XF Boot Won't Open - Help

[Sheepshanks]

Extra 300 Driver said:

My order of approach would be:

Warranty Co.
Dealer (Fault existed at delivery although not discovered until the boot failed)
Jaguar (Faulty workmanship in production)

If this is an Approved Used Jag, then the dealer should sort it out. The only slight complication is that the OP isn't dealing with the supplying dealer, but I'd be dismayed if Jaguar and its network can't sort this out without the OP having to chase around. Surely peace-of-mind is the whole point of the scheme?

[fatboy b]

Has the car ever had a new windscreen? If so, then it could be down to poor fitting. It's not unheard of. A chap on Jaginfo had this, and caused all sorts of problems with the ecu.

[Seeker UK]

Extra 300 Driver said:

Either way I don't see how the new owner should be liable for the correction costs, although it could come down to a gesture of goodwill from Jaguar. Do you know if this is a common defect?

From the chap I spoke to it wasn't common but by the same token, he wasn't surprised...

[Seeker UK]

A further update.

The car went back in Mar 15 to the supplying dealer and was repaired at no cost to me (thanks, therefore to Jaguar and Listers).

However, today, it's gone wrong again. Same problems.

This time, it goes back to Jaguar for a full refund. The car has been a pain in the arse and I want shot of it.