Kia engine woes… any solutions?
Discussion
SteBrown91 said:
Zedboy said:
He's a hard working public servant who knows he's been daft, married to a nurse with 2 youngsters and precious few funds to repair/replace.
Not sure what this has to do with anything? Working in the public sector doesn’t mean you deserve a break for not doing something glaringly obvious. The cars even tell you to service them for f
ks sake!It’s like those morons who can’t be bothered to insure their house for £15 quid a month but wheel out the go fund me and Facebook campaign when it burns down.
the-norseman said:
SteBrown91 said:
Not sure what this has to do with anything? Working in the public sector doesn’t mean you deserve a break for not doing something glaringly obvious. The cars even tell you to service them for fks sake!
It’s like those morons who can’t be bothered to insure their house for £15 quid a month but wheel out the go fund me and Facebook campaign when it burns down.
Reminds me of the Facebook posts you see begging for stuff, usually have to drop in there that they are a NHS key worker or something similar. ks sake!It’s like those morons who can’t be bothered to insure their house for £15 quid a month but wheel out the go fund me and Facebook campaign when it burns down.
Where are we drawing the line?
Just to add that if an engine has seized due to lack of maintenance, it will usually have been running in very poor conditions long before it seized. Three years in a diesel without oil changes, the oil will be thin like diesel with a lot of sludge and carbon build up, all the bearings will be very worn, the bores will probably be scored, so getting it fixed won't probably fix it permanently. You might be able to change the bearings that caused it to seize and give it fresh oil but the rest of it will be in a poor condition, it won't last long. Hence if it is fixed, trade it in immediately.
Even if a Kia dealer did fit an exchange bottom end, the top end will still be dodgy.
Even a used engine from eBay, if it runs is still an unknown quantity and can't be relied on, so if this does work, still trade it in immediately and get something else.
And this is the reason you need a good service history when you're buying a used car, you need to see the oil changes every year at the very least. Or you could be buying this chap's Kia with en eBay engine that lasts you 3 months then seizes again. Make sure the service record matches the car too and it's not a made up service book.
Even if a Kia dealer did fit an exchange bottom end, the top end will still be dodgy.
Even a used engine from eBay, if it runs is still an unknown quantity and can't be relied on, so if this does work, still trade it in immediately and get something else.
And this is the reason you need a good service history when you're buying a used car, you need to see the oil changes every year at the very least. Or you could be buying this chap's Kia with en eBay engine that lasts you 3 months then seizes again. Make sure the service record matches the car too and it's not a made up service book.
unsprung said:
If I'd run that dealership, I'd offer the customer something like:
1. For a reduced flat fee, the dealership will audit the vehicle, the engine in particular, to arrive at a clear assessment. The outcome is provided in writing and the customer may do whatever he likes, no obligation.
2. If the damage is blessedly light, the dealership can perform needed repairs and, cognisant of the family budget, offer to roll the cost of repair into the remaining monthly payments.
What if the engine has further defects not immediately obvious from the first inspection (e.g. blocked oil galleries as mentioned earlier)? If it goes bang after that, your on the hook.1. For a reduced flat fee, the dealership will audit the vehicle, the engine in particular, to arrive at a clear assessment. The outcome is provided in writing and the customer may do whatever he likes, no obligation.
2. If the damage is blessedly light, the dealership can perform needed repairs and, cognisant of the family budget, offer to roll the cost of repair into the remaining monthly payments.
SteveKTMer said:
And this is the reason you need a good service history when you're buying a used car,
Unless you know and trust the people creating that service history, I wouldn't trust much of it regardless. Take everything with a pinch of salt.it's sad the motor industry is the way it is, but it is often a bad place everywhere...and on all sides. Owners, buyers, sellers, maintenance.
Even another query that pops up often, everywhere....and a well responded/answered test here.
https://www.youtube.com/watch?v=2SwGZV2m9fM
Jakg said:
unsprung said:
If I'd run that dealership, I'd offer the customer something like:
1. For a reduced flat fee, the dealership will audit the vehicle, the engine in particular, to arrive at a clear assessment. The outcome is provided in writing and the customer may do whatever he likes, no obligation.
2. If the damage is blessedly light, the dealership can perform needed repairs and, cognisant of the family budget, offer to roll the cost of repair into the remaining monthly payments.
What if the engine has further defects not immediately obvious from the first inspection (e.g. blocked oil galleries as mentioned earlier)? If it goes bang after that, your on the hook.1. For a reduced flat fee, the dealership will audit the vehicle, the engine in particular, to arrive at a clear assessment. The outcome is provided in writing and the customer may do whatever he likes, no obligation.
2. If the damage is blessedly light, the dealership can perform needed repairs and, cognisant of the family budget, offer to roll the cost of repair into the remaining monthly payments.
"I'm sorry. There's nothing more we can do."
The dealership is not a deity. It's neither a charity nor a bank. It's a business.
Steeped in the universe of motors, and with vast accumulated knowledge and experience... the dealer has a unique ability to help customers solve problems.
The dealer does not accept responsibility that belongs to the customer.
SteveKTMer said:
if an engine has seized due to lack of maintenance, it will usually have been running in very poor conditions long before it seized.
How could words like yours have changed the relationship between manufacturer, dealer, and customer? (in the story shared here by the OP)
SteveKTMer said:
Just to add that if an engine has seized due to lack of maintenance, it will usually have been running in very poor conditions long before it seized. Three years in a diesel without oil changes, the oil will be thin like diesel with a lot of sludge and carbon build up, all the bearings will be very worn, the bores will probably be scored, so getting it fixed won't probably fix it permanently. You might be able to change the bearings that caused it to seize and give it fresh oil but the rest of it will be in a poor condition, it won't last long. Hence if it is fixed, trade it in immediately.
Even if a Kia dealer did fit an exchange bottom end, the top end will still be dodgy.
Even a used engine from eBay, if it runs is still an unknown quantity and can't be relied on, so if this does work, still trade it in immediately and get something else.
And this is the reason you need a good service history when you're buying a used car, you need to see the oil changes every year at the very least. Or you could be buying this chap's Kia with en eBay engine that lasts you 3 months then seizes again. Make sure the service record matches the car too and it's not a made up service book.
You are assuming there was oil in it, or enough, Even if a Kia dealer did fit an exchange bottom end, the top end will still be dodgy.
Even a used engine from eBay, if it runs is still an unknown quantity and can't be relied on, so if this does work, still trade it in immediately and get something else.
And this is the reason you need a good service history when you're buying a used car, you need to see the oil changes every year at the very least. Or you could be buying this chap's Kia with en eBay engine that lasts you 3 months then seizes again. Make sure the service record matches the car too and it's not a made up service book.
No main agent will touch it, I recovered one yesterday, started up and drove it on to the truck, 2018 Focus estate, loaded extras one, less than 17k miles, 1 owner, full main agent service history,
The guy said the clutch pedal stuck down a couple of times, they sold him a new car.
Personally I'd sell as is - spares or repair on autotrader.
I'd never put some random engine in. It'll have come from a written off car and may have been mistreated just as bad as the son in law did..
Plus what if the replacement engine is already bawked or flood damage.
There's no way a seller can say that they ran it/drove it before removing it...
I'd never put some random engine in. It'll have come from a written off car and may have been mistreated just as bad as the son in law did..
Plus what if the replacement engine is already bawked or flood damage.
There's no way a seller can say that they ran it/drove it before removing it...
anyoldcardave said:
I recovered one yesterday, started up and drove it on to the truck, 2018 Focus estate, loaded extras one, less than 17k miles, 1 owner, full main agent service history,
The guy said the clutch pedal stuck down a couple of times, they sold him a new car.
Sorry The guy said the clutch pedal stuck down a couple of times, they sold him a new car.
I'm going to have to ask the question that, surely, others are thinking of too:How does a customer have only 17K miles as well as a full main agent service history... and require a new car?
unsprung said:
anyoldcardave said:
I recovered one yesterday, started up and drove it on to the truck, 2018 Focus estate, loaded extras one, less than 17k miles, 1 owner, full main agent service history,
The guy said the clutch pedal stuck down a couple of times, they sold him a new car.
Sorry The guy said the clutch pedal stuck down a couple of times, they sold him a new car.
I'm going to have to ask the question that, surely, others are thinking of too:How does a customer have only 17K miles as well as a full main agent service history... and require a new car?
He then asked me if it was normal for a clutch to fail with so few miles, time to play the dumb { diplomatic lol} truck driver.
He also said someone will get a very good car, yep, they just bought some very nice retail stock.
He then said they were picking him up tomorrow, of course they were lol, to hand over his new car.
I know how it goes down, " It is X amount to diagnose, could be Y amount to fix, might have other issues at 6 years old, time to change it " Basically scaring them, politely, into it. " best not drive it, we will send a truck to collect it " Customer service innit
For all I know an overmat caught it, maybe a slave has got sticky, at worst it is leaking and the car needs a clutch, but he got a new car.
It really would not surprise me if the car is already valeted,and on sale, as is, and will get " Fixed" if the new buyer complains of the same issue.
The guy who thinks the main agent will help the OP, or his son, is in cloud cuckoo land, they only strip engines to try and avoid warranty claims, and do not take on replacing engines with new, unless the customer pays the quoted price.
9k for a 1.0 Ecoboost, the OP is probably looking at a quote of over 10k, plus a charge for diagnostics, @ 100 plus an hour. plus VAT.
Edited by anyoldcardave on Friday 23 August 19:37
anyoldcardave said:
That is exactly the same question on my mind when he gave me the key, I started it, reversed it from his drive, turned it around, and drove it up the ramps and onto the truck.
He then asked me if it was normal for a clutch to fail with so few miles, time to play the dumb { diplomatic lol} truck driver.
He also said someone will get a very good car, yep, they just bought some very nice retail stock.
He then said they were picking him up tomorrow, of course they were lol, to hand over his new car.
I know how it goes down, " It is X amount to diagnose, could be Y amount to fix, might have other issues at 6 years old, time to change it " Basically scaring them, politely, into it. " best not drive it, we will send a truck to collect it " Customer service innit
For all I know an overmat caught it, maybe a slave has got sticky, at worst it is leaking and the car needs a clutch, but he got a new car.
It really would not surprise me if the car is already valeted,and on sale, as is, and will get " Fixed" if the new buyer complains of the same issue.
The guy who thinks the main agent will help the OP, or his son, is in cloud cuckoo land, they only strip engines to try and avoid warranty claims, and do not take on replacing engines with new, unless the customer pays the quoted price.
9k for a 1.0 Ecoboost, the OP is probably looking at a quote of over 10k, plus a charge for diagnostics, @ 100 plus an hour. plus VAT.
Dealers are often con artists out only to extract money from customers, never to give good honest service.He then asked me if it was normal for a clutch to fail with so few miles, time to play the dumb { diplomatic lol} truck driver.
He also said someone will get a very good car, yep, they just bought some very nice retail stock.
He then said they were picking him up tomorrow, of course they were lol, to hand over his new car.
I know how it goes down, " It is X amount to diagnose, could be Y amount to fix, might have other issues at 6 years old, time to change it " Basically scaring them, politely, into it. " best not drive it, we will send a truck to collect it " Customer service innit
For all I know an overmat caught it, maybe a slave has got sticky, at worst it is leaking and the car needs a clutch, but he got a new car.
It really would not surprise me if the car is already valeted,and on sale, as is, and will get " Fixed" if the new buyer complains of the same issue.
The guy who thinks the main agent will help the OP, or his son, is in cloud cuckoo land, they only strip engines to try and avoid warranty claims, and do not take on replacing engines with new, unless the customer pays the quoted price.
9k for a 1.0 Ecoboost, the OP is probably looking at a quote of over 10k, plus a charge for diagnostics, @ 100 plus an hour. plus VAT.
Edited by anyoldcardave on Friday 23 August 19:37
I wonder will the moderator nazi's delete that as well. Seems they still don't like people telling the truth about such things.
anyoldcardave said:
He then said they were picking him up tomorrow, of course they were lol, to hand over his new car.
I know how it goes down, " It is X amount to diagnose, could be Y amount to fix, might have other issues at 6 years old, time to change it " Basically scaring them, politely, into it. " best not drive it, we will send a truck to collect it " Customer service innit
My only experience is as a customer, but I've never heard of service and sales deparments co-operating like that. I thought they generally hated each other?I know how it goes down, " It is X amount to diagnose, could be Y amount to fix, might have other issues at 6 years old, time to change it " Basically scaring them, politely, into it. " best not drive it, we will send a truck to collect it " Customer service innit
Sheepshanks said:
My only experience is as a customer, but I've never heard of service and sales deparments co-operating like that. I thought they generally hated each other?
Not sure about hate.But sales are just that. They'll say and claim anything to make the sale, after that they don't give a toss, and it all goes to the service dept, who then have to try and deal with it.
But usually they're inept and only good at getting money from customers too.
Say 90% of the time it's basic routine stuff that they can deal with, the rest....they'll fire the parts cannon at the customers expense. Rarely are there good competent technicians that can diagnose or repair properly.
Although there is also the aspect of the insane rates they charge for substandard service....few can then afford to pay for their inept workers to try and diagnose or fire the parts cannon either.
So at least if they refuse to take on the work, they are doing the customer a favour.
Cars can be a nightmare these days, somethings are not easy to diagnose, but when dealers have the manufacturer behind them, their workers should be at the pinnacle, the best trained, the best equipment and tools available. Sadly it's usually the opposite, for the highest price.
stevieturbo said:
Not sure about hate.
But sales are just that. They'll say and claim anything to make the sale, after that they don't give a toss, and it all goes to the service dept, who then have to try and deal with it.
But usually they're inept and only good at getting money from customers too.
Say 90% of the time it's basic routine stuff that they can deal with, the rest....they'll fire the parts cannon at the customers expense. Rarely are there good competent technicians that can diagnose or repair properly.
Although there is also the aspect of the insane rates they charge for substandard service....few can then afford to pay for their inept workers to try and diagnose or fire the parts cannon either.
So at least if they refuse to take on the work, they are doing the customer a favour.
Cars can be a nightmare these days, somethings are not easy to diagnose, but when dealers have the manufacturer behind them, their workers should be at the pinnacle, the best trained, the best equipment and tools available. Sadly it's usually the opposite, for the highest price.
How about you post up whatever trade you`re in so we can all pile in for a "tar with same brush" circlejerk. But sales are just that. They'll say and claim anything to make the sale, after that they don't give a toss, and it all goes to the service dept, who then have to try and deal with it.
But usually they're inept and only good at getting money from customers too.
Say 90% of the time it's basic routine stuff that they can deal with, the rest....they'll fire the parts cannon at the customers expense. Rarely are there good competent technicians that can diagnose or repair properly.
Although there is also the aspect of the insane rates they charge for substandard service....few can then afford to pay for their inept workers to try and diagnose or fire the parts cannon either.
So at least if they refuse to take on the work, they are doing the customer a favour.
Cars can be a nightmare these days, somethings are not easy to diagnose, but when dealers have the manufacturer behind them, their workers should be at the pinnacle, the best trained, the best equipment and tools available. Sadly it's usually the opposite, for the highest price.
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