403 Forbidden

403 Forbidden

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Discussion

48k

Original Poster:

7,292 posts

109 months

Monday 24th August 2020
quotequote all
Test.
Trying to reply on the business forum and getting a 403.

48k

Original Poster:

7,292 posts

109 months

Tuesday 25th August 2020
quotequote all
48k said:
Test.
Trying to reply on the business forum and getting a 403.
Odd - it's one specific sentence in a reply on one specific thread I'm having trouble with. If I change the sentence, I can post. Nothing rude/offensive/controversial in that sentence. Bit strange!. I've worked around it now.

jeremyc

19,043 posts

245 months

Tuesday 25th August 2020
quotequote all
It is a known issue: see previous thread here

PH said:
As you've gathered these types of issues do pop up rarely for certain inputs as the firewall we run (to keep the forums secure) can sometimes falsely interpret safe text as malicious. We do plan at some point to make this experience better, but for now it is a known limitation for a small percentage of posts.

That said, you can use the Preview function to gradually isolate the problematic bit in the block of text - e.g. for the text block, start with just the first paragraph and try Preview, if you see 403 you know the bad part exists within there and can go back and further filter it down.

It is a fiddly process, but given the firewall is a managed service and uses an industry standard ruleset to catch security risks, there isn't much else that can be done at the moment (without significant dev effort!).
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