Anyone else having issues with Teams calls not ringing?
Discussion
Hi all,
Bit of an odd one be we are seeing an increasing number of reports from users whereby incoming calls to Teams from other Teams users are only ringing on their phones (with the Teams app) and not on their desktops. They don't even get a notification or anything in the Activity list.
Thoughts?
Bit of an odd one be we are seeing an increasing number of reports from users whereby incoming calls to Teams from other Teams users are only ringing on their phones (with the Teams app) and not on their desktops. They don't even get a notification or anything in the Activity list.
Thoughts?
Ronstein said:
It seems to be an intermittent bug with TEAMs at the moment.
Interesting - does that mean you've seen the issue too? Do you happen to know if there is an form of service alert, etc for it? Will help stop some of our users telling us to fix it as it must be our fault .... Chozza said:
Check if your user ever set up a separate ringer !
i.e. that it rang through the speakers in addition to the headset
Had this a couple of weeks ago ( so that's probably 3 teams releases ) … and removing and re-adding additional config resolved the issue.
That was going to be my suggestion. Updates always seem to fk up the audio config.i.e. that it rang through the speakers in addition to the headset
Had this a couple of weeks ago ( so that's probably 3 teams releases ) … and removing and re-adding additional config resolved the issue.
Possibly this problem https://www.bleepingcomputer.com/news/microsoft/fr... ?
I have this issue on the work PC, but normally only after a few days of sending it to sleep rather than shutting down each night (and it tends to get a bit stroppy by the fourth day of doing that). Without wishing to sound like I work for IT, switch it off, and switch it back on again seems to work every time.
Either that or I am just creating an excuse for ignoring certain meetings
Either that or I am just creating an excuse for ignoring certain meetings
Are you using cisco softphones on the same systems ?
We had an issue, where it would steal the audio for cisco and not release it again.
It puts teams into a sleep style mode.
Some users had Jabra headphones, the software for them fixed the problem.
It lets users choose the software in currant use.
Others users with Plantronics headsets, the same software worked for them.
Not forced to be what you have, but something to check on.
We had an issue, where it would steal the audio for cisco and not release it again.
It puts teams into a sleep style mode.
Some users had Jabra headphones, the software for them fixed the problem.
It lets users choose the software in currant use.
Others users with Plantronics headsets, the same software worked for them.
Not forced to be what you have, but something to check on.
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