 12th March 2022
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I have just used Cotswold Porsche Indy specialist. Brilliant service and advice.
You know what even if they were more expensive than an OPC (don’t tell them) I would still use them.

981Boxess

11,199 posts

257 months

Saturday 12th March 2022
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anonymous said:
[redacted]
I suppose the other side of that coin is is that if they took the piff they could very quickly end up with very few customers as there are probably less potential marks, sorry I mean customers over there.

981Boxess

11,199 posts

257 months

Saturday 12th March 2022
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Bright Halo said:
You know what even if they were more expensive than an OPC (don’t tell them) I would still use them.
Just what they wanted to hear hehe

SV_WDC

679 posts

88 months

Tuesday 15th March 2022
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DJMC said:
I phoned the OPC just to check RPM were doing the right service as it seemed less than I expected for what I had in my mind was a 'major'.
Given the experiences shared on OPC servicing it seems odd to call them & confirm the quote from a reputable indy is the 'right' service.

Especially when the service booklet lists everything related to the service + other consumerables like spark plugs, belt check etc

tonyg58

355 posts

198 months

Friday 18th March 2022
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RichTT said:
FWIW Porsche Aberdeen asked 1695 GBP for 8yr service + MOT with no additional works.
Having had the misfortune of dealing with Aberdeen Porsche recently I would advise everyone to avoid them like the plague.

DJMC

Original Poster:

3,431 posts

102 months

Wednesday 23rd March 2022
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SV_WDC said:
Given the experiences shared on OPC servicing it seems odd to call them & confirm the quote from a reputable indy is the 'right' service.

Especially when the service booklet lists everything related to the service + other consumerables like spark plugs, belt check etc
It was a different OPC.
I had in mind £1,500 so when quoted £750 I had to check. Brainwashed perhaps?

DJMC

Original Poster:

3,431 posts

102 months

Wednesday 23rd March 2022
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Bright Halo said:
I have just used Cotswold Porsche Indy specialist. Brilliant service and advice.
You know what even if they were more expensive than an OPC (don’t tell them) I would still use them.
That's the key.
I asked RPM to check my brake disc thickness. "They're fine" rather than "Unfortunately sir all four need changing."
RPM offer a free comprehensive checkover on a Saturday. After a few hours I'm invited into the workshop by the technician. "Everything is perfect, no work needed. I did find an area of underseal which had been applied rather lightly so I've topped it up. No charge."
And they are NORMAL HUMAN BEINGS. You try finding one of those amongst the OPC robots.

981Boxess

11,199 posts

257 months

Thursday 24th March 2022
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DJMC said:
RPM offer a free comprehensive checkover on a Saturday.
So you believe a garage opens on a Saturday, pays for staff, uses equipment that costs plenty to maintain to get under cars without expecting to gain anything from doing it.

Seriously?

DJMC

Original Poster:

3,431 posts

102 months

Thursday 24th March 2022
quotequote all
981Boxess said:
o you believe a garage opens on a Saturday, pays for staff, uses equipment that costs plenty to maintain to get under cars without expecting to gain anything from doing it.

Seriously?
That’s exactly my point.
Obviously they hope to gain work but whereas any cowboy outfit would create unnecessary work RPM were honest in their appraisal.

Have you never had a main dealer sit you down with a list of urgent advisories costing £1,000 only to get a second opinion and find you need to spend just £100?

If not, you may have been ripped off all your motoring life. That IS the norm I’m sad to say.

981Boxess

11,199 posts

257 months

Friday 25th March 2022
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DJMC said:
Have you never had a main dealer sit you down with a list of urgent advisories costing £1,000 only to get a second opinion and find you need to spend just £100?
They could try, but given that in most cases I have been in the motor trade longer than they have I may be better placed than some. Coming unstuck being sat down in a garage can happen at both OPCs and indys, make no mistake about that. Given the example quoted above where the indy was only 16.6% cheaper no prizes for guessing which of the two businesses was on the bigger margin.

DJMC said:
If not, you may have been ripped off all your motoring life. That IS the norm I’m sad to say.
Unlikely hehe