Quantum Works - Maidstone, reviews?

Quantum Works - Maidstone, reviews?

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Discussion

filski

Original Poster:

71 posts

15 months

Thursday 22nd February 2024
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Hi Everyone,

I have had a good search on the forum and it returned two hits for the titled specialist, one was in respect of someone having their car restored that seemed quite positive and another was in respect of clutch replacement again was not negative.

I am thinking of using these guys for a Pre Purchase Inspection and trying to find out if they are good, or if anyone had experience with them that could confirm that they are good garage to use.

My initial conversation with AM Seven Oakes was a little awkward in respect of PPI smile

After some research I came across Quantum Works, and having had a conversation the person on the phone appeared to be very knowledgeable and walked me through the whole process, this has not raised any alarm bels and I am leaning toward using them rather than AM dealer, but just thought I would see if anyone else have used them for anything and just to confirm if these are good guys to use.

thanks, and hopefully will be an owner of an AM very soon!

Calinours

1,403 posts

63 months

Thursday 22nd February 2024
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I lived in and near Maidstone for nearly 20years and always struggled to find any who could work on my AM old and new outside the Sevenoaks main dealer.

The nearest two were Rikki Cann and Vantage Engineering nr Horsham, with more within the London orbit like P&L and RSW, though those outfits like many were more heritage oriented.

Typical that the time I leave, a new AM specialist pops up local to where I used to be….

Post a quick google it seems both the owners are ex Pugsley and Lewis. RSW must be happy that it’s not just their mechanics that are jumping ship to start up their own ‘AM specialist’ shops.

Maybe bear in mind, as freely admitted in their website Bio that these guys have cut their teeth more in the heritage stuff. The newer stuff (made this century) is of course more complex, certainly from an electrical systems perspective. I’m sure that all these new outfits springing up to challenge the DAE/BR VH specialist duopoly will learn and many will thrive, but in the meantime remember with non basic stuff you may be paying, at least in some way, for them to gain the needed experience of spannering and diagnosing the newer cars.

filski

Original Poster:

71 posts

15 months

Thursday 22nd February 2024
quotequote all
Calinours said:
I lived in and near Maidstone for nearly 20years and always struggled to find any who could work on my AM old and new outside the Sevenoaks main dealer.

The nearest two were Rikki Cann and Vantage Engineering nr Horsham, with more within the London orbit like P&L and RSW, though those outfits like many were more heritage oriented.

Typical that the time I leave, a new AM specialist pops up local to where I used to be….

Post a quick google it seems both the owners are ex Pugsley and Lewis. RSW must be happy that it’s not just their mechanics that are jumping ship to start up their own ‘AM specialist’ shops.

Maybe bear in mind, as freely admitted in their website Bio that these guys have cut their teeth more in the heritage stuff. The newer stuff (made this century) is of course more complex, certainly from an electrical systems perspective. I’m sure that all these new outfits springing up to challenge the DAE/BR VH specialist duopoly will learn and many will thrive, but in the meantime remember with non basic stuff you may be paying, at least in some way, for them to gain the needed experience of spannering and diagnosing the newer cars.
Thank you for your response!

I did ask that question re newer models and they did say they are quite knowledgeable and can look after AMs up to 2018 and did note all the things that i researched myself about the car that i am looking at.

I also did look at Pugsley & Lewis but they are slightly further afield from the dealer so may be harder to get dealer to send the car their way rather than have P&L come out to the dealer.

thank you.

MCSV8

904 posts

276 months

Thursday 22nd February 2024
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Anthony and Jordan at Quantum works are ex-Pugsley & Lewis. Where both there for years. Decided it was time to go it alone.

Very personable and capable.

Strikerxt

12 posts

20 months

Thursday 22nd February 2024
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Jordan at Quantum works done the twin plate clutch upgrade on my V8 vantage sport shift and I found them to be very professional.
Pictures sent showing work and any issues found at the time was pointed out.

Booked back in next months to have service and other upgrades done. I can recommend them from personal experience.

filski

Original Poster:

71 posts

15 months

Friday 23rd February 2024
quotequote all
MCSV8 said:
Anthony and Jordan at Quantum works are ex-Pugsley & Lewis. Where both there for years. Decided it was time to go it alone.

Very personable and capable.
Noted and thank you, i think if all is well tomorrow i will go with Quantum Works for PPI and report on my experience smile

Hopefully this thread will be of help for someone like me in the future who is searching everywhere for help biggrin

Fil

Thundersports

690 posts

158 months

Friday 23rd February 2024
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Having worked in the Trade for over 25 years and visited lots of workshops Quantum are one of the best i've experienced. When I took my car there they went the extra mile to help I was very impressed. They have the official AMDS diagnostic equipment to be able to fix faults on later cars.

filski

Original Poster:

71 posts

15 months

Friday 22nd March 2024
quotequote all
So bit of an update and hopefully will be picked up by those who search for pre purchase inspection.

I have taken the car to get a pre purchase inspection done at quantom works.

Very very and once again very positive experience.

I think this was helped by a willing dealer.

Jordan did the PPi and i had the following:

- 20min thorough walk-around HD video highlighting all the good and the bad.

- detailed list of the walk around in a written format

- hpi check

- and number of followup emails and phone conversations primarily around potential costs and issue that may come as well as general information about the car.

Overall, super professional, helpful and accommodating. I feel like I may have been little dense with him as I have no clue about astons but he was very helpful and explained everything in understandable manner.

And lastly after short wait I am now a proud owner of an Aston, this has been a dream of mine that I didn't think I would ever realise....

Hoping to enjoy the Aston over the summer as we are getting sunnier spell.

Thank you all for feedback on this thread!

selondonman

172 posts

220 months

Thursday 16th January
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how are their prices compares to others ?


filski

Original Poster:

71 posts

15 months

Thursday 16th January
quotequote all
Similar to Main dealer but for better inspection in my opinion. Dealer offered two levels basic - which i think was a quick once over visual and comprehensive, their comprehensive was effectively double what QW quoted.

I have called other reputable dealers that were near them and they were slightly more but due to distances that they would have to travel to collect the car etc

VantageHead

223 posts

69 months

Thursday 16th January
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Quantum had an ‘Open Day’ last year (for customers & AMOC) - here’s a short video I took, giving a glimpse into their workshop (and the cars they were working on).



Can confirm that Anthony and Jordan are both highly knowledgable, friendly and keen to be of assistance for anything Aston-related.

Hope helpful added context for anyone thinking of using them.

ram_g

66 posts

18 months

Thursday 16th January
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Really quite jealous that you have these resources in the UK! Qualified independent Aston mechanics in the US are practically nonexistent.

Calinours

1,403 posts

63 months

Friday 17th January
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As an update to my earlier comment I used Quantum for a bit of work on my V8S this summer and they did a very good job. Probably not the cheapest specialist in the UK but likely as good as it gets in SE England.

Both guys are very friendly and personable, highly knowledgeable on both heritage and VH. As a registered customer I even got a christmas card with pictures of Astons on it, a nice touch. I wish them all the best and thoroughly recommend them.

Thundersports

690 posts

158 months

Friday 17th January
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selondonman said:
how are their prices compares to others ?
Significantly lower than the main dealer I found having had some work done last October.. Personally for the level of workmanship you receive there they're very reasonable.

Vet Guru

2,197 posts

253 months

Friday 17th January
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I have called to have 3 things done on my DB9 and found them to be more expansive then other AM indies and more than Grange AM, which is annoying as they are far closer for me!

It might depend on what you want but most of my requirements were straight forward and more in labour as I have the parts.

Set up seems ok when I went to see them

selondonman

172 posts

220 months

Wednesday 19th March
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what are peoples views and experiences with Pugsley and Lewis ?

-Cappo-

20,111 posts

216 months

Wednesday 19th March
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selondonman said:
what are peoples views and experiences with Pugsley and Lewis ?
I've used them twice for routine servicing. They seem to be very thorough, and have spotted potential issues during the inspections. Price-wise I'd say they are around the level you would expect.

My car is currently with Quantum for the first time, not because of any issues whatsoever with P&L but because Quantum are only a few miles from home and I didn't know they existed previously. P&L was a two trains/two walks journey from home, each way. Will await the Quantum invoice but I'm expecting it to be similar to P&L.

Only minor disappointment with Quantum was that the car was booked in for a standard service last Friday (and delivered to them on that day) and they didn't tell me in advance how long they expected to have the car for; I'm collecting it tomorrow (although it probably could have been available today but I can't get there).

RJ5560

92 posts

201 months

Wednesday 19th March
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I have had very positive dealings with Pugsley and Lewis. I have had 2 services on a 4.3 V8V, a brake pedal switch error sorted out and calipers swapped out. Overall their work was meticulous and they gave me practical advice on what I could look to have done next (subframe ACF50 for instance).

Pricing-wise I thought they were in line with other AM specialists.

Their main business is restoring DB5 / DB6 / Vantage era cars - but when I went down there were quite a few VH era cars in there too. They also took the time to chat me through all the cars in the workshop (I asked about them).


Apollya

114 posts

11 months

Thursday 20th March
quotequote all
RJ5560 said:
I have had very positive dealings with Pugsley and Lewis. I have had 2 services on a 4.3 V8V, a brake pedal switch error sorted out and calipers swapped out. Overall their work was meticulous and they gave me practical advice on what I could look to have done next (subframe ACF50 for instance).

Pricing-wise I thought they were in line with other AM specialists.

Their main business is restoring DB5 / DB6 / Vantage era cars - but when I went down there were quite a few VH era cars in there too. They also took the time to chat me through all the cars in the workshop (I asked about them).
I had P&L do the pre-purchase inspection on my N400 before buying. I was not impressed at all they took my money and I expected a clear breakdown of any issues and an actual written report with pics. Pretty much all I got for the £480 cost, after having to calll and chase them, was a short phone call and email after I requested it saying “as described in advert and decent car for the money”. What’s worse is I only used them as the previous owner had it in for service with them and he had a bill for >4K +VAT off them.