Secondhand car consumer rights act????
Discussion
http://www.lawgistics.co.uk/read-news/865
New rules mean a customer can reject a car within the first 30 days after purchase
The Consumer Rights Act 2015 comes into force on 1 October 2015. From that date, the Sale of Goods Act 1979 will become largely redundant for all ‘business to consumer’ sales which will then be covered by the new Act.
One of the new rules is the ‘short term right to reject’ covered in Section 22 of the Act.
By virtue of this Section, if a consumer complains of a fault with the vehicle in the first 30 days, they will be entitled to bring it back to you for a refund. They can ask for a repair but they are not obliged to accept a repair and can simply insist on a refund which you will be legally obliged to give.
http://www.which.co.uk/consumer-rights/regulation/...
The Consumer Rights Act 2015
The Consumer Rights Act 2015 became law on 01 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.
Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund - as long as you do this quickly.
This right is limited to 30 days from the date you buy your product.
So all products - whether physical or digital - must meet the following standards:
• Satisfactory quality Goods shouldn't be faulty or damaged when you receive them. You should ask what a reasonable person would consider satisfactory for the goods in question? For example, bargain bucket products won’t be held to as high standards as luxury goods.
• Fit for purpose The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.
• As described The goods supplied must match any description given to you, or any models or samples shown to you at the time of purchase.
++++++++
The law has recently changed (October 2016) so that you can now go to the motoring Ombudsman (Motorcodes) if you have an issue - and its free.
http://www.autotrader.co.uk/content/news/new-laws-...
What’s new is that, if the product sold fails to meet one or more of those criteria, buyers are entitled to reject the product within the first 30 days of buying it. This ‘early right to reject’ replaces the previous rule, which said retailers only need to repair or replace a faulty item or part.
++++++++++++++++
So even though the dealer offered to repair the vehicle - under the new law you do not have to accept any offers of repair - you are entitled to ask for a full refund.
New rules mean a customer can reject a car within the first 30 days after purchase
The Consumer Rights Act 2015 comes into force on 1 October 2015. From that date, the Sale of Goods Act 1979 will become largely redundant for all ‘business to consumer’ sales which will then be covered by the new Act.
One of the new rules is the ‘short term right to reject’ covered in Section 22 of the Act.
By virtue of this Section, if a consumer complains of a fault with the vehicle in the first 30 days, they will be entitled to bring it back to you for a refund. They can ask for a repair but they are not obliged to accept a repair and can simply insist on a refund which you will be legally obliged to give.
http://www.which.co.uk/consumer-rights/regulation/...
The Consumer Rights Act 2015
The Consumer Rights Act 2015 became law on 01 October 2015, replacing three major pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.
Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund - as long as you do this quickly.
This right is limited to 30 days from the date you buy your product.
So all products - whether physical or digital - must meet the following standards:
• Satisfactory quality Goods shouldn't be faulty or damaged when you receive them. You should ask what a reasonable person would consider satisfactory for the goods in question? For example, bargain bucket products won’t be held to as high standards as luxury goods.
• Fit for purpose The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.
• As described The goods supplied must match any description given to you, or any models or samples shown to you at the time of purchase.
++++++++
The law has recently changed (October 2016) so that you can now go to the motoring Ombudsman (Motorcodes) if you have an issue - and its free.
http://www.autotrader.co.uk/content/news/new-laws-...
What’s new is that, if the product sold fails to meet one or more of those criteria, buyers are entitled to reject the product within the first 30 days of buying it. This ‘early right to reject’ replaces the previous rule, which said retailers only need to repair or replace a faulty item or part.
++++++++++++++++
So even though the dealer offered to repair the vehicle - under the new law you do not have to accept any offers of repair - you are entitled to ask for a full refund.
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