Laptop won't connect to Wetherspoons WiFi :-)

Laptop won't connect to Wetherspoons WiFi :-)

Author
Discussion

SCEtoAUX

Original Poster:

4,119 posts

82 months

Thursday 27th August 2020
quotequote all
Hello all, some suggestions would be appreciated.

My laptop (Lenovo T410) will quite happily connect to the internet via my home WiFi (secure) and my Phone hotspot (secure or unsecured) but it will not connect to the internet via open WiFi that my local Wetherspoons provides.

It sees the network at the pub, I believe it connects to it, but the warning "no internet access" gets shown.

Now this is WiFi provided by "The Cloud" and it works perfectly well on other people's devices, and also my phone/tablet. Normal operation is that you get redirected to a home page and then hit "connect" after agreeing to the T&C's

That's the bit that isn't happening, or at least that's how it feels. I can type in the URL of that initial landing page and it won't load it that way either.

I've flushed DNS etc... cleared browser, tried different browsers but no joy. Just a laptop that doesn't want to connect to 'Spoon's WiFi (Some could argue it has good taste, but that's another matter.

I've had a Google of course, nothing leapt out, and I think my next step (after checking with the great minds on here) will be to reinstall the OS (nothing to lose, nothing is saved on there of importance).

Help/ideas would be most welcome.

Thanks :-)

Edited by SCEtoAUX on Thursday 27th August 19:47

JimbobVFR

2,682 posts

145 months

Thursday 27th August 2020
quotequote all
I can offer 2 pieces of advise. Firstly and obviously don't go to Wetherspoons would be my best advice, awful pubs.

I did have a problem on my own laptip using a public WiFi, in my case I discovered it wouldnt work using Chrome but a swap to Firefox got me in OK, might be worth a go.

ninepoint2

3,308 posts

161 months

Thursday 27th August 2020
quotequote all
JimbobVFR said:
I can offer 2 pieces of advise. Firstly and obviously don't go to Wetherspoons would be my best advice, awful pubs.

I did have a problem on my own laptip using a public WiFi, in my case I discovered it wouldnt work using Chrome but a swap to Firefox got me in OK, might be worth a go.
Most unhelpful post of the day, nothing wrong with Spoons, what an obnoxious snob you must be, and try reading OP properly, he did try other browsers

HTH helps you clown!!

Odhran

579 posts

184 months

Thursday 27th August 2020
quotequote all
ninepoint2 said:
Most unhelpful post of the day, nothing wrong with Spoons, what an obnoxious snob you must be, and try reading OP properly, he did try other browsers

HTH helps you clown!!
Is that you Tim Martin?

Chainsaw Rebuild

2,009 posts

103 months

Thursday 27th August 2020
quotequote all
I vaguely remember having a problem like this. I think it got solved when I connected to a different cloud location; it then worked upon my return to the original pub. Sorry I can't remember more and be more helpful, but its worth a try.

ninepoint2

3,308 posts

161 months

Thursday 27th August 2020
quotequote all
Odhran said:
ninepoint2 said:
Most unhelpful post of the day, nothing wrong with Spoons, what an obnoxious snob you must be, and try reading OP properly, he did try other browsers

HTH helps you clown!!
Is that you Tim Martin?
Nah I don't particularly like him, but lets not allow politics to get in the way of reasonably cheap food and drink shall we?

bristolracer

5,542 posts

150 months

Friday 28th August 2020
quotequote all
Do you need to use their wifi?
I find free wifi to be slow and pretty st
When I need internet access I just tether to my phone

superstreek

280 posts

211 months

Friday 28th August 2020
quotequote all
Try connecting via an incognito tab, can be enough to trigger the session refresh on the authentication side.

Davie

Dave.

7,379 posts

254 months

Friday 28th August 2020
quotequote all
Do you have more than 1 WiFi management software running? IE, windows own built in and the manufacturer/intel/etc?

ETA https://kb.netgear.com/20701/Disabling-various-thi...

Edited by Dave. on Friday 28th August 06:44

Munter

31,319 posts

242 months

Friday 28th August 2020
quotequote all
A bit late. But open the browser and manually enter www.msftconnecttest.com/redirect usually works for me.

SCEtoAUX

Original Poster:

4,119 posts

82 months

Friday 28th August 2020
quotequote all
Thanks all, a couple of things to try this weekend.

With regard to "Do I need to use their WiFi? ", the answer is yes.

I spend a lot of time in there, often using it as an office. It's only a two minute walk from home and pretty nice as Spoons pubs go.

DaveH23

3,236 posts

171 months

Friday 28th August 2020
quotequote all
I used to get the same issue albeit with hotel WiFi.

When you connect there is normally a landing page when you first launch the internet where they ask you to login or provide some details, until you do this it shows no internet as you have described.

A couple of ways to force yourself to that landing page is to enter 1 of the following in your browser page:
192.168.1.1
127.1.1.1
1.1.1.1
http://localhost

The first IP address used to work 99% if the time for me.

Delhouse

1 posts

22 months

Saturday 16th July 2022
quotequote all
I had this issue on my PC when changing from one Spoons to the next. I found these generally sorted it:
1. If it wont find teh landing page, right click the cloud connection and then click FORGET. Try to connect from the refreshed list
2. If you are running a VPN, the Cloud doesn't seem to like reconnecting whilst teh VPN is trying to connect as well. So close it temporarily and once connected reconnect the VPN. I use VPN to prevent hacking. Its public places like this that you are vulnerable.
3. Reboot the laptop and start again if needs be trying the above 2 again

Android mobile seems easier, just go to Wi-Fi settings and click the cloud again

Like the author I use Spoons as a lot as my "satellite office" when travelling. Unlimited Wi-Fi (well you have to reset about every 2 or 3 hours) and unlimited coffee/teas. Usually a quiet corner and plenty of power sockets. What's there not to like about that?.

Don't know why someone feels the need to be abusive or smart. Maybe he needs to re read the Rules of Posting or maybe he was just having a bit of banter. I'll give him the benefit of the doubt. I did giggle slightly.