Halfords and Seat isn’t matching shock absorber issue

Halfords and Seat isn’t matching shock absorber issue

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n00bcar

Original Poster:

28 posts

57 months

Friday 28th October 2022
quotequote all
I have an seat leon FR 66 plate. The halfords MOT says theres a light mist on their, but two weeks later I did a service with seat, they said it’s leaking.

I didn’t even drive the car much that month as I wasn’t here.

Here are two problem:
1. I noticed this issue when I got hit in the rear by a speeding van. I was parked at a red light. I told the insurance company I think something was leaking, they took the car are repaired the putter damage. They said they checked everything and it’s repaired.

2. Halford reported this issue within the month after the car hit. They said it’s a mist of oil. Seat 2 weeks later says it’s a leak. Is this normal?


What should I do is what I’m asking? Should I challenge the insurance? If that doesn’t work out, should I get them replaced?

shalmaneser

6,167 posts

209 months

Friday 28th October 2022
quotequote all
One man's misting is another man's leaking.

Sounds like you need to replace the shocks. Shouldn't be too expensive, they're a wear item anyway. Make sure you replace both the shocks on the axle.

Unlikely to be caused by a collision.

Scrump

23,384 posts

172 months

Friday 28th October 2022
quotequote all
shalmaneser said:
One man's misting is another man's leaking.

Sounds like you need to replace the shocks. Shouldn't be too expensive, they're a wear item anyway. Make sure you replace both the shocks on the axle.

Unlikely to be caused by a collision.

n00bcar

Original Poster:

28 posts

57 months

Friday 28th October 2022
quotequote all
Scrump said:
shalmaneser said:
One man's misting is another man's leaking.

Sounds like you need to replace the shocks. Shouldn't be too expensive, they're a wear item anyway. Make sure you replace both the shocks on the axle.

Unlikely to be caused by a collision.
Thanks for the reply guys.

Seat is charging 400 for both, but I called a local company who seems to be good charging only 200 for both.

I asked seat is it better to do with them, they said yes because their parts are genuine, and have no issue unlike other companies doing it. What do you guys recommend?

They said because I have a baby it’s not worth the risk.

This is lookers seat, not actual seat if that makes a difference.

E-bmw

10,957 posts

166 months

Friday 28th October 2022
quotequote all
n00bcar said:
Scrump said:
shalmaneser said:
One man's misting is another man's leaking.

Sounds like you need to replace the shocks. Shouldn't be too expensive, they're a wear item anyway. Make sure you replace both the shocks on the axle.

Unlikely to be caused by a collision.
Thanks for the reply guys.

Seat is charging 400 for both, but I called a local company who seems to be good charging only 200 for both.

I asked seat is it better to do with them, they said yes because their parts are genuine, and have no issue unlike other companies doing it. What do you guys recommend?
For half the price, I would be asking the brand.

TBH I would rather buy a known good suspension brand than an oe item.

johnsmith222

1,130 posts

96 months

Friday 28th October 2022
quotequote all
n00bcar said:
Thanks for the reply guys.

Seat is charging 400 for both, but I called a local company who seems to be good charging only 200 for both.

I asked seat is it better to do with them, they said yes because their parts are genuine, and have no issue unlike other companies doing it. What do you guys recommend?

They said because I have a baby it’s not worth the risk.

This is lookers seat, not actual seat if that makes a difference.
I'd recommend going with the independent for 200 especially because they said that their parts have no issues unlike the other companies.

There's no risk to your baby getting your shocks replaced by an independent.

Scrump

23,384 posts

172 months

Friday 28th October 2022
quotequote all
Go with the independent for half the price. If your current shocks are misting/leaking and you haven’t noticed anything in the ride then you will not notice the difference between OEM and aftermarket shocks. The new shocks from the indie will be better and safer than what you have on now.
If you want more reassurance then ask the Indie what brand of shock would they fit and post it here.

Sheepshanks

36,895 posts

133 months

Friday 28th October 2022
quotequote all
Use the independent and if you're happy with them then keep using them for service etc and don't go back to the SEAT dealer, they'll just keep trying to steal your money.

Staff in dealer groups are bonused based on how much extra work they can find and sell to you.

stevieturbo

17,746 posts

261 months

Friday 28th October 2022
quotequote all
n00bcar said:
They said because I have a baby it’s not worth the risk.
Wow....just wow.

OE parts will tend to be better quality than aftermarket, there is no question of that.

But unless the parts supplied by the other garage are pure dung, they will be fine. But it is worth asking what brand they will be. Although they could probably buy OEM parts and fit cheaper than the dealer anyway simply through lower labour rates.



Skyrocket21

786 posts

56 months

Friday 28th October 2022
quotequote all
Your original rear dampers will be made by Sachs, they maybe specific to your "FR" model or just generic to the model range. There will be a PR number on your build sticker in the service book something like, 1JD, 0N1 and the part number for both Sachs OEM and Sachs after market can be found, some of them have an electronic control.

The other good make is Bilstein B4, they can be a little harsh depending on car.

I would avoid Euro car parts own brand such as Anschler (utter excrement and Starline)

shalmaneser

6,167 posts

209 months

Friday 28th October 2022
quotequote all
stevieturbo said:
n00bcar said:
They said because I have a baby it’s not worth the risk.
Wow....just wow.
That's a pretty low blow. A decent set of Sachs or Bilstein will be fine, doesn't really matter who fits them to some extent. If a garage wheeled the above out on me I'd be going elsewhere.

InitialDave

13,123 posts

133 months

Friday 28th October 2022
quotequote all
n00bcar said:
They said because I have a baby it’s not worth the risk.
Very much a "well they would say that, wouldn't they?"

As others have said, a decent brand of shock absorber is absolutely as good as or better than the manufacturer part.

This is pretty much a bread and butter job for a mechanic, and £200 sounds fair.

Dave Brand

938 posts

282 months

Saturday 29th October 2022
quotequote all
stevieturbo said:
OE parts will tend to be better quality than aftermarket, there is no question of that.
It's quite possible that an aftermarket component could be the exact same part as OE.

Aftermarket suppliers are not working to the same price constraints as OE, so they can often offer a better product.

stevieturbo

17,746 posts

261 months

Saturday 29th October 2022
quotequote all
Dave Brand said:
It's quite possible that an aftermarket component could be the exact same part as OE.

Aftermarket suppliers are not working to the same price constraints as OE, so they can often offer a better product.
Many will claim the same as OEM.....very very rarely ever is that the actual case.

Similar yes, claiming same specs....but that exact part....not so often unless it actually comes in OEM packaging with OEM part numbers.

And "better" can mean many things.....is it really better, or just different ?


GreenV8S

30,800 posts

298 months

Saturday 29th October 2022
quotequote all
stevieturbo said:
Many will claim the same as OEM.....very very rarely ever is that the actual case.
I see the opposite: Original fit parts tend to be relatively high specification with tight quality tolerances. Aftermarket parts are usually lower quality, even when they are nominally the same part number from the same supplier. And when they come from a different supplier there is often even more variation, especially when the supplier is trying to under cut the prices of the original manufacturer.

stevieturbo

17,746 posts

261 months

Saturday 29th October 2022
quotequote all
GreenV8S said:
I see the opposite: Original fit parts tend to be relatively high specification with tight quality tolerances. Aftermarket parts are usually lower quality, even when they are nominally the same part number from the same supplier. And when they come from a different supplier there is often even more variation, especially when the supplier is trying to under cut the prices of the original manufacturer.
That is exactly what I am saying. OEM is better quality.

And in the aftermarket, OEM spec, does not mean actual OEM spec and quality. They are just different.

Sheepshanks

36,895 posts

133 months

Saturday 29th October 2022
quotequote all
stevieturbo said:
That is exactly what I am saying. OEM is better quality.

And in the aftermarket, OEM spec, does not mean actual OEM spec and quality. They are just different.
I think he’s suggesting replacement parts from the vehicle manufacturer might not be as good as those fitted when the vehicle was built.

stevieturbo

17,746 posts

261 months

Saturday 29th October 2022
quotequote all
Sheepshanks said:
I think he’s suggesting replacement parts from the vehicle manufacturer might not be as good as those fitted when the vehicle was built.
replacement OEM parts, are not aftermarket "OEM spec" parts though.

OEM parts are OEM parts. Nothing else is. ( although there are cases where some suppliers who do also supply to the OEM will supply actual OEM parts, with their correct part numbers. )

But even if it is from the same maker, same part, for same car....it will not be same as OEM.

Clutch kit for my old van was a prime example. LUK original fit from the factory, but when you buy the two kits, one a box set from LUK, and the other direct from main dealer....they are noticeably different parts inside.


stevemcs

9,405 posts

107 months

Sunday 30th October 2022
quotequote all
If oem is so good then why do we see so many vag cars with leaking shock absorbers and fail a number of them at mot time ?

Chris32345

2,134 posts

76 months

Sunday 30th October 2022
quotequote all
stevieturbo said:
replacement OEM parts, are not aftermarket "OEM spec" parts though.

OEM parts are OEM parts. Nothing else is. ( although there are cases where some suppliers who do also supply to the OEM will supply actual OEM parts, with their correct part numbers. )

But even if it is from the same maker, same part, for same car....it will not be same as OEM.

Clutch kit for my old van was a prime example. LUK original fit from the factory, but when you buy the two kits, one a box set from LUK, and the other direct from main dealer....they are noticeably different parts inside.
OEM Means exactly that built the exact spec made by the manufacturer no matter if that good or bad
It's built to a exact price point dosnt means it's the best quality