McLaren refusing to supply independents

McLaren refusing to supply independents

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Discussion

macdeb

7,961 posts

227 months

Saturday 20th November
quotequote all
Thorney said:
Dealer sales person told him that the engine was "sealed" and never needed checking.
yikes

foxsasha

1,376 posts

107 months

Saturday 20th November
quotequote all
Crazy4557 said:
2 years -11.5k miles and never needed a drop, one trackday at Silverstone and it uses a fair bit and needed topping up. Must be the first car for many years I've had to add oil to. so I will be checking more often now rather than every 6 months.
Similar experience, I check the oil every time I park up in the garage. Never used any oil until I took it on track. Topped it up, it hasn't used any since. Coming up to 6000 miles now.

Desert Dragon

948 posts

56 months

Saturday 20th November
quotequote all
macdeb said:
Thorney said:
Dealer sales person told him that the engine was "sealed" and never needed checking.
yikes
Ha maybe confusing with gearbox I expect they are sealed smile. Or at least were "sealed" before Thorney learned fix. I think thats part of the issue. If Mcl have a contractual agreement with gearbox supplier what to do in event of failure i.e. is a full replacement gearbox ofneven a minor component failure like a rubber seal however ridiculous it seems a contract is a contract. It is ridiculous though considering how much a new gearbox is if you do not have warranty. The relationship is symbiotic.

12pack

1,336 posts

140 months

Saturday 20th November
quotequote all
Desert Dragon said:
Do you find you 720s and 12c actually need a top up John on a weekly basis? I have a few dry sump cars and they use between 0.8 and 1 litre every 600 to 1000 miles i.e. per month. Topping them up monthly (3 of them) is a chore but I do it religiously as manufacturers both told me at delivery they will use up to 1 litre of oil every month and do like a drop of oil. Sounds like you're checking the oil every 200-300 miles? Paranoia or good practice?
2016 650s - never needed topping up in normal use - only after a track day.

macdeb

7,961 posts

227 months

Saturday 20th November
quotequote all
Desert Dragon said:
macdeb said:
Thorney said:
Dealer sales person told him that the engine was "sealed" and never needed checking.
yikes
Ha maybe confusing with gearbox I expect they are sealed smile. Or at least were "sealed" before Thorney learned fix. I think thats part of the issue. If Mcl have a contractual agreement with gearbox supplier what to do in event of failure i.e. is a full replacement gearbox ofneven a minor component failure like a rubber seal however ridiculous it seems a contract is a contract. It is ridiculous though considering how much a new gearbox is if you do not have warranty. The relationship is symbiotic.
HHmmmm, he was, was he not talking about engine? Not gearbox. They should know the subject matter at least but some have no scruples. My previous car was an Aston V8 Vantage with only 6.5k miles from new and it was delivered to me after gaining another 300 miles (?) with big ends knocking. The dealer tried telling me it was injector noise, FFS! 'Some' salesmen it seems will sell their mothers soul for a sale.

SSO

1,144 posts

163 months

Sunday 21st November
quotequote all
Taffy66 said:
R8Reece said:
SSO, a PH member, recently posted a blog on their financial status - 6 to 12 months ago it was looking dire, now it’s looking a little more Rosie but a long way to go.

https://karenable.com/mclarens-1st-half-2021-resul...
You mean throwing good money after bad ! They are still burning cash at a rate only the UK Government could comprehend. Trick of running any successful business is to manage cash flow and ensure its a positive figure at year end, otherwise eventually you'll run out of it.
Turnover is vanity, profit is sanity but CASH is King.teacher
Well the Saudis are now investors in McLaren so I dont think the cash is running out anytime soon.

MclaesLaren

78 posts

65 months

Sunday 21st November
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SSO said:
Well the Saudis are now investors in McLaren so I dont think the cash is running out anytime soon.
Any link to that statement?

R8Reece

1,249 posts

61 months

Sunday 21st November
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MclaesLaren said:
Any link to that statement?
It was back in July - just Google it.

DevonPaul

728 posts

109 months

Sunday 21st November
quotequote all
Thorney said:
We had one 720 owner come in (was just passing and he had an eml on) we checked his oil and still couldn't get it to minimum after 1.5 litres added.
Maybe I'm being a bit thick here, but are you saying that a modern high end supercar can have an oil level 1.5L below minimum without some sort of warning light coming on?

Even my old mini could manage that (then again it was an 850, not a puny 720 wink )

Thorney

406 posts

232 months

Sunday 21st November
quotequote all
DevonPaul said:
Maybe I'm being a bit thick here, but are you saying that a modern high end supercar can have an oil level 1.5L below minimum without some sort of warning light coming on?

Even my old mini could manage that (then again it was an 850, not a puny 720 wink )
Correct, no light, no warning, eml was for a boost leak

TrotCanterGallopCharge

115 posts

62 months

Sunday 21st November
quotequote all
Thorney said:
DevonPaul said:
Maybe I'm being a bit thick here, but are you saying that a modern high end supercar can have an oil level 1.5L below minimum without some sort of warning light coming on?

Even my old mini could manage that (then again it was an 850, not a puny 720 wink )
Correct, no light, no warning, eml was for a boost leak
Are we effectively saying that;-

1) a) McLaren have built a lot of safety into their 'minimum engine oil level' for this 720 model, so the low oil warning light hadn't yet been triggered? Thorney playing safe/to the book & advising not to drive car & transporter collection.
b) As the EML light was on, McLaren policy is car should be stopped (?), & any/ALL faults should be found anyway at the Dealers, BUT it seems very odd to let a car drive around with potentially low oil. If boost leak/EML warning hadn't occurred, would the engine oil light warning have ever come on?

OR
2) The oil warning sensor was faulty, & hadn't lit the warning light?
3) The oil warning sensor was triggering the warning light, but the warning light wasn't lit?
4) Boost leak overides a low engine oil level on the software (as it was this that was recorded, not low oil)?
5) The EML system can't deal/prioritise with more than one issue at a time?
6) Something else?

If;-
1) It seems serious damage averted just in time, but if Dealer Salesperson stated what they did (i.e engine sealed, no need to check oil), then a serious failure in sales & McLaren philosophy here. Do not Supercar Dealers go through checking oil & other supercar model specific procedures with customers, especially with dry sump engines?! This isn't a run of the mill car, it's a special supercar.

2-6) It seems this car (or 720 model of car) has some other potentially serious issues that need investigating?!

I don't know McLarens, so I cannot say if there is a separate engine oil level gauge, it's just that something doesn't seem right here? Maybe my ignorance I'll admit.

cars4enjoying

10 posts

2 months

Monday 22nd November
quotequote all
You can do a full oil level check from the dash. It's not just a gauge, so not an instant process, taking up to 2 mins on some models.

Here's a video from Thourney Motor Sport which show how to do it in McLaren Sports Series, its very similar in the Super Series, just the menus look different.



Edited by cars4enjoying on Monday 22 November 10:33

MarkwG

3,368 posts

161 months

Monday 22nd November
quotequote all
cars4enjoying said:
You can do a full oil level check from the dash. It's not just a gauge, so not an instant process, taking up to 2 mins on some models.

Here's a video from Thourney Motor Sport which show how to do it in McLaren Sports Series, its very similar in the Super Series, just the menus look different.



Edited by cars4enjoying on Monday 22 November 10:33
That's interesting, but is there any way of alerting a low oil situation on the move? You're not going to be running through that two minute check once under way, I suspect. If the oil consumption goes up & the level drops to a critical point, does the car let you know before the engine gets totalled?

drcarrera

737 posts

197 months

Monday 22nd November
quotequote all
I guess the issue is that its a dry sump so can't simply measure the oil "level".
Did mine yesterday after having read this thread, just in case! Bang on half way, 1000 miles after a service.

Presumably if there was a drop in oil pressure whilst running it would trigger a warning but by then damage might have already been done.

Matty3

855 posts

56 months

Monday 22nd November
quotequote all
It's an absolute faff in my opinion. Often my Sports Series will not let me check the oil level even if the correct oil temperature as required in the manual is acheived.

I know it's a dry sump system but presumably there is an oil holding tank which could be checked for oil level at rest? Even my old dry sump 1981 Esprit turbo had this facility smile

12pack

1,336 posts

140 months

Monday 22nd November
quotequote all
Matty3 said:
It's an absolute faff in my opinion. Often my Sports Series will not let me check the oil level even if the correct oil temperature as required in the manual is acheived.

I know it's a dry sump system but presumably there is an oil holding tank which could be checked for oil level at rest? Even my old dry sump 1981 Esprit turbo had this facility smile
Depends on how the system is designed. There is actually a “sump” but holds a relatively small part of the total oil. Besides, it won’t be at temperature…