Timewasters when selling Porsches

Timewasters when selling Porsches

Author
Discussion

rich 36

13,739 posts

267 months

Friday 12th December 2003
quotequote all
Or a (person born in France)whod looking over a car initially agrees a deal, only to try and re-negotiate during a test drive in a perfectly saleable car...

kamal_raza

Original Poster:

4,226 posts

245 months

Friday 12th December 2003
quotequote all
I would be happy with £36k in a private sale....which is well within the limits on a 99 car..do remember that mileage, spec and conditon have a bearing..A 17" wheeled car with 50k miles, no sepc and yellow indicators will be cheap..

Tips are NEVER cheaper than manuals in London!

Agreed on colour.

If you can afford a £30k+ car than cash flow at Christmas should not be an issue... The days of going out for fish and chips on friday "pay-day" are gone.

I would argue that for the wealthy, who are busy during the rest of the year, this should be the optimum time to buy a car or a house or whatever...

Its just become an annoying perception..."ooh its Christmas I cannot buy a car..." or "OOH its Christmas so I must drink and be merry and act stupid for the next 10 days and eat Turkey and nuts and er....watch the queen's speach and er....buy perfume!"

Wacky Racer

38,178 posts

248 months

Friday 12th December 2003
quotequote all
kamal_raza said:

If you can afford a £30k+ car than cash flow at Christmas should not be an issue... The days of going out for fish and chips on friday "pay-day" are gone.

I would argue that for the wealthy, who are busy during the rest of the year, this should be the optimum time to buy a car or a house or whatever...

Its just become an annoying perception..."ooh its Christmas I cannot buy a car..." or "OOH its Christmas so I must drink and be merry and act stupid for the next 10 days and eat Turkey and nuts and er....watch the queen's speach and er....buy perfume!"


Years ago, I sold a Triumph Spitfire on Boxing day, and once bought a Morgan + 8 on Christmas day....

(Both private sales)

ChrisW.

6,325 posts

256 months

Friday 12th December 2003
quotequote all
Kamal, this is a wind up.
If you know so much about what a car is worth and when the best time is to buy it, why aren't you buying now and selling in the late spring / summer ?
If you choose to sell at a low point, why complain at the offers from dealers who don't want to buy either.
You don't have to accept any price, and if you don't ultimately want to sell, then don't buy.
If you want to enjoy buying and then have somebody else sell for you, then you know you will have to pay -- but why be so rude about them ?
Why not stop complaining, use your brains and make a note to do it better next time. The art to selling, is buying right.
Can't you see what fun everybody is having ?
Oops, --- I hope I haven't spoilt the thread ---

Henry-F

4,791 posts

246 months

Saturday 13th December 2003
quotequote all
Kamal. You raise a multitude of points, I`m not going to answer them all, time at 1.30am is too prescious. However:

You called me on the phone to value a car. I hear exactly the same description for every car I`m offered. They are all the best cars in the world and need not a jot of work to sell on. I read between the lines and, (oddly for a dealer), try to guess a realistic, even cautious value. Most dealers tend to bander massive numbers around to get you there then start the bidding. Your car was the odd exception, a car that was exactly as you described it, possibly even better. This you only know when you see a car in the flesh.

I told you not to come one Saturday because we were too busy. I am very glad I did. Saturdays can be a nightmare with volume of customers and if I felt the need to stop more people coming so as to improve the quality of service those already booked in to see us received then that is a good thing. I sacrificed potential income to help maintain standards. We have all been to restaurants who pack them in up to the rafters and end up with customers walking out half way through the evening due to poor service.

Anyway that`s enough of my company. The reason I`m sitting here so late is because you said a very very dangerous thing in one of your rantings. Sale or return is a good thing. I`m going to start another reply on that one subject in the hope it gets posted as a stand alone subject in it`s own right.

Henry.

JamieBeeston

9,294 posts

266 months

Saturday 13th December 2003
quotequote all
Henry-F said:

I told you not to come one Saturday because we were too busy. I am very glad I did. Saturdays can be a nightmare with volume of customers and if I felt the need to stop more people coming so as to improve the quality of service those already booked in to see us received then that is a good thing. I sacrificed potential income to help maintain standards. We have all been to restaurants who pack them in up to the rafters and end up with customers walking out half way through the evening due to poor service.

Henry.


Having seen first hand, the time and attention paid to the 'public' by Henry, I can vouch first hand for this.

I arrived a tad early, and saw Henry chatting with some other customers...

Rather than leave them alone to run over and greet and new customer... Henry acknowledged my presence, but carried on chatting with them, for a split second i was titsed off, but then I put myself in their shoes, and realised that were it me looking around, I wouldnt want the Sales guy running off every 5 mins to see someone else, it would make me feel my business wasnt appreciated. and when spending these amounts of money, how often have we ALL whinged when we dont get the 'attention we deserve' from a dealer.

As it was, I was stood there for a minute, before soomeone else wandered over, and made sure i was ok / needed a drink etc.

Then, when my 'time' came round. I had auld henners to myself .. all in 100%, with no distractions (well, apart from ADT :P )

I wouldnt hesitate to buy from H, and applaud his standards, turning down potential business, JUST to ensure quality of service is VERY unusual..

its unusual for me to be impressed by service outside of my own company, but my trip to see Henry impressed me.

Henry-F

4,791 posts

246 months

Saturday 13th December 2003
quotequote all
This post is in response to a quote made by someone trying to sell their car without too much success, he was discussing the various options available and said :

3) Do use the sale or return facility as its seems like the only way to get a fair (NOT RIDICULOUS) price for your Porsche.


The theory behind a "sale or return" or "commision" deal with a trader is great. They have your car and try to sell it for you. They don`t have to pay for it until they have been paid by their customer. They use their advertising platform and sales skills, you get more for your car that would be achievable from an outright trade purchase.

I will say from the outset that I think a good car dealer should have the ability to buy their own stock outright. If you are dealing in such expensive goods I think the ability to buy cars outright also shows you have the ability to step in when things go wrong and write out the necessary cheque to resolve the situation.

There are one or two things that can go fundamentally wrong with commision sales.

You leave the car with a dealer who promises the earth. When, after some time the car hasn`t sold and you want to take it back you are faced with a bill for, advertising / preparation work / mechanical work / paint work / storage etc. This can run into thousands of pounds. Either pay it or you don`t get your car back.


The dealer borrows against your car. If you get your car back it is at best un-saleable because of the outstanding finance on it or at worst re-possesed by the finance company.

The dealer sells your car. Unfortuately greed gets the better of him and he decides to "invest" the money in another car, (or simply pisses it up the wall). This car takes a while to sell and he has to sell someone elses car to pay you off. He then does the same with another car, and another, a bit like a gambler standing by a fruit machine - just one more go and I`ll hit the jackpot. Eventually it all gets too much and he ceases trading. Sadly there is not enough money in the pot and someone doesn`t get their money.


The dealer has your car and uses it as a handy source for spare parts. After all it`s going to sell on and so you`ll be none the wiser. Unless of course it doesn`t sell and you get the car back. I wonder how you would prove the gearbox in your 8 year old car wasn`t the one it went in with !!


The car is stolen from the, it now turns out, uninsured dealers.

The car is damaged whilst in the possesion of the, now uninsured and uninterested, dealer.

Your car becomes the dealer`s new "smoke" for a couple of months.

The dealer was an honest man but sadly not the best businessman in the world. His lovely showroom, the whole reason you trusted him in the first place, was just too expensive on the mortgage payments. He did receive money from your sale but it went into the pot and the bank had first dabs when they forced him into liquidation.

The again honest and hard working dealer is sadly defrauded whilst selling you car with a scam involving two women, a crying baby, a terible case of diorreah and a stolen bankers draft. Sadly you lose your car. Our dealer would love to help but simply doesn`t have any money.


And so it goes on and on. My comments are not aimed at anyone or any company in particular - they are just general comments and observations based on what I`ve seen.

We do sell some cars on SOR ourselves but mostly just buy stuff outright. The main reason for using sale or return is that the car is either too expensive or under spec / condition.

The one time we do favour SOR is when a car is hard to value. You know it`s £20k but someone might give £30k if you`re writing out a cheque you fear the worst and assume you`ll only get the £20k.

The other time it works is when the car is very expensive. a £100k car will limit some people`s ability to purchase further stock and so they may hit the car very hard on an outright purchase to reflect this. With SOR they don`t have to factor this "hit" into the deal.

All I`m saying is go steady. It isn`t the wonder cure to selling a car you might think it is.


Henry



Henry-F

4,791 posts

246 months

Saturday 13th December 2003
quotequote all
You should get to bed Jamie, it`s way past your bedtime !! I`m off to grab some beauty sleep myself, not that it`s needed of course. Thanks for the kind words, much appreciated.

H.

JamieBeeston

9,294 posts

266 months

Saturday 13th December 2003
quotequote all
Henry-F said:
You should get to bed Jamie, it`s way past your bedtime !! I`m off to grab some beauty sleep myself, not that it`s needed of course. Thanks for the kind words, much appreciated.

H.



Bed Time ???

This is my office hours..

Didnt you know.. Servers only break at night and hackers only fiddle outside of school hours..

FYI, had a call from Clive asking after her today always the way

Bad service is to be complained about, good service is to be shouted about.

Its how I my customers are to me (only the latter of course )

and its how I am to everyone else.

If I dont like it, you WILL know about it..

if i DO like it, EVERYONE will know about it

hermanthegerman

228 posts

267 months

Saturday 13th December 2003
quotequote all
Henry-F said:
This post is in response to a quote made by someone trying to sell their car without too much success, he was discussing the various options available and said :

3) Do use the sale or return facility as its seems like the only way to get a fair (NOT RIDICULOUS) price for your Porsche.


The theory behind a "sale or return" or "commision" deal with a trader is great. They have your car and try to sell it for you. They don`t have to pay for it until they have been paid by their customer. They use their advertising platform and sales skills, you get more for your car that would be achievable from an outright trade purchase.

I will say from the outset that I think a good car dealer should have the ability to buy their own stock outright. If you are dealing in such expensive goods I think the ability to buy cars outright also shows you have the ability to step in when things go wrong and write out the necessary cheque to resolve the situation.

There are one or two things that can go fundamentally wrong with commision sales.

You leave the car with a dealer who promises the earth. When, after some time the car hasn`t sold and you want to take it back you are faced with a bill for, advertising / preparation work / mechanical work / paint work / storage etc. This can run into thousands of pounds. Either pay it or you don`t get your car back.


The dealer borrows against your car. If you get your car back it is at best un-saleable because of the outstanding finance on it or at worst re-possesed by the finance company.

The dealer sells your car. Unfortuately greed gets the better of him and he decides to "invest" the money in another car, (or simply pisses it up the wall). This car takes a while to sell and he has to sell someone elses car to pay you off. He then does the same with another car, and another, a bit like a gambler standing by a fruit machine - just one more go and I`ll hit the jackpot. Eventually it all gets too much and he ceases trading. Sadly there is not enough money in the pot and someone doesn`t get their money.


The dealer has your car and uses it as a handy source for spare parts. After all it`s going to sell on and so you`ll be none the wiser. Unless of course it doesn`t sell and you get the car back. I wonder how you would prove the gearbox in your 8 year old car wasn`t the one it went in with !!


The car is stolen from the, it now turns out, uninsured dealers.

The car is damaged whilst in the possesion of the, now uninsured and uninterested, dealer.

Your car becomes the dealer`s new "smoke" for a couple of months.

The dealer was an honest man but sadly not the best businessman in the world. His lovely showroom, the whole reason you trusted him in the first place, was just too expensive on the mortgage payments. He did receive money from your sale but it went into the pot and the bank had first dabs when they forced him into liquidation.

The again honest and hard working dealer is sadly defrauded whilst selling you car with a scam involving two women, a crying baby, a terible case of diorreah and a stolen bankers draft. Sadly you lose your car. Our dealer would love to help but simply doesn`t have any money.


And so it goes on and on. My comments are not aimed at anyone or any company in particular - they are just general comments and observations based on what I`ve seen.

We do sell some cars on SOR ourselves but mostly just buy stuff outright. The main reason for using sale or return is that the car is either too expensive or under spec / condition.

The one time we do favour SOR is when a car is hard to value. You know it`s £20k but someone might give £30k if you`re writing out a cheque you fear the worst and assume you`ll only get the £20k.

The other time it works is when the car is very expensive. a £100k car will limit some people`s ability to purchase further stock and so they may hit the car very hard on an outright purchase to reflect this. With SOR they don`t have to factor this "hit" into the deal.

All I`m saying is go steady. It isn`t the wonder cure to selling a car you might think it is.


Henry






And the moral of this story is "No dealer can be trusted unless their surname is Firman" . Despite the disclaimer near the end, there's so much innuendo in the above post, it should be renamed "Carry On Henry".

Didn't fancy answering the "Bug Price" question Henry ? If you're gonna use this platform for your PR, it's only fair you should be prepared to answer some "difficult" questions.

henry-F

4,791 posts

246 months

Saturday 13th December 2003
quotequote all
Right then Herman it`s Saturday, we`re busy and so no I`m not going to answer the bug price question - but I will when I get a moment.

The reason I stayed up until 2.30am responding to the SOR issue was not to further our cause. If I wanted to do that there are much more effective ways of doing that than spending hours typing posts on a forum where a few like minded enthusiasts chew the fat. The mags reach 30,000 people each month and are probably read by 50,000.

I said what I did because it is reality. Wake up and smell the roses. No I can`t name names because that would be unfair - but I could. Companies and individuals, some still in the Porsche business, some not.

There are other good car dealers out there. There are also some bad ones. you lot aren`t stupid you`ll make your own minds up. I chose to reveal my identity rather than hide behind a "handle" because I`ve got nothing to hide, and hopefully people will view my ramblings with a little more respect given they are based on experience. If we get business from the site that great, but it`s not why I`m here.

In truth time will tell. Companies come and go, people get ripped off and lose their cars and or money through various scams, sadly their pride usually prohibits them from shouting about it. SOR can work. I just don`t want poeple to think it`s a no risk, no lose situation. It isn`t.

Henry

mustard

6,992 posts

246 months

Saturday 13th December 2003
quotequote all
In support of our 'henry' there are many stories around of less than satisfactory SOR dealings, IIRC Haydon Daytune is one that left a few folks with a rather bitter taste in Lotus circles.

SOR can work very effectively, usually when the customer has an already well established rapour with the trader

Melv

4,708 posts

266 months

Saturday 13th December 2003
quotequote all
Or the car gets used for a photo shoot and article......ref blue 3.8RSR in a couple of mags recently..............

Melv
BTW, it's gone to Singapore.....

kamal_raza

Original Poster:

4,226 posts

245 months

Saturday 13th December 2003
quotequote all
Chris W

Guess you still dont get the message....

1) YOU GET COMPLETE TIMEWASTERS WHEN TRYING TO SELL EXPENSIVE CARS..THEY RARELY HAVE A "BRASS FARTHING" to rub together...

Here is an email from one such idiot

"vehicle is probably highly overvalued as it stands but subject to full certification of no serious accident damage and no chooky I'd give you GBP31k"

2) I dont have any issue with selling now or in Spring but I really fail to understand why people wont buy now. If you cannot affford to pay (!!) for Christmas then you cannot really afford a £30-40k car...

3)Dealers have a reason for being BUT I question why people buy from Porsche Dealers at £10k margins which can only ever be a massive loss for them the next time round. The point is that buyers are willing to pay £10k more for a car and so demand is not the issue..(any economist can explain that to you)...the problem is that sellers suffer because to get a sale they have to sell their cars to the trade because buyers are stupid enough to believe that they are really getting "value added." I have had very poor experience of main dealers and specialists alike. There is a reason why car dealers have poor reputations and are one of the most complained about retailers....

4)Henry you are absolutely correct about SOR-point well made...

5)The point about the value is, Henry, how the hell do you manage to buy cars to sell if you low ball people by £3k when they phone...do you treat everyone with such contempt or just the general public? In terms of Saturday visit...you lost a sale and 2 further opportunities to buy and sell...but hey I guess you wouldnt want me as a customer as I would expect you to earn your margin

6) Millenium bug price-I dont really understand it....other than to say...you can buy a car with a margin but no "value added" other than the fact that Henry has taken the risk to buy and stock a car that was being PX'd, traded or auctioned. I assume that you would still have a 90 warranty and the car would have to be roadworthy??? Here is a quote from 911 virgin website

"The pink price is for the car exactly as it stands, no guarantee, no pre-sales service, nothing. You are guaranteed clean title to the car in terms of ownership but that is it. We make no exceptions. If the engine blows up on the way home then we will advise you on the best way to go but not dip into our pocket to effect a repair. Basically it allows you to buy the car at what we reckon is the going private sale price. It also allows you to make comparisons with other dealers if you feel all they are going to do is wipe over the car with an oily rag before you take delivery. Do remember though that you are buying the very same car which we are happy to put in for a service and then stand by, we don`t have a separate lot of cars round the back which we sell in this way !"[/B]

ON THIS BASIS surely you may aswell pop along to an auction or private sale and save yourself £2-3k!!as there is no way the cars are at "private sale prices"








>> Edited by kamal_raza on Saturday 13th December 16:35

>> Edited by kamal_raza on Saturday 13th December 16:37

tony wright

1,004 posts

251 months

Saturday 13th December 2003
quotequote all
Kamal, a friend of mine delayed selling his 6 mth old SL500 to a dealer at Xmas because he was sure he could get a better price.

Eventually sold it when it was one year old for £4,250 MORE, than the best price he could get for it at 6 month old.(dealer)

The above mentioned Xmas dealer offered him just over £3,000 more, when his car was six months older and had a further 2,000 miles on the clock. (figure that out)

JamieBeeston

9,294 posts

266 months

Saturday 13th December 2003
quotequote all
tony wright said:

The above mentioned Xmas dealer offered him just over £3,000 more, when his car was six months older and had a further 2,000 miles on the clock. (figure that out)


Availability and Demand!

simple

mustard

6,992 posts

246 months

Saturday 13th December 2003
quotequote all
December is a sh1te month for trying to trade a late model car to one of the big plc's.... they want all their money in the bank come year end

kamal_raza

Original Poster:

4,226 posts

245 months

Saturday 13th December 2003
quotequote all
But why is December bad...I just dont get it...with easy credit and the consumer's love of Christmas as a time of spending..why should car sales dwindle.

As for dealers...I would suggest that they are just trying it on....let everyone believe that cars dont sell around Christmas and hope to bag a bargain...

I can sort of understand the whole issue with convertibles being worth a bit less because not everyone is reminded about how much they want one when they see some ugly bloke with some gorgeous blonde on a hot summer's day and think "that could be me"...but why should someone who can afford a £30k to £40k car that is nice to use all the year round not buy one now...plus where are all these supposed bargains...

Mustard

6,992 posts

246 months

Saturday 13th December 2003
quotequote all
December is the month of tumble weed, the weather is sh1te and everyone talks doom and gloom due to the absense of punters,happens every year. Everyone is to busy doing everything else for christmas to worry about a new car and any spare cash is blown over the festive period (and that Caribbean holiday in Jan at the prestige end!).

Oh and the sales staff have fallen asleep if any customers do actually venture in, either that or they are hung over!

See you in January folks... the lights on but nobodys in!

phib

4,464 posts

260 months

Saturday 13th December 2003
quotequote all
Not Sure if this helps ( and don't mean to be rude) KR but this is why I wouldnt buy now because:

1. My Companys financial year ends on the 31st of dec so we are flat out 6 fig bonus's rest on the next 3 weeks.

2. Spent today shopping for xmas presents basically crap for extended family complete waste of time but has to be done

3. Weather is sh*t so drive BMW rather than nice car as it gets filthy every time I take it diown the lane to the main road.

4. I can't be ars*d to drive into manic local town let alone london with loads of shoppers to look at a car.

5. Going away for xmas and new year so whats the point in having nice car sat in garage and me away for a month.

However if the right car at the RIGHT price (i.e. cheap) came up I would probably make the effort !!