Discussion
mike21bm said:
According to the manual the alarm is activated when the vehicle is locked and the red light on the dash flashes, mine flashes so I assume it has an alarm
I tried the activate/deactivate instructions on P39 of the manual and the car did nothing which to me confirms that there is no alarm. The red light on the dash flashes on mine as well. According to the manual it signifies both the alarm (if fitted) and the immobiliser, which is a bit daft.I've told Toyota to fit the specified alarm or pay for me to get one fitted. We shall see...
ferrisbueller said:
Yes.
Keep in mind the first batch had a lower list.
I'm amazed this one has been on there all week given the colour and price:
https://www.autotrader.co.uk/car-details/202310273...
This one,?Keep in mind the first batch had a lower list.
I'm amazed this one has been on there all week given the colour and price:
https://www.autotrader.co.uk/car-details/202310273...
http://www.autotrader.co.uk/car-details/2023101229...
clubsport said:
ferrisbueller said:
Yes.
Keep in mind the first batch had a lower list.
I'm amazed this one has been on there all week given the colour and price:
https://www.autotrader.co.uk/car-details/202310273...
This one,?Keep in mind the first batch had a lower list.
I'm amazed this one has been on there all week given the colour and price:
https://www.autotrader.co.uk/car-details/202310273...
http://www.autotrader.co.uk/car-details/2023101229...
mike21bm said:
According to the manual the alarm is activated when the vehicle is locked and the red light on the dash flashes, mine flashes so I assume it has an alarm
As far as we can work out between the owners, this is the immobiliser and not the alarm. Have also tried enabling the alarm the same way the US cars do, as theirs have an alarm but is deactivated by default, but to no avail. There is more in depth discussion on gr-zoo about the alarm, there isn't one on the UK cars and it is causing some issues at Toyota as they gave misleading info about it and conflicting answers about it, we are waiting for an official response as to how they are going to rectify it. They will need to rectify it as it was on the original spec sheet, it's not the first thing that went missing between ordering and delivery.
ToyotaGB said:
Dear MrsMiggins
Re: GR86 Alarm / immobiliser
Further to your recent contact with us, the purpose of this communication is to offer clarity and confirmation regarding the GR86 specification, with specific reference to the fitment, or non-fitment, of an alarm.
Before we confirm the situation, thank you for bearing with us during these last few weeks. It’s been frustrating that our investigations to seek clarity have been far lengthier than anticipated and for this we’re sorry. We’re also aware there has been some miscommunication and possibly some misunderstanding or misinterpretation of official communications; what should be a straightforward answer to a seemingly simple question has not until now, been forthcoming.
The GR86, designed, assembled and distributed from Japan, is a global model. As such and based on various and varying local requirements there are often specification differences from country to country even on the same model. Specification differences range from the type of alloy wheels, multimedia or infotainment systems, paint colours and indeed the inclusion or activation (or non- activation) of an alarm. For this reason, getting a definitive answer has been more troublesome than one might expect. Since this question of alarm fitment was raised to us, we have requested full factory details from our colleagues at the manufacturing plant but for the aforementioned reasons, it has remained inconclusive. Therefore we enlisted the help of our own product technical experts to investigate. (Physical inspection sounds straightforward but in practice and reality, alarm immobiliser systems are no longer easy to locate as a stand-alone unit and are incorporated within the internal construction of the vehicle.)
With all that said, our conclusion is this model does not have an alarm unit fitted. Sadly, we are not able to advise on a retrospective fitment or a compatible third-party unit.
We are advised however, the absence of an alarm has no bearing on insurance group ratings for this model. We can also confirm that for our customers with Toyota Insurance the absence of an alarm has no impact on pricing or premiums. (Please note we are not able to confirm the approach other insurers might take and whether it’s a factor they may or may not take into account as a part of their approach to pricing)
Once again, please accept our sincere apologies for the time taken to confirm this, and hope it does not detract from your overall enjoyment of the car
Kind regards
Got the brush off so it's off to the Ombudsman for.me.Re: GR86 Alarm / immobiliser
Further to your recent contact with us, the purpose of this communication is to offer clarity and confirmation regarding the GR86 specification, with specific reference to the fitment, or non-fitment, of an alarm.
Before we confirm the situation, thank you for bearing with us during these last few weeks. It’s been frustrating that our investigations to seek clarity have been far lengthier than anticipated and for this we’re sorry. We’re also aware there has been some miscommunication and possibly some misunderstanding or misinterpretation of official communications; what should be a straightforward answer to a seemingly simple question has not until now, been forthcoming.
The GR86, designed, assembled and distributed from Japan, is a global model. As such and based on various and varying local requirements there are often specification differences from country to country even on the same model. Specification differences range from the type of alloy wheels, multimedia or infotainment systems, paint colours and indeed the inclusion or activation (or non- activation) of an alarm. For this reason, getting a definitive answer has been more troublesome than one might expect. Since this question of alarm fitment was raised to us, we have requested full factory details from our colleagues at the manufacturing plant but for the aforementioned reasons, it has remained inconclusive. Therefore we enlisted the help of our own product technical experts to investigate. (Physical inspection sounds straightforward but in practice and reality, alarm immobiliser systems are no longer easy to locate as a stand-alone unit and are incorporated within the internal construction of the vehicle.)
With all that said, our conclusion is this model does not have an alarm unit fitted. Sadly, we are not able to advise on a retrospective fitment or a compatible third-party unit.
We are advised however, the absence of an alarm has no bearing on insurance group ratings for this model. We can also confirm that for our customers with Toyota Insurance the absence of an alarm has no impact on pricing or premiums. (Please note we are not able to confirm the approach other insurers might take and whether it’s a factor they may or may not take into account as a part of their approach to pricing)
Once again, please accept our sincere apologies for the time taken to confirm this, and hope it does not detract from your overall enjoyment of the car
Kind regards
MrsMiggins said:
ToyotaGB said:
Dear MrsMiggins
Re: GR86 Alarm / immobiliser
Further to your recent contact with us, the purpose of this communication is to offer clarity and confirmation regarding the GR86 specification, with specific reference to the fitment, or non-fitment, of an alarm.
Before we confirm the situation, thank you for bearing with us during these last few weeks. It’s been frustrating that our investigations to seek clarity have been far lengthier than anticipated and for this we’re sorry. We’re also aware there has been some miscommunication and possibly some misunderstanding or misinterpretation of official communications; what should be a straightforward answer to a seemingly simple question has not until now, been forthcoming.
The GR86, designed, assembled and distributed from Japan, is a global model. As such and based on various and varying local requirements there are often specification differences from country to country even on the same model. Specification differences range from the type of alloy wheels, multimedia or infotainment systems, paint colours and indeed the inclusion or activation (or non- activation) of an alarm. For this reason, getting a definitive answer has been more troublesome than one might expect. Since this question of alarm fitment was raised to us, we have requested full factory details from our colleagues at the manufacturing plant but for the aforementioned reasons, it has remained inconclusive. Therefore we enlisted the help of our own product technical experts to investigate. (Physical inspection sounds straightforward but in practice and reality, alarm immobiliser systems are no longer easy to locate as a stand-alone unit and are incorporated within the internal construction of the vehicle.)
With all that said, our conclusion is this model does not have an alarm unit fitted. Sadly, we are not able to advise on a retrospective fitment or a compatible third-party unit.
We are advised however, the absence of an alarm has no bearing on insurance group ratings for this model. We can also confirm that for our customers with Toyota Insurance the absence of an alarm has no impact on pricing or premiums. (Please note we are not able to confirm the approach other insurers might take and whether it’s a factor they may or may not take into account as a part of their approach to pricing)
Once again, please accept our sincere apologies for the time taken to confirm this, and hope it does not detract from your overall enjoyment of the car
Kind regards
Got the brush off so it's off to the Ombudsman for.me.Re: GR86 Alarm / immobiliser
Further to your recent contact with us, the purpose of this communication is to offer clarity and confirmation regarding the GR86 specification, with specific reference to the fitment, or non-fitment, of an alarm.
Before we confirm the situation, thank you for bearing with us during these last few weeks. It’s been frustrating that our investigations to seek clarity have been far lengthier than anticipated and for this we’re sorry. We’re also aware there has been some miscommunication and possibly some misunderstanding or misinterpretation of official communications; what should be a straightforward answer to a seemingly simple question has not until now, been forthcoming.
The GR86, designed, assembled and distributed from Japan, is a global model. As such and based on various and varying local requirements there are often specification differences from country to country even on the same model. Specification differences range from the type of alloy wheels, multimedia or infotainment systems, paint colours and indeed the inclusion or activation (or non- activation) of an alarm. For this reason, getting a definitive answer has been more troublesome than one might expect. Since this question of alarm fitment was raised to us, we have requested full factory details from our colleagues at the manufacturing plant but for the aforementioned reasons, it has remained inconclusive. Therefore we enlisted the help of our own product technical experts to investigate. (Physical inspection sounds straightforward but in practice and reality, alarm immobiliser systems are no longer easy to locate as a stand-alone unit and are incorporated within the internal construction of the vehicle.)
With all that said, our conclusion is this model does not have an alarm unit fitted. Sadly, we are not able to advise on a retrospective fitment or a compatible third-party unit.
We are advised however, the absence of an alarm has no bearing on insurance group ratings for this model. We can also confirm that for our customers with Toyota Insurance the absence of an alarm has no impact on pricing or premiums. (Please note we are not able to confirm the approach other insurers might take and whether it’s a factor they may or may not take into account as a part of their approach to pricing)
Once again, please accept our sincere apologies for the time taken to confirm this, and hope it does not detract from your overall enjoyment of the car
Kind regards
They delivered it as a vehicle with an alarm. It was on docs they provided for collection and on the spec sheet, so they're in breach of Consumer Rights Act 2015 as item supplied is not as described.
I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
When I initially ordered in June it was with "3 day get you home" insurance which was then followed up by an application form in July which I completed and got an "acceptance" email.
Now at collection time this has been withdrawn without any warning or notification at all.
I was intending to use that as I would have another vehicle for a couple of days after so other arrangements had to be made- not the end of the world I know but would have been nice to have been informed of the change and withdrawal of that provision which was advertised at the time.
Now at collection time this has been withdrawn without any warning or notification at all.
I was intending to use that as I would have another vehicle for a couple of days after so other arrangements had to be made- not the end of the world I know but would have been nice to have been informed of the change and withdrawal of that provision which was advertised at the time.
MrsMiggins said:
They delivered it as a vehicle with an alarm. It was on docs they provided for collection and on the spec sheet, so they're in breach of Consumer Rights Act 2015 as item supplied is not as described.
I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
Would be very interested to know how you get on. I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
Has this issue already been picked up by the motoring press ? (Not that it necessarily compels Toyota to take any action).
MrsMiggins said:
They delivered it as a vehicle with an alarm. It was on docs they provided for collection and on the spec sheet, so they're in breach of Consumer Rights Act 2015 as item supplied is not as described.
I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
I bought a Honda motorbike 2 years ago, advertised as having adjustable rear suspension.I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
Turned out it hadn't.
People who complained to Honda were given a £300 voucher to spend at Honda dealer.
I guess Toyota will do similar if pushed?
Kananga said:
MrsMiggins said:
They delivered it as a vehicle with an alarm. It was on docs they provided for collection and on the spec sheet, so they're in breach of Consumer Rights Act 2015 as item supplied is not as described.
I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
Would be very interested to know how you get on. I reckon they're in the clear for cars not yet collected but customers who've already got their cars are entitled to what they've paid for.
Has this issue already been picked up by the motoring press ? (Not that it necessarily compels Toyota to take any action).
I just posted on GR-Zoo but probably worth repeating here.
It has just occurred to me that we all paid our deposits by card and therefore possibly have recourse under Section 75 of the Consumer Credit Act.
I've just emailed Toyota again to tell them
I've suggested to Toyota that it'll be easier and cheaper to fix it now than deal with all that s
t.
It has just occurred to me that we all paid our deposits by card and therefore possibly have recourse under Section 75 of the Consumer Credit Act.
I've just emailed Toyota again to tell them
- I've raised a case with The Motor Ombudsman
- they're quoting 6 months lead time
- I'm going to escalate to Trading Standards
- I'm going to complain to my CC provider
I've suggested to Toyota that it'll be easier and cheaper to fix it now than deal with all that s
t.Mr-B said:
No it hasn't been picked up by the press, well not yet. Not the only things missing on delivery, rear view mirror was supposed to be auto dimming and wasn't, rear parking sensors had to be retro fitted by the dealer, paint sold as metallic/pearlescent was just plain flat, for such a large company they do know how to fucj things up.
What colour paint was that and how would that get resolved?The red colour was described either as metallic or pearlescant, it was flat, the electric blue was described as pearlescant and it was flat, there may have been another but it wasn't ever resolved. I saw the red in person on a press car before first deliveries and it was disappointing.
Mr-B said:
No it hasn't been picked up by the press, well not yet. Not the only things missing on delivery, rear view mirror was supposed to be auto dimming and wasn't, rear parking sensors had to be retro fitted by the dealer, paint sold as metallic/pearlescent was just plain flat, for such a large company they do know how to fucj things up.
Given the various issues, I wonder if there is a case for more than just a nominal amount to spent on merchandise. Eg. Lack of auto dimming mirror + alarm should be worth close to the deposit ?
Gassing Station | Toyota | Top of Page | What's New | My Stuff